ICT Technician
Resume:
CV & RESUME OF ZAMA PHAKAMA MGABHI
********@*****.***
Personal Information:
Names Zamindlela Phakama
Surname Mgabhi
ID Number 911**********
Alternative Contact 061-***-****
Address 29 Fyfe Road
Morningside Village
Durban
4001
Nationality South African
Driver’s License Learners
Languages English, IsiZulu, Sesotho & IsiXhosa
Resume:
I have good interpersonal skills, hardworking, self-motivated, result oriented, and passionate - consistent, pay attention to detail and disciplined. My ability to work independently does not stop me from contributing to a team with my professionalism, and commitment for providing continuous exceptional service to all customers. I am a fast learner with experience in learning and excelling at new technologies as needed. I possess good telephone skills in addition to my good command of written communication. I can trouble- shoot, analyse problems practically and strategically. I also have knowledge in Network infrastructure, Server management, General PC hardware and software maintenance (installation of OS, Office 365, replacement of hard disk drive and backups). My qualification from PC Training and experience at Gijima Technology People has given me the above mentioned skills, provided opportunity to sharpen them and put my knowledge to use while getting on field experience. I’m hoping to advance my career and experience in a position that allows me to grow as person and employee. Given the opportunity, I will perform my duties with perseverance, dedication and loyalty.
Education
Tertiary Education:
Qualification Higher Certificate in System Engineering Institution PC Training & Business College
Year obtained 2011
Modules Basic Electronics – Network Engineering – PC Engineering System Software - Help Desk Technology - Microprocessors Server Technology
Secondary Education:
Name of School Oxford International High School
Year Matriculated 2009
Subjects Mathematics, Physical Science, Engineering Graphic Design, English, IsiZulu & Life Sciences, Life Orientation Employment History
Company Gijima Technology People
Period August 2014 –January 2016
Position Intern (Field Technician)
Responsibilities Provide client support and technical issues resolution Configure Client equipment
Software configuration
Provide training for clients in the use of systems and applications
Obtain general understanding of OS and application operations
Perform regular server updates (Server Management) Research and learn about new market related
software’s
Identify and resolve (Troubleshoot) varied IT relates issues
Certificates Obtained
PC Training & Business College: Higher Certificate in System Engineering PC Training & Business College: Diploma in ICT (2nd year drop out) National Certificate: Information Technology – System Support
(MICTSETA NQF Level 5)
References
Name Sindisiwe Nkangane - Coordinator at Gijima Technology People
Contacts Cell: 060-***-**** - 073-***-****
Email: ********.********@******.***
********.********@***.***
Name Shakira Govan - Facilitator at Gijima Technology People Contacts Cell: 074-****-***
Email: ************@*****.***
Contact this candidate