Manager Customer Service

SAHEED ADESEGUN AYENI

***-**, *** ******, *******, New York 11434

Tel.: 347-***-**** e-mail: ***************@*****.***

SUMMARY

Sales /Administrative Manager with over ten successful years providing quality sales and administrative support to senior level executives and directors. Extensive experience coordinating and overseeing presentations, meetings, special events and projects.

Outstanding organizational and problem-solving abilities with strong background in office management, project coordination, presentation preparation and staff training.

Excellent customer service, communication and technology skills with computer proficiency.

CAREER EXPERIENCE

Receives supplies, checks shipping documents for accuracy, reports discrepancies.

Fills requisitions for Stationary orders to be picked up or delivered. Receives supplies, checks shipping documents for accuracy, reports discrepancies.

Fills requisitions for Stationary orders to be picked up or delivered.

Reports low stock levels to facilitate the reordering of supplies.

Maintains the stores and general work area.

Stocks shelves and arranges stock in storage areas.

Replenishes shelves with printed forms and other supplies

Labels and maintains the store and general work area.

Reports low stock levels to facilitate the reordering of supplies.

. Perform a variety of warehouse functions including loading and unloading packages from various carriers, stocking, shelving, filling and delivering store’s goods.

. Receive delivered packages, open bales; crates and other containers to confirm proper amounts are inside.

. Prepare items for delivery quickly and accurately; load and unload stock items.

. Transport packages to specified areas either by hand or by use of powered or non-powered equipment.

. Operate equipment i.e. forklifts manual/electrical to lift or place merchandise.

. Sort and place materials or items on racks, shelves or in bins according to predetermined sequence such as size, type, style, and color or product code.

. Stock and restock shelves with unpacked items and ensure labels are clear and visible.

. Palletize, tag, and move packages and supplies to designated locations.

. Maintain stored items in their proper order.

. Receive telephone calls and provide information related to warehoused items and activities as required.

. Maintain an inventory of materials, supplies and parts and maintains records of parts demands and usage.

. Pick up material and convey to storage or to platform for delivery.

. Perform basic mathematics and perform inventory counts on supplies/goods as requested and needed.

CAREER HISTORY

Telco stores, Flatbush avenue Brooklyn, NY Sept. 2014 to date.

Post held: Receiving Manager/Maintenance

Telco Stores, Jamaica Queens, NY March 2014 – Sept. 2014 Post Held: Receiving Associate/Maintenance

Maximum Security & Investigation N.Y Feb. 2013 –March 2014 Post Held: Security Guard

Conway Stores, Jamaica, New-York Oct. 2012 – March 2014 Post Held: Customer Relations / Merchandise Associate

Mapquest Nig. Ltd, Nigeria Oct. 2010 - Aug. 2012 Post Held: Sales / Administration Manager

Integrated Microfinance Bank (MFB) Plc, Lagos Feb. 2009 - Sept. 2010 Post Held: Group Profit Business Manager

Kleenol Nig. Ltd. Lagos Aug. 2007 – Jan. 2009 Post Held: Client Service / Marketing Manager

Wilmos Enterprises Ltd. Lagos 2000 - 2007 Post Held: Sales Coordinator

Credo Nigeria Ltd. Lagos. 1996 - 2000 Post Held: Export Coordinator

EDUCATION

Obafemi Awolowo University, Ile-Ife, Osun state, Nigeria.

Bachelor of Science (Honours), Major, Chemistry Sept. 1990

TRAINING

Continuum Security Consultant, Inc Jamaica, New York

8 Hour Pre-Assignment Training Course for Security Guards, Dec. 2012

16 Hour on the Job Training Course for Security Guards, Dec. 2012

ENHANCED TRAINING

First Security Preparation and Placement 250 West, 40th Street, New York

Anti-Terrorism Awareness for Security Guards Jan. 2013

LICENSE(S) OBTAINED

New York State Security Guard License December 2012

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