Leah Hollowell Dufour

**** ******** ** *****, ***** 75025

972-***-**** ac7787@r.postjobfree.com

Professional Objective: Looking to further my knowledge and passion of Quality Assurance, Food Safety, Food Science and Nutrition through great employers in the food service & food manufacturing Industries.

Summary of Qualifications:

Poised, polished, detail-oriented individual dedicated, determined, and hard-working

Very personable and friendly

Knowledge of Microsoft Office and its programs

Proven Leadership skills

Lifelong passion of food/food science/food safety

Knowledge of lab/swabbing experience

Research & Development Experience / Product Development

Education:

Northeastern University Distance Program- Boston, MA

MS in Applied Nutrition January 2012-March 2014

Overall GPA: 3.8

Texas A&M University College Station, TX

BS in Nutritional Sciences Aug 2006- Aug 2010

General Nutrition Option

Major GPR: 3.0 Overall GPR: 2.8

Marcus High School Flower Mound, TX

High School Diploma Aug 2002- May 2006

Cumulative GPA: 3.3

Training Certifications & Publications:

Servsafe Instructor/Proctor April 2015 – April 2019

HACCP Manager Certified March 2015 – March 2018

FSSC 22000 Certified

Food Allergies Publication

Work History:

Raising Cane’s Chicken Fingers Plano, Texas

Total Quality Manager Jan 2018 - Present

Manages all incoming ingredients including chicken, produce, seasonings, etc.

Visits and maintains relationships with suppliers

Writes and maintains specifications for all products

Manages cuttings/product reviews on a weekly basis

Helps onboard new suppliers to the system from start to finish

Helps manage test kitchen including kitchen maintenance, product testing and storage

Pizza Hut, LLC Plano, Texas

Product Manager – Food Safety Scientist March 2016 – Jan 2018

Category Manager over Produce, Chicken, Oils, Sauces & Seasonings

Conducts Supplier Visits and Quality/Food Safety Audits on all PH products

Coaches and maintains relationships with suppliers over Food Safety Initiatives, Foreign Material Complaints & Research, Quality Programs, HACCP Standards, GMP’s, SSOP’s & SOP’s

Helps manage Product Cuttings for current and LTO products

Help implement different Food Safety initiatives in Restaurants and with Suppliers

Part of Product Development for New Core Items & LTO’s

Manager over Foreign Material Reduction throughout Supply Chain – Food Safety Audit Focus

Part of Commercialization team for new suppliers, projects, and product lines

Project Manager over internal projects for Suppliers, Restaurants and Yum! Corporate

Leah Hollowell Dufour

7900 Linkwood Ct Plano, Texas 75025

972-***-**** ac7787@r.postjobfree.com

HelloFresh USA Grand Prairie, Texas

Quality & Food Safety Manager October 2015 – March 2016

QA/QC Manager for over 40 Quality Employees

Prepped Team for 3rd Party Food Safety Audit (No Major Findings)

Developed All Appropriate Programs and Documentation – SOP’s, CCP’s, HACCP Plan, etc.

Was Procurement onsite for all incoming items – Produce, Proteins, Grocery, and Prep

Helped with Menu R&D and Nutrition planning onsite

Built, researched and kept relationships with local suppliers for all incoming products

Kraft Foods / Kraft Heinz Company Garland, Texas

Quality Systems Supervisor – Oscar Mayer November 2014 – October 2015

Helped Commission & Qualify Four USDA Manufacturing Lines from start to finish

Wrote HACCP Plan, Prerequisite Programs, SSOP’s, SOP’s, & GMP’s for new lines

Developed All Appropriate Programs and Documentation

Part of Continuous Improvement team on all ongoing Plant Initiatives

Hired and leads over 20 employees for Quality Systems Team

Assisted in Plant Safety Initiatives, Food Safety Development, & Operations

Helped develop R&D Trials and Surveys – Part of Corporate Team

Dave & Buster’s Corporate Dallas, Texas

Sr. QA Coordinator and Nutritionist March 2011 – Nov 2014

Handle all Nutritional information and special dietary menus (Food Allergies)

Oversee and schedule internal food safety audits for all restaurants

Help implement and maintain Brand Standards

Updated Food Safety Label program for Restaurants with Products & proper Kill Dates on Label machine for Current and New Products

Teach & lead Restaurants who are not at D&B standards for Food Safety with visits, coaching, health department guidance, and program updates implementation

Lead in food quality and member of R&D Food Development Team

Helped Develop over 50 New Food Items working closely with Vendors & Manufacturing Facilities – conception, to formulation, to standards, restaurant control, specification, and commercialization to Restaurants

Trainer in New Store Openings on FOH & BOH leaders on Servsafe, food safety & brand standards

Association of Former Students College Station, Texas

Student Worker in Former Student Programs June 2008- Aug 2010

Handled over 500 forms in a given year

Help run events with over 800 attendees

Updated Company Website and Databases

Awards & Leadership Roles:

Flute Section Leader

Assistant Drum Major

Employee of the Quarter (Dave & Buster’s Q2 2012)

Leadership Award from Texas A&M University

Extracurricular Activities:

Texas A&M University Wind Symphony-First Chair Flute

Nutrition and Dietetic Association-Member

Undergrad Research for Texas A&M- Protein Overconsumption

First Flute – Carrollton Wind Symphony

Volunteer Experience:

The Big Event Mar ’07,’08, ‘09

Student Government Association, Texas A&M University

Largest student-run service project in the nation

Participated in renovations to surrounding Bryan/College Station community

Fish Camp

Department of Student Activities, Texas A&M University Summer ’07 & ‘08

Served as a counselor and mentor for 150 incoming freshmen

Co-led discussion group of 12 individual freshmen

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