Administrative Assistant / Office Manger

Christina Powell

** ********* **

Essex, MD *****

443-***-****

*****************@*****.***

PROFILE

Highly resourceful, flexible, dependable, enthusiastic individual who possesses a considerable amount of knowledge as an Administrative Manager. A quick learner who can absorb new ideas while utilizing old tried and true techniques. Experienced in coordinating and executing administrative duties, well organized and an excellent proven ability to work proactively in a complex and busy office environment.

EXPERIENCE

Sales Administrator/Universal Foam Products Cockeysville MD 2018- Present Assigned duties include: Answering phones, Processing Orders and invoicing customers using QuickBooks. Detailed Data Entry, Following up with orders and deliveries, Job sharing with other Administrative employees and working as a team, additional responsibilities as required. Currently using the following applications: Word Excel Outlook QuickBooks QuoteWorks, Internet Chrome, Social Media such as Facebook, Instagram, Snap Chat, LinkedIn. Set up Freight and LTL carriers Track & Follow production of orders placed. Set up Labels FedEx and UPS and track packages.

Business/Office Manager ABD Dumpster Service Pasadena MD - 2015-2018 Manage all day to day operations of business in include customer service, customer sales, employee dispatch, job order scheduling. Accounting payable/receivable customer invoicing, data entry (Quick Books). Excel spreadsheets, electronic file maintenance MS Word, Outlook. Interpreting and logging dump and order tickets.

Office Manager Jet Auto & Truck Repair Pasadena MD - 2005 -2015

Managed reception area including greeting visitors and responding telephone and in person request for information and services. Managed daily office operations, equipment maintenance electronic file maintenance and paper filing. Served as central point of contact for all outside vendors, wrote reports and correspondence from dictation and hand written notes. Maintain up to date department organizational charts, dispersed incoming mail, developed spreadsheets, faxed reports, scanning documents, inventory of all supplies, parts and equipment. Vehicle parts ordering and knowledge, Maryland State vehicle inspection administrative officer, developed and maintained all customer relationships.

Accounts Receivable Concentra Medical Linthicum MD - 2003-2005

Deposited third party check, as well as monthly reserve transfers, verification details of transactions including funds received and total account balances. Prepare accounting quality system for monthly audits. Opened and assigned new client accounts research and resolved billing and invoice issues. Balance batch summary reports for verification and approval, conducted month end balance sheets for review to include reconciliation of variances

Help Desk/ MSR II Mail Clerk Tower Federal Credit Union Laurel MD 1996-2002 Drafted meeting agendas, supplied advance materials and execute meetings and follow up meetings, schedule team conferences, conference room setup and break down. Managed reception area to include greeting internal and external customers. Responding to telephone and in person requests for information, maintaining electronic file and paper system, Minutes from meetings, copy, fax, scan and handled all incoming and outgoing correspondence. Created Power Point presentations used for business development, developed and maintained spreadsheets. Typed reports from dictation handwritten notes, dispersed incoming mail throughout software and technical services and member services department. Customer service call center, opened new member accounts updated existing member accounts, complied all important information for loan applications. Address all customer inquiries in a courteous timely accurate manner.

EDUCATION

Graduate 1994 - Diploma Chesapeake Senior High Pasadena MD

College Credits - 1996-1999 Anne Arundel Community College

Medix School - 2004-2005 Security Boulevard MD

SKILLS

MS Office Suite, MS Outlook, Quick Books, Accounts Payable, Accounts Receivable Email, Social Media, Website Maintain