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Customer Service Manager, Claims Manager, bookkeeper

Location:
Schofield, WI
Posted:
January 14, 2019

Contact this candidate

Resume:

Carla Rice

Schofield, WI *****

ac77ak@r.postjobfree.com

715-***-****

Authorized to work in the US for any employer

Work Experience

Legal Assistant

Gray Law Firm, S.C. - Wausau, WI

January 2017 to Present

Organizing cases and files. Monitoring calendars to meet deadlines. Documenting actions and information into database.

Manager of Claims Services

Graebel VanLines, LLC - Wausau, WI

April 2010 to October 2016

Leads a team of 14 professionals that coordinator; research and settle household goods and commercial claims accurately and timely. Work directly with clients, customers, upper management as well as Independent Contractors, internal and external service providers. Develop and lead the training of new and continued training of tenured team members. Participates in reviewing and rewriting policy and procedures to bring them to more current standards. Accounts Payables & Accounts Receivable Associate

Agra Industries, Inc - Merrill, WI

November 2008 to April 2010

Accounts payables, statement reconciliations, check printing and posting, accounts receivables, cash application, collections, collections and invoicing. Report weekly aging to Controller; credit card and fleet fuel card reconciliation and payments and benefits reconciliation and payments. IC Administration Manager

Budd Van Lines - Somerset, NJ

July 2007 to October 2008

Manage a staff of 4 direct reports and 130 drivers; both Independent Contractors and Company drivers. My department acted as a call center taking calls from all active and non active drivers, processed the revenue and expense for each driver and their financial accounts. I managed all Independent Contractors for branch, their accounts, contracts, the new hires and account closings. Development of new processes and procedures along with training of new staff, tenured staff and supporting departments.

General Ledger Accountant

Graebel Companies, Inc. - Wausau, WI

July 2006 to July 2007

General Ledger Accountant of one of the largest branches of the company. Tracked revenue, expenses and clearing accounts. Reported monthly and quarterly to Corporate Headquarters. Partcipated in development of yearly budgets.

Commercial Services Supervisor

Graebel Companies, Inc - Wausau, WI

March 2005 to July 2006

Supervise a staff of 5 direct reports. Supervise the Revenue, Pricing and Billing of commercial goods at companies Central Accounting. Developed new processes and procedures. Trained both new and existing staff members.

Revenue and Administration Manager

Graebel Northeastern Movers, Inc - Township of Randolph, NJ March 1999 to March 2005

Manage Revenue, Pricing and Billing of household and commercial goods for branch as well as tracking all interstate revenue. Managed all Independent Contractors, contractor accounts, contracts, new hires, terminations, and account closings. Hiring, training, setting objectives, problem solving. Education

Associates in Accounting

University of Phoenix/Axia College

Certificate in Supply Chain Management and Transportation Northcentral Technical College - Wausau, WI

Skills

Microsoft, Customer Service, Communication

Certifications/Licenses

Supply Chain Management Transportation



Contact this candidate