CURRICULUM VITAE
BIO DATA:
NAME: MWATUMU MAUREEN ROSEWITER
AGE: 30 YEARS
DATE OF BIRTH: 08/07/1988
SEX: FEMALE
STATUS: SINGLE
CONTACTS: 070*******/077*******
EMAIL: *****************@*****.***
OVERVIEW
I am an administrator by profession with a Bachelor’s degree in Business Computing.
I am competent in database administration, reservations, Office management and Administrative duties, Data entry and records management, and telephone operation management. I am proficient in customer care, data entry, analysis and report writing.
Besides, I Proficient user of Microsoft Office windows 2016, Ms. excel and Power point, MySQL and Amadeus system.
I have excellent oral and written communication skills, highly organized and flexible with ability to multitask and meet changing deadlines.
Administrative Assistant Hariss International/Riham Group February 2016 To July 2018
Overall Job Purpose:
I was in charge of the front desk and managing and managing school tours and bookings.
Duties and responsibilities
Organizing for guests’ transport and other booking requests
Organizing staff travel arrangements like ticketing.
Preparing travel budgets and reports.
Organizing logistical requirements for meetings and conferences.
Organizing and Managing Events.
Taking minutes for meetings and distributing them after the meeting.
Following up on projects like building a new brand product.
Maintaining a filing manual and electronic system for the office
Performing clerical duties like printing, photocopying and scanning of documents in the organization
Registering trademarks of the company
Receiving calls and making calls outside of the organization
Ensuring that the office is clean and tidy at all times by supervising the cleaner on daily basis
Attending to the office visitors and ensuring that they are well received and handled in the organization.
Maintaining petty cash book by recording all transactions made in a day and making a report.
Receiving correspondences and forwarding them to the rightful authorities
ACHIEVEMENTS
I polished and practiced my negotiation skills
I have learnt how to use both the manual and electronic filing systems
I built new networks.
I practiced Team building.
I have gained excellent supervision skills for all office attendants and drivers.
I have improved on my communication skills
Gained logistics management skills.
Reservations /Front desk agent Metropole Hotel 2009-2014
Overall Job Purpose:
I was in charge of Reservations and front desk operations,
Duties and responsibilities
Enter guest data in the hotel database.
Updating records and bookings.
Booking follow ups.
Organizing for guests’ transport and other booking requests
Telephone operator
Check in and check out of guests
Following up with customer queries
ACHIEVEMENTS
I polished and practiced my customer care skills
Increased my typing speed.
Improved on my accounting skills through processing vouchers for staff and visitors travelling and preparing budgets for monthly use.
Improved on my negotiation skills through constant negotiations with stationary, food and other suppliers and service providers.
I built new networks.
I practiced Team building.
I learnt excellent office administration skills like using office equipment and supervision of front office staff.
EDUCATION BACKGROUND:
PERIOD INSTITUTION AWARD
2007-2010 Makerere University Bachelor's degree in Business Computing
2005-2006 Buloba High School UACE
2004-2005 Naalya S.S.S Namugongo UCE
1994-2000 Kyagwe Road Primary School PLE
INTERESTS AND HOBBIES:
Reading books, Magazines, Newspapers, New discoveries, listening to news and Making friends.
REFEREES:
Nakiya Agnes
Metropole Hotel
**@****************.***
+256 -700-357-975
Ms.Kirabo Lenah
Administrative Officer/Secretary
Hariss International
*************@*****.***
Ms. Driciru Evelyn
Brand Manager
Vivo Energy Uganda Ltd
******.*******@*****.***
+256 -700-200-208/+256-***-***-***