Software Quality

Mohsin Malik

**** ***** *******, ********, ** ***23 *.*************@*****.*** 718-***-****

EDUCATION

Brooklyn College, Brooklyn, NY December 2014

B.B.A. Finance and Minor: Accounting

EXPERTISE

●Strong empathy and understanding for users and their pain points

●Keen attention to detail and dedication to high quality

●Empirical knowledge of software development life cycle within an Agile methodology

●Tactful communicator to a variety of audiences, including both technical and non-technical

●Eager to build and deliver amazing products

EXPERIENCE

Software Test Analyst Oct. 2016 - Present

UBER - Advanced Technology Group (ATG) New York, NY

●Leads QA efforts for a full feature team focused on the Discovery and Search experience

●Provides QA coaching and guidance to Developers, Product Managers, and Designers

●Create, maintain and follow testing plans

●Identify issues and bugs and create clear descriptions of them and reproducible steps within Jira

●Manage bugs through their entire lifecycle: creating, maintaining, retesting, closing

●Collaborate with simulation engineers and product managers to understand features, refine testing plans, and update test device versions

●Intake feedback from customers and create actionable feedback and bug reports.

●Understand how customers use the tools and products, and the problems being encountered

●Write test plans for new and existing features and use-cases

Quality Assurance Tester Feb. 2014 - Oct. 2016

EmpireBlue BCBS New York, NY

●Leads QA efforts for a full feature team focused on the Discovery and Search experience

●Reviewed bugs prioritized them for resolution

●Created test cases and test scenarios for multiple projects

●Performed Manual, Functional, Regression, and Smoke Testing for all software releases & cycles.

●Performed Mobile Testing on various platforms, devices and operating systems. (iPhone, Android, iOS).

●Used HP Quality Center (QC) for requirements management, planning, scheduling, running tests, defect tracking and managing Defects.

●Used Quality Center for reporting the defects, followed up with the development team until the defect was fixed, and updated defect status.

●

QA Analyst Mar. 2011 - Feb. 2014

Lowe’s Mooresville, NC

●Conducted Manual Testing on test cases & provided feedback to the development team.

●Worked closely with Subject Matter Experts (SMEs) and Developers to understand features and create robust comprehensive test plans to verify functionality.

●Performed Manual Testing extensively using HP Quality Center (QC).

●Interacted closely with software developers to verify proper test scenarios and dependencies are identified and executed.

●Managed multiple test environments and follow best practices on release management in order to mitigate operational risk.

●Worked with Developers, Project Managers, Business Analysts to continually enhance the service & testing offered by QA across the entire Software Development Life Cycle (SDLC).

●Assisted the development teams on the analysis of defects and track them to successful resolution using test & defect management tool Quality Center (QC)

COMPUTER SKILLS

Operating Systems (OS): Windows 7, 8, & 10 Mac iOS

Cross-Browser Testing: Internet Explorer (Multiple) Chrome Firefox Safari Android Browser

Other Tools: Jira, Jing, Screencast, Google Docs, GitHub

Interests

Movies

Music

Reading

Team Sports

Combat sports

Tech Hobbies

Travelling

Video games

Mindfulness

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