Customer Service Data Entry

Ebonee Lunceford

Phone: 803-***-**** v *********@*****.***

LABORATORY TECHNICIAN

A Professional Technician with combined years of education and experience in medical procedures and equipment for treating patients receiving regular dialysis treatments. Extensive academic and hands-on training in Biochemistry and Molecular Biology with proven success in producing results in laboratory experiments and performing analytical test with an excellent ability to take direction from supervisors and work independently with minimal oversight.

Skills Summary

Blood Separation & Analysis

Forensic Analytical Chemistry

Quantitative Chemistry

Cellular differentiation of HL-60 cells

Dialysis machine technician

Qualitative Laboratory

Phlebotomy

Customer Service

Administrative Support

Patient Care

Professional Experience

Fresenius Medical Care, Columbia SC

Dialysis Patient Care Technician, Jun 2016 - Present

Initiate dialysis treatment according to prescribed orders including blood flow and dialysate flow.

Perform all required pretreatment dialysis machine alarm testing including Pressure Holding.

Perform vascular access evaluation pre-treatment and perform vascular access cannulation; report unusual findings to nurse supervisor.

Monitor patient’s response to dialysis therapy and report any unusual findings to nurse supervisor.

Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.

Responsible for calculating and entry of individual patient’s dialysis machine programming for Ultrafiltration goal; treatment time; Sodium modeling; and UF modeling as prescribed.

Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.

Evaluate patients vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the nurse supervisor.

Obtain all prescribed laboratory testing and prepare specimens for collection; Obtain Hemostasis and apply appropriate dressings.

Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy; initiate Solution Delivery System (SDS) system.

Collect, label, appropriately prepare and store lab samples per required laboratory specifications.

University of South Carolina, Columbia SC

Laboratory Assistant, Jan-May 2016

Supported biochemistry research by performing laboratory analysis of clinical specimens.

Assisted technicians, technologists and scientists in all areas of testing in a biochemistry laboratory.

Ebonee Lunceford

Phone: 803-***-**** v Page Two

Utilized standard operating procedures for analyzing and storing specimens.

Prepared specimens for testing in laboratory departments through plating, aliquoting, distributing and sorting.

Performed all paperwork, technical, and non-technical procedures required to process and submit specimens; Performed disinfect, cleaning, and storage procedures of supplies

Supported the lab by performing data entry, loading instruments, performing maintenance on all types of equipment, gathering supplies for testing.

Performed a variety of administrative duties including clerical and customer service functions.

Performed eradication process on the bacteria

Worked with various chemicals that aid in the creation of crystal for x-ray crystallography, protein purification process and assays.

Midlands Technical College C.N.A Program, Columbia SC

CNA Student Intern/Training, Jun 2014

Basic nursing skills performed; maintained patient stability by checking vital signs and weight; testing urine; recorded intake and output information.

Provided patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisted with travel to the bathroom; helped with showers and baths.

Provided for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals.

Documented actions by completing forms, reports, logs, and records.

Burlington Coat Factory, Columbia SC

Sales Associate, Nov 2012 - Nov 2016

Greeted and assisted customers with products, store operations, promotions and orders

Handled inquiries relating to price and merchandise location, sale items, and payment methods; resolved customer complaints

Administrative tasks included merchandise counts, price changes, transfers, returns and damages.

Handled, prepared and maintained stock levels of store merchandise

Operated electronic checkout system to process a variety of payments; to include cash, checks, gift cards and credit cards.

Prepared merchandise - sorting, ticketing and folding or hanging merchandise as required

Reconciled cash drawer at the beginning of shift and end of day close out

Rack Room Shoes, Columbia SC

Sales Associate, Aug 2009 - May 2011

Greeted customers and assisted with shoe buying needs; processing credit card and cash transactions

Provided customers with information on availability, prices, styles, sizes and colors

Maintained selling floor presentations, and restocked as needed

Education & Credentials

Bachelor of Science, Biochemistry and Molecular Biology, 2016

University of South Carolina

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