Administration

EXPERIENCE

BRANCH OPERATIONS MANAGER

COWORX STAFFING SERVICES

**/** – 11/18

Key responsibilities include:

Collaborate

HUMAN RESOURCE MANAGER

GROUPONE HEALTH SOURCE, INDIANAPOLIS, IN

**/** – 12/17

Key responsibilities include:

Lead administrative and human resource team

Collaborate with leadership on key annual and quarterly initiatives

Manage all recruiting efforts

Develop and implement employee engagement initiatives

Point of contact for employees and leadership for performance issues and disciplinary action

Provide employee coaching

Key accomplishment in last 12 months

Updated and rolled out revised employee handbook

Rebranded our recruiting collateral for website, recruiting sites and pre-onboarding new hire packets

Revamped of our employee engagement survey process that resulted in a 50% increase in participation in the 1st quarter

Cut time to hire days by 50%

Implemented monthly ‘funner’ activities for 4 office locations

RESOURE MANAGER

CROWE HORWATH, LLC, INDIANAPOLIS, IN

10/2000 – 10/2009

Key Responsibilities include:

Provided weekly highlights to Business Unit leaders of low and top performers based on established key performance metrics

Facilitated coaching and cross-training of staff within assigned scheduling domains to maximize staff utilization and delivery readiness

Managed scheduling and career management for 70+ technical and consulting staff across multiple geographies and skill competencies

Reconciled sales to scheduled revenue on a bi-weekly basis to provide forecasting revenue detail to the Management team

Monitored chargeable and non-chargeable hours to ensure maximum realization on productive hours

Key accomplishments:

Developed bi-weekly reporting tool that combined relevant information from several platforms into a consolidate view for managers to enable them to make quicker more informed decisions about project and staffing needs

Realized soft cost savings in the areas of process streamlining, staff cross training and employee satisfaction (95% resource retention rate)

Reduced new hire ramp up time by approximately 30 days

Instrumental in shaping the Resource Manager position by identifying roles and responsibilities of the position based on position objectives

EDUCATION

FRIENDSWOOD HS, TX – GENERAL STUDIES GRADUATE

IVY TECH, IN - PARALEGAL CERTIFICATION

STEPHANIE COMMINS

L: Indianapolis, IN

E: *********@*****.***

T: 314-***-****

OBJECTIVE

I am seeking a position that will allow me to lend my experience to the success of the company as well as challenge me to be innovative, progressive, that will create value to the employees and the organization.

SKILLS & ABILITIES

Employee Relations

Project planning and implementation

Performance Management

Data Analysis

Screening and interviewing

Conducting internal investigations

APPLICATIONS & PLATFORMS

SalesForce CRM

Applicant Pool ATS

Bizlibrary LMS

Paychex

TINYpulse

Culture Index

Microsoft Office

Google Applications

Survey Tools

GotoMeeting / GotoWebinar

Contact this candidate