Customer Service Contact Details

CURRICULUM VITAE

OF

Nomthandazo Gumede

Personal Details

Surname : Gumede

First names : Nomthandazo

Date of Birth : 1997/12/04

Identity Number : 971-***-**** 08 6

Nationality : South African

Gender : Female

Marital Status : Single

Home Language : IsiZulu

Other Language : English

State of Health : Excellent

Criminal Offense : None

Contact Details

Residential Address : 1373 Langalibalele Road

Inanda

4309

Mobile Number : 073-***-**** / 074-***-****

Email Address : *****************@*****.***

Educational Qualification

Last School Attended : Ohlange High School

Highest Grade Passed : Grade 12

Year Obtained : 2017

Subject Passed : IsiZulu

English

Physical Science

Computer Application Technology

Life Sciences

Life Orientation

Work Experience

Name of Company : CCI South Africa

Position : Customer Service Agent

Technical Support

Subject Matter Expert (SME)

Duration : 11 Months

Task Related to the above position

Leading ad managing a team in the absence of a team leader

Providing knowledge to fellow agents onto how to tackle customer’s queries and support.

Handling start of shift meetings for the team

References

Contact Person : Nkosazana Kayiyana

Position : Former Team Leader

Contact Number : 061-***-****

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