Summary

Skills

Experience

Education

Michelle Ferrante

**** ******** *****

Liverpool, NY 13090

Home: 315-***-****

Cell: 315-***-****

ac77q4@r.postjobfree.com

Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, fair, friendly and efficient with the capacity to multi-task.

Sharp problem solver

Courteous demeanor

Online purchase and inventory audits

Strong communication skills

Dependable and reliable

Deliver outstanding service

Superior communication skills

Superior organization skills

Effective team player

Inventory control procedures

Excellent multi-tasker

Customer Service Representative, 04/2017 - 06/2018 Home Depot - Clay, NY

Managed cash stock and inventory balances accurately. Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. Processed merchandise returns and exchanges.

Processed all sales transactions accurately and in a timely fashion. Full-time Special Needs Babysitter, 08/2014 - 04/2017 Work From Home - Liverpool, NY

Cared for three month old girl with Smith's Magnus Disease until four yrs old. Devised activities that helped promote physical and mental development. Disciplined and recommended other measures to correct behavior. Meal preparation, diaper changes and nap time regimen. Maintained occupational therapy at-home schedule.

Full-time Mother, 05/2011 - 04/2014

Stay at Home - Liverpool, NY

Handled all finances and scheduling

Maintained daily routines and time management

Efficiently handled logistics for a family of five Cashier, Stocker, 04/2007 - 08/2011

Aldi - Clay, NY

Operated checkout line at grocery store with cash register proficiency Answered customers' questions and addressed problems and complaints Stocked shelves and carried merchandise out on the floor for customers. Maintained visually appealing and effective displays for the entire store. Maintained friendly and professional customer interactions 2004 Peace, Inc. - Syracuse, NY

GED Related Course Work