Manager Human Resources

Charlie Jeffers

********@*****.***

*** ***** ** ******, ** 61817

Phone: 217-***-****

Objective

To obtain a Human Resources management position in the Springfield, Mo area with a strong, growing company where I can utilize my leadership skills and management experience. To be challenged in a work environment that allows me to continue to grow as a leader.

Experience

AutoZone, Inc - Danville, IL Distribution Center 3/2004-Present

Manager, Human Resources 2/14-Present

Oversee HR operations for a 450,000 sq ft facility and 1 off site locations with 500+ employees

Assist in strategic planning and regulating operating plan

Responsible for maintaining proper staffing levels based on customer demand and plant capacity

Utilize headcount forecasting tool to prepare headcount 3-6 months ahead

Regularly conduct presentations with all employees on training, benefits, and recognition

Actively recruit hourly, professional truck drivers, and management positions

Oversee annual engagement survey and manage follow up action plans

Manage self-appraisal system and ensure all management has maintained their IDP and evaluations

Manage yearly benefits enrollment and new hire enrollment process

Oversee 1 HR Supervisor and 2 HR clerks responsible for Payroll, Maintenance program, and A/P

Create and manage pre-management training programs and advisor in training programs

Ensure documentation is orderly, neat, and accurate including Attendance records and Corrective Actions

Actively contribute to safety programs and quarterly injury elimination plans

Certified trainer on Sitdown Fork Truck, Stand Up Fork Truck, Stock Picker, and Riding Pallet Jack

Supervisor, Human Resources 7/08-2/14

Oversee HR operations for a 320,000 sq ft facility with 360+ employees

Responsible for maintaining proper staffing levels based on customer demand and plant capacity.

Manage yearly benefits enrollment and new hire enrollment process

Conduct orientations for full time employees and temp to hire

Oversee 2 HR clerks responsible for Payroll, Maintenance program, and A/P

Ensure documentation is orderly, neat, and accurate including Attendance records and Corrective Actions

Actively contribute to safety programs and quarterly injury elimination plans

Lead training program and track all production, accuracy, and safety for new hires

Certified trainer on Sitdown Fork Truck, Stand Up Fork Truck, Stock Picker, and Riding Pallet Jack

Supervisor, First Line 3/06 - 7/08

Manage receiving/replenishment department with 25-40 employees

Set up shift and assign work to employees to ensure smooth, efficient processes

Follow Best Business Practices set forth by the company

Track productions/accuracy numbers by employee

Coach employees on production systems to ensure workload is accomplished each day

Manage safety programs and ensure employees are engaged in their commitment to safety

Conduct annual performance appraisals and new hire evaluations

Complete attendance records and corrective actions

Hold employees accountable if policies and procedures are not followed

Warehouse Worker 3/04 – 3/06

Select orders safely, accurately, and on a production standard

Meet production expectations each day

Maintain excellent attendance record

Trained new employees on processes and procedures

Implemented Voxware headset selection system and phased out RF selection

Quality control check product to ensure 100% accuracy on orders selected

Inventory control audits to ensure opportunity counts are accurate and each location correct

Train employees on operation of Powered Industrial Equipment

McDonald’s 8/1999 – 3/2004

Swing Shift Manager 1/01-3/04

Manage crew members in food service arena

Count down drawers and ensure crew members on register are accurate

Manage quantities of products cooked to eliminate unnecessary waste

Ensure crew members follow proper procedures for each step in the process

Complete truck inventory and put away

Attend periodic meetings and work multiple shifts including opening and closing

Crew Member 8/99-1/01

Prepare food in a safe manner

Manage quantities of products cooked to eliminate unnecessary waste

Service customers on drive thru and front counter

Ensure customer satisfaction each and every day

Train new employees on processes and procedures for each job

Education

Danville Area Community College – Danville, IL – General Course Studies

Oakwood High School – Oakwood, IL – High School Diploma

Training

Wicklander/Zulawski Investigative Interviewing - Memphis, TN

OSHA 10 hour Course – Danville, IL

Smith System Defensive Driving – Danville, IL

Interview Skills Workshop – Terrell, TX/Danville, IL

Time Management – Danville, IL

Effective Communication for Managers – Danville, IL

Management Essentials Training – Danville, IL

McDonald’s Management Course – Danville, IL

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