REINALDO LIEM ac77x5@r.postjobfree.com

213-***-****

Software Developer

Worked with MVC, JavaScript, C#, with some exposure to SQL. Maintained in house database to support business continuity. Managed customer expectation to complete a large hardware/software upgrade project successfully.

Project Manager/Consultant:

Provided internal consulting to different departments such as supply chain and engineering department to support manufacturing production Led multiple process improvements project and cross-functional teams to reduce cost and/or improve profitability. Implemented multiple CAPEX initiatives from beginning to end. Solved catastrophic failure in the production shop floor. Accountable to solve critical daily problems. Provided Shingo based assessment to baseline the company culture. Managed key tools to schedule production for the for the Aircraft manufacturing facility. Proficient in analytical problem-solving, collaboration, and cost controls for projects. (Earned Value Method). Dedicated to project excellence and up-to date training. Inspired, coordinated, and won buy-in from culturally diverse teams.

1 year software developer; 1 year as Project Manager; 10+ years as Industrial Engineer

Mulitcultural: Lived in Brazil and U.S. Multi-lingual: Spanish, Portuguese, Indonesian, English.

TECHNICAL ASSETS

HTML/CSS JavaScript JQuery

C# Visio MS Office

Project Management PM Agile/Scrum Methodology Master Schedule

Six Sigma Tools, 5s, Kaizen Root Cause Analysis and Identification MS Project

Continuous Improvement Process Design of Experiments DOE Data Analysis

Statistics Data Process Modeling Minitab

PROFESSIONAL EXPERIENCE

INTEGRATED CAMPAIGNS SOLUTIONS, San Diego, CA 2/2017 - present

Software Developer: Working with a team that is building an application for political campaigns to track outreach to voters. Allowing users to perform queries without having the technical knowledge using a WYSIWYG user interface. Built on ASP MVC with JavaScript, JQuery and HTML/CSS. Implemented Identity features to the project. Using TFS/ Team Service as source control.

THE BOEING COMPANY, Saint Louis, MO 9/2018 – 11/2018

Industrial Engineer (functional role: Consultant) – Hired as an outside consultant to provide shop floor recommendation to improve the inboard fix leading edge department.

Consultant: Observed a manufacturing department and provided time studies and Point of Use kitting details. Provided weekly status report to upper management that included specific improvements related to safety, ergonomics, process improvement.

GULFSTREAM AEROSPACE CORPORATION, Long Beach, CA 11/2008 – 1/2016

Industrial Engineer III (functional role: Senior Industrial Engineer) – Long Beach, CA

Recruited to secure business process improvements via lean initiatives for 415,000 sq. ft. manufacturing facility with 600+ employees. Supported Final Phase and Service departments with 16 Department Managers.

Web Management: Initiated user-friendly design changes, and updated Long Beach site’s webpages for scheduling aircraft builds, as well as site’s shared best-practices page, using MS Access and MS Project. Trained end-users from 3 departments on how to update information for their departments.

REINALDO LIEM Page 2

213-***-**** ac77x5@r.postjobfree.com

GULFSTREAM AEROSPACE CORPORATION, Long Beach, CA 11/2008 – 1/2016

Master Scheduler: Increased efficiency and accuracy of master schedule for 3 Final Phase teams by creating project template for integrating scheduling data from multiple sources. Gained reputation for error-free master schedules and scheduling-forecast reports for building aircraft.

Lean Manufacturing: Formulated and applied Value Stream Mapping, Kaizen events, and 5s activities to boost manufacturing performance and on-time delivery, and reduce cycle time and costs. Built trust relationships and won buy-in for lean projects from managers, team leads, and shop-floor mechanics.

Mentoring and Coaching: Mentored Lean Specialists, Team Lead, and Final Phase Project Manager in 7 Lean Projects using DMAIC approach, which achieved cost savings of $200K to $1MM per project annually.

- Improved brand image and customer satisfaction by introducing guidelines for “Road Trip” service team.

- Saved $15K annually and reduced cycle time by eliminating parts modification for window mask process.

- Secured $25K in savings by improving bulb-sealing installation process documented SOP for continuity.

Lean Journey: Led 4-member team (in close collaboration with 7 departments) to produce first annual report (2010) based on Shingo model/assessment to accelerate transformation. Business Process Assessment team (HQ-based) highly praised lean-journey report on site culture and continuous improvement process.

Talent Development: Conducted new-hire orientations, coached, and mentored 2 new Industrial Engineers in Final Phase team. Provided role-modeling and guidance on how to collaborate with mechanics for engineering design changes, as well as how to improve shop-floor efficiency and safety via 5s audits.

Thought Leadership: Delivered technical presentation on Long Beach site’s database structure for scheduling and shared best-practices to database developers from all Gulfstream locations. Subsequently joined IT team on multi-year project to transition databases to more secure online environment.

Project Manager – SATYAM COMPUTER SERVICES LTD., Redwood City, CA 12/2007 - 11/2008

Recruited to global consulting company (HQ: India) for concurrent roles in software implementation PM and internal consulting for manufacturing client. Projects met milestone schedules and required functionality.

Project Management: Co-wrote custom proposal, Scope of Work, and presentations that captured $920K+ in new business. Sourced and managed vendors, and led shop-floor instrumentation upgrade for 15 machines. Directed revision of 12 manuals to clarify user requirements and improve efficiency with new equipment.

Team Leadership: Optimized cohesion and productivity of 6-member onsite team at client’s location with offshore team in India by overcoming multicultural differences to deliver $800K project in 8 months. Closely managed deliverables process and led weekly presentation to share project progress with client.

EDUCATION and CERTIFICATIONS

Master of Science, Industrial Engineering MSIE (GPA 4.0) – University of Central Florida, Orlando, FL

Bachelor of Science (BS), Statistics – Florida International University, Miami, FL

Certified Project Management Professional PMP – Project Management Institute PMI

Certified Six Sigma Black Belt CSSBB, Certified Quality Engineer CQE – American Society for Quality ASQ

Certified Scrum Master CSM – Scrum Alliance

PREVIOUS EXPERIENCE

Manager Process Improvement / Industrial Design - Eurodesign Cabinets, Chino, CA

PC Technician – COMPU/O, Miami, FL

Faculty Assistant, Statistics Dept. - FLORIDA INTERNATIONAL UNIVERSITY, Miami, FL

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