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Customer Service Social Media

Location:
Des Moines, IA
Salary:
15
Posted:
January 17, 2019

Contact this candidate

Resume:

Brenda Gomez

**** ****** **** ** *Des Moines, IA 50321*

*515-***-*****

ac774j@r.postjobfree.com

CAREER EXPERIANCE

Floor Manager/ Big Earls Goldmine

Des Moines, Iowa

**/**/**** – 09/10/2018

My duties for the company included making sure I could talk to the customers the girls would talk to and convince or push on making a sale with the dancer. Making sure the place was organized and clean. Making sure the dancers were on time to their dance sets. Translating to help sell dances. Picking the music for the dancers.

Hotel Night Audit/ Comfort Inn

Ankeny, Iowa

10/05/2015 – 12/20/2015

My duties working for the company included about two hours of paper work making sure all the numbers matched up with the number of rooms sold. Checking guest in, locking up the pool room when time to close it, answering phones, sending emails to the boss, making coffee, preparing and printing out receipt’s for the customers staying in the building and sliding it under the door. Preparing breakfast and setting up the breakfast room. Recovering keycards at checkout.

Call Center/Equifax

West Des Moines, Iowa

09/2015 – 12/2015

My duties working for the company included making outbound calls to Human Resources on behalf of Wells Fargo. The calls were made to verify the customers employment in order for them to get a loan with Wells Fargo. While on the phone I would enter data like the customers birthday and how long they’ve worked for the company and if they were still working.

Sales Associate/ Vector Marketing -

3821 71st Des moines, IA 50322

*515-***-*****

06/11/2015 - 07/04/2015

My duties as of working for Vector included calling customers and setting up appointments with them not only by setting up the appointments on the days they were available but being at their services in the time frame that fit them best. Once the appointments were made I would meet with them at their house and show them a virtual demo of the companys fine cutlery products and try to convince the customers to purchase.

Sales Associate/ It Works-

Pleasant Hill, IA 50327

05/12/2015 - 06/11/2015

My duties as of working for It Works included working through social media, I was constantly posting pictures of before and afters of customers who were using the products and when people seemed interested I would message them and let them know more about our products. I would also have to explain to them what the diffrence between purchasing retail and purchasing as a loyal customer offered. Id also meet with people who were interetested in becoming distributers themselfs. Making the online orders for the customers.

Factory/ Dicksen Mosh Plastic-

Des moines, IA

02/2015 - 02/2015

My duties working for the company included being assigned to a diffrent machine everyday and reading the instructions given on the clip board that informed how the parts were to be stored and stocked up. I also had to mantain my work area neat and work at the pace of one or two machines depending on where I was assigned.

Retail/ Jc Penney-

Valley West Mall. Des moines, IA

12/2014 - 02/2015

My duties as of working at Jc Penney includes, greeting customers upon their arrival to the store, maintaining that our work environment is neat and effective enough for shoppers to shop. Help assisting customers with credit card and cash purchases, as well as online purchases. Opening and closing duties consist of checking the registers to make sure that our balance is correct, as well as making sure everything is well stocked up and neat for our customers to shop.

Secretary/ Alberto's Cleaning House

*Las Vegas*

08/2008 - 06/2010

My duties working for Alberto consisted of answering phone calls as well as translating. I also set up appointments and at times went with the boss to the appointments and helped giving the estimate of what the customer wanted done in their house. I also gave estimates through the phone but the prices always varied until the house was really viewed in person.

Secretary/ Alberto's Cleaning House

*California*

01/2006 - 06/2008

My duties working for Alberto consisted of answering phone calls as well as translating. I also set up appointments and at times went with the boss to the appointments and helped giving the estimate of what the customer wanted done in their house. I also gave estimates through the phone but the prices always varied until the house was really viewed in person.

Education

Future Path Ways/Scavo High School

Graduate of Class 2018.

SKILLS

Strong 10 key

Strong work ethic

Teamwork skills

Organized and Fast Learner

Excellent customer service

*Bilingual*



Contact this candidate