EVA ANDERSON

**** *********** ****

Mississauga, ON L5L 1B1

647-***-****

ac77bo@r.postjobfree.com

OBJECTIVE: To secure employment in Customer Service/Office Administration/Purchasing/Accounts Payable/Accounts Receivable/Estimating/Collections

SUMMARY:

-Highly motivated and personable

-Accustomed to handling sensitive and confidential records

OFFICE ADMINISTRATION/CUSTOMER SERVICE:

PURCHASING;

-A proven track record of negotiating and networking skills while cultivating new relationships with key suppliers

-Offering many years of experience in purchasing and sourcing through a wide variety of vendors

-Maintain close working relationships with suppliers to problem solve and improve product delivery

-Control raw material inventory levels to be cost effective and to meet customer demands

-Work daily with vendors to ensure orders meet quality specifications

-Issue purchase orders

ACCOUNTS PAYABLE/RECEIVABLE;

-Ensure timely input and payment of all vendor invoices, input and mailing of all customer based invoices

-Assist in month end and year end closing

-Responsible for weekly cheque run

-Resolve collection and invoice discrepancy matters for both payables and receivables

-Work closely with auditors during yearly audit

-Daily interaction with vendors/customers

-Set up and maintain vendor/customer files

-Code and process vendor/customer payments

ESTIMATING/INSIDE SALES;

-Set up file system for all estimates

-Enter into SDS program or “in house” programs a list of material provided by customer for specific jobs

-Provide timely estimate to customer

-Daily meetings with shop foreman to discuss manufacture and delivery timing of products

-Interact with shop foreman to discuss fitting applications ie; connections, gauges req’d, etc.

-Work closely with customer to ensure accuracy of materials being quoted

-Answer customer questions about products

-Upsell by suggesting useful products that may be required per job

COLLECTIONS;

-Communicating with customers via email & telephone

-Contacting customers owing money

-Securing payments

-Keeping administration records up to date

-Investigating claims of financial difficulties

SKILLS:

-Excellent negotiator and communicator

-27 years of office experience in the HVAC Industry

-Strong computer skills in building Excel and MS Word documents

-Proficient in estimating using SDS & “In House” programs

-Quick to learn in “Hands On” training

-Good analytical skills

-Confident and self-assured

WORK HISTORY:

ALPHA

DIV OF FLEXMASTER CANADA LIMITED

Purchasing/Accounts Payable/Collections/ Estimating (SDS & “In House” programs)

March 2008 – February 2016

ALPHA FREE-FLOW INDUSTRIES LIMITED

Office Manager-inclusive of Accounts Receivable & Payable/Purchasing/Collections/Estimating & Job Entering (SDS program)

June 1997 – March 2008

ALPHA FREE-FLOW INDUSTRIES LIMITED

Customer Service/Estimating & Job Entering (SDS program)/Inside Sales

October 1989 – June 1997

CANADA BREAD COMPANY LIMITED

Customer Service

June 1985 – September 1989

VOLUNTEER:

-Hockey team manager (house league level)

-Hockey Trainer (house league level)

-Various hockey functions, ie: trophies, hockey parties, tournament bookings

COURSES:

LANDMARK FORUM - Personal Development

SDS (Shop Data Systems) training – Texas

CPR training – Mississauga

Telephone Communications – Mississauga

Contact this candidate