Leah Hollowell Dufour
**** ******** ** *****, ***** 75025
972-***-**** *******@*****.***
Professional Objective: Looking to further my knowledge and passion of Quality Assurance, Food Safety, Food Science and Nutrition through great employers in the food service & food manufacturing Industries.
Summary of Qualifications:
Poised, polished, detail-oriented individual dedicated, determined, and hard-working
Very personable and friendly
Knowledge of Microsoft Office and its programs
Proven Leadership skills
Lifelong passion of food/food science/food safety
Knowledge of lab/swabbing experience
Research & Development Experience / Product Development
Education:
Northeastern University Distance Program- Boston, MA
MS in Applied Nutrition January 2012-March 2014
Overall GPA: 3.8
Texas A&M University College Station, TX
BS in Nutritional Sciences Aug 2006- Aug 2010
General Nutrition Option
Major GPR: 3.0 Overall GPR: 2.8
Marcus High School Flower Mound, TX
High School Diploma Aug 2002- May 2006
Cumulative GPA: 3.3
Training Certifications & Publications:
Servsafe Instructor/Proctor April 2015 – April 2019
HACCP Manager Certified March 2015 – March 2018
FSSC 22000 Certified
Food Allergies Publication
Work History:
Raising Cane’s Chicken Fingers Plano, Texas
Total Quality Manager Jan 2018 - Present
Manages all incoming ingredients including chicken, produce, seasonings, etc.
Visits and maintains relationships with suppliers
Writes and maintains specifications for all products
Manages cuttings/product reviews on a weekly basis
Helps onboard new suppliers to the system from start to finish
Helps manage test kitchen including kitchen maintenance, product testing and storage
Pizza Hut, LLC Plano, Texas
Product Manager – Food Safety Scientist March 2016 – Jan 2018
Category Manager over Produce, Chicken, Oils, Sauces & Seasonings
Conducts Supplier Visits and Quality/Food Safety Audits on all PH products
Coaches and maintains relationships with suppliers over Food Safety Initiatives, Foreign Material Complaints & Research, Quality Programs, HACCP Standards, GMP’s, SSOP’s & SOP’s
Helps manage Product Cuttings for current and LTO products
Help implement different Food Safety initiatives in Restaurants and with Suppliers
Part of Product Development for New Core Items & LTO’s
Manager over Foreign Material Reduction throughout Supply Chain – Food Safety Audit Focus
Part of Commercialization team for new suppliers, projects, and product lines
Project Manager over internal projects for Suppliers, Restaurants and Yum! Corporate
Leah Hollowell Dufour
7900 Linkwood Ct Plano, Texas 75025
972-***-**** *******@*****.***
HelloFresh USA Grand Prairie, Texas
Quality & Food Safety Manager October 2015 – March 2016
QA/QC Manager for over 40 Quality Employees
Prepped Team for 3rd Party Food Safety Audit (No Major Findings)
Developed All Appropriate Programs and Documentation – SOP’s, CCP’s, HACCP Plan, etc.
Was Procurement onsite for all incoming items – Produce, Proteins, Grocery, and Prep
Helped with Menu R&D and Nutrition planning onsite
Built, researched and kept relationships with local suppliers for all incoming products
Kraft Foods / Kraft Heinz Company Garland, Texas
Quality Systems Supervisor – Oscar Mayer November 2014 – October 2015
Helped Commission & Qualify Four USDA Manufacturing Lines from start to finish
Wrote HACCP Plan, Prerequisite Programs, SSOP’s, SOP’s, & GMP’s for new lines
Developed All Appropriate Programs and Documentation
Part of Continuous Improvement team on all ongoing Plant Initiatives
Hired and leads over 20 employees for Quality Systems Team
Assisted in Plant Safety Initiatives, Food Safety Development, & Operations
Helped develop R&D Trials and Surveys – Part of Corporate Team
Dave & Buster’s Corporate Dallas, Texas
Sr. QA Coordinator and Nutritionist March 2011 – Nov 2014
Handle all Nutritional information and special dietary menus (Food Allergies)
Oversee and schedule internal food safety audits for all restaurants
Help implement and maintain Brand Standards
Updated Food Safety Label program for Restaurants with Products & proper Kill Dates on Label machine for Current and New Products
Teach & lead Restaurants who are not at D&B standards for Food Safety with visits, coaching, health department guidance, and program updates implementation
Lead in food quality and member of R&D Food Development Team
Helped Develop over 50 New Food Items working closely with Vendors & Manufacturing Facilities – conception, to formulation, to standards, restaurant control, specification, and commercialization to Restaurants
Trainer in New Store Openings on FOH & BOH leaders on Servsafe, food safety & brand standards
Association of Former Students College Station, Texas
Student Worker in Former Student Programs June 2008- Aug 2010
Handled over 500 forms in a given year
Help run events with over 800 attendees
Updated Company Website and Databases
Awards & Leadership Roles:
Flute Section Leader
Assistant Drum Major
Employee of the Quarter (Dave & Buster’s Q2 2012)
Leadership Award from Texas A&M University
Extracurricular Activities:
Texas A&M University Wind Symphony-First Chair Flute
Nutrition and Dietetic Association-Member
Undergrad Research for Texas A&M- Protein Overconsumption
First Flute – Carrollton Wind Symphony
Volunteer Experience:
The Big Event Mar ’07,’08, ‘09
Student Government Association, Texas A&M University
Largest student-run service project in the nation
Participated in renovations to surrounding Bryan/College Station community
Fish Camp
Department of Student Activities, Texas A&M University Summer ’07 & ‘08
Served as a counselor and mentor for 150 incoming freshmen
Co-led discussion group of 12 individual freshmen