CURRICULUM VITAE OF BOITUMELO ALINA MAKGOBA

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PERSONAL DETAILS

Full Names BOITUMELO ALINA

Surname MAKGOBA

Identity Number 920**********

Date Of Birth 22 March 1992

Race, Gender Black Female

Nationality South African

Marital Status Single

Contacts Cell : 078-***-**** / 065-***-****

Landline : 012-***-****

Email addresses : ac773u@r.postjobfree.com

Address: 813 Wonderpark Estate Karenpark Pretoria 0182 Languages English

Sepedi

EDUCATION AND QUALIFICATIONS

QUALIFICATION INSTITUTION COMPLETION DATE

Diploma: Marketing Management Vaal University of Technology 2014- Completed Major Subjects: Marketing

Consumer Behaviour

Personal Selling

Quantitative Techniques

Advertising and Sales Promotion

Marketing Research

Sales Management

(Grade 12) Subjects: English

Sepedi

Mathematical Literacy

Business Management

Economics

Tourism

EMPLOYER Capitec Bank

POSITION Service Consultant

PERIOD 01 January 2016 till current

INDUSTRY Banking

SUMMARY OF DUTIES

SALES AND MARKETING

Sell Capitec products and services at every possible opportunity

Effectively implement sales/promotional plans

Participate in marketing/promotional activities through assisting the acquisition tem with branch take-on. EMPLOYMENT HISTORY – Capitec Bank

CURRICULUM VITAE OF BOITUMELO ALINA MAKGOBA

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Accumulate, capture & follow-up on client information for marketing. CLIENT SERVICE

Welcome potential, new and or existing

Explain product range and associate Client Service procedures

Resolve client queries pro-actively by following up within 24hours GATHERING CLIENT INFORMATION

Receive relevant documentation from clients

Open and maintain savings accounts

Process client enquiry requests

PROCESSING TRANSACTIONS CASHIER

Issue short-term and term loans

Bulk Deposit transactions

Float Balancing

CREDIT APPLICATION PROCESSING

Determine clients maximum credit limits according to credit policy

Determine pay dates of companies communicate with HR

Accurate calculation of Nett take home pay

OFFICE MAINTENANCE

Placement of display boards and maintain posters

Ad Hoc administration including filing.

MS Excel figure capturing, report writing and reconciliation EMPLOYER Twisp

POSITION Sales Assistant

PERIOD September 2015 till December 2015

INDUSTRY Sales

SUMMARY OF DUTIES

Greeting and serving customers.

Advising and assisting customers.

Handling complaints or forwarding serious issues to the manager on duty.

Conducting customer transactions.

Replenishing the supply of stock on the shelves.

Assisting with store deliveries.

EMPLOYMENT HISTORY – Twisp

CURRICULUM VITAE OF BOITUMELO ALINA MAKGOBA

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EMPLOYER The Young Designers Emporium (YDE)

POSITION Retail Operational Graduate Internship

PERIOD March 2014 to September 2015

INDUSTRY Sales

SUMMARY OF DUTIES

Ensure that all targets are met in order to achieve department service levels

Offering face to face assistant

Admin

Front office knowledge and creative eye for merchandise Matrix Key

1 Appropriate training only

2 Limited practical experience

3 Solid practical experience

4 Extensive practical experience

5 Specialist expert experience

SKILLS MATRIX

SKILL EXP. IN YEARS SKILL LEVEL LAST USED

Communication 3 4 Current

Problem solving 3 4 Current

People/staff management 3 4 Current

Presentation 2 4 Current

Performance Management 3 5 Current

EMPLOYMENT HISTORY – The Young Designers Emporium

CURRICULUM VITAE OF BOITUMELO ALINA MAKGOBA

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Jennifer Strydom

Capitec

Manager

Tel : 012-***-****

Tigere Katupira

Twisp

Tel : 081-***-****

Christina Baloyi

YDE

Tell : 012-***-****

REFERENCES

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