Project Coordinator

********@*****.*** 240-***-****

*** * ******* ***. *********, MD 21224

Christopher Trozzo Long

Profile

Driven Project Coordinator who works relentlessly to deliver exceptional support to Project Managers and establishes team cohesion through effective communication skills. Implements proven standardized processes to produce a highly organized work environment capable of meeting critical project milestones and deadlines Experience

IT Project Coordinator

CareFirst

November 2017 – January 2019

• Coordinate small to medium sized projects and assist project managers with larger corporate initiative projects for our website, mobile, and native applications.

• Liaison between the digital development department and the business units to ensure that all requirements and goals are being met by our Market-Facing systems

• Track project financials and forecasts from the Project Managers and issue financial reports to the department directors.

• Reconcile issues with outside vendors pertaining to accounts payable and contract discrepancies

• Submit project bids, change orders, vendor scope of work orders, and cost centers for the Project Managers

• Exhibit high degree of written and oral professionalism while communicating with business contacts

• Lead project meetings and conference calls with vendors and subcontractors using Skype for Business

• Prepare PowerPoint presentations and requirement spreadsheets for the Project Managers

• Document meeting agendas and notes for managers and managed the department’s SharePoint library

• Provide a positive attitude while working within a fast-paced, stressful environment Executive Loan Officer

Mortgage Loan Processor II

Navy Federal Credit Union

January 2013-March 2017

• Served as the point-of-contact for applicants, underwriters, managers, and staff throughout the loan process

• Evaluated a Borrower’s risk by assessing their credit history, debt-to-income, property value and issued rates/pricing based off their financial background

• Ensured timely response to customer inquiries, concerns, and effectively communicated relevant loan information and requirements to ensure contract settlement dates were met

• Booked 200 mortgage loans totaling over 50 million in 2015 by using strong coordination, time- management, and multi-tasking skills during peak mortgage boom

• Prepared all loan documents, walked Members through signing and reviewed to ensure accurate documentation prior to submitting applications to underwriters for approval

• Reviewed title work and loan documentation to ensure mortgages abide by federal guidelines

• Received 2014 Achievement Award for Highest Member evaluation

• Coordinated appraisals, reviewed home inspections and facilitated settlements in 12 states

• Identified structural issues within appraisal reports and worked with contractors, pest inspectors, and local jurisdictions to resolve property issues prior to settlement Page 2 Christopher Trozzo Long

Foreclosure Processor

Legal Assistant

Morris Hardwick Schneider

October 2011-October 2012

• Issued foreclosure escrow account audits and case reports to lead Attorney

• Prepared case docket binders, submitting court requests and managed the Attorney’s court calendars

• Coordinated travel arrangements and processed travel reimbursements for department attorneys and managers for out-of-state court proceedings

• Ordered office supplies and tracked office expenses within the foreclosure department

• Answered, screened, and forwarded incoming calls and provided basic information when appropriate

• Provided administrative support to lead foreclosure attorneys

• Developed and maintained a file tracking system for all documents pertaining to several hundreds of foreclosure cases for the firm

Program Director

Butler Montessori School

May 2009 - August 2011

• Developed curriculum, estimated costs and projected revenue for the camp programs

• Lead regularly scheduled meetings with the program staff and create program schedules

• Communicated with parents regarding participant expectations, upcoming program outings, scheduled family events, and in situations that require parent involvement

• Prepared camp’s year-end budget and operational reports for the school directors

• Created and maintained the camp’s Facebook media account and issued weekly updates to include photos and descriptions of the week’s camp activities

• Problem-solved logistics for camp operations including off-campus travel arrangements, facility use, contracting vendors, and coordinating food and supplies for large groups Education

Bachelors of Science in Biology, 2010 - Loyola University of New Orleans Volunteer Work

Community Garden Manager – Living Classrooms Foundation Urban Farm Coordinator – Hidden Harvest Farm

Weekend Volunteer – Healthy Harbor Initiative

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