CURRICULUM VITAE OF BOITUMELO ALINA MAKGOBA
- I -
PERSONAL DETAILS
Full Names BOITUMELO ALINA
Surname MAKGOBA
Identity Number 920**********
Date Of Birth 22 March 1992
Race, Gender Black Female
Nationality South African
Marital Status Single
Contacts Cell : 078-***-**** / 065-***-****
Landline : 012-***-****
Email addresses : *****************@*****.***
Address: 813 Wonderpark Estate Karenpark Pretoria 0182 Languages English
Sepedi
EDUCATION AND QUALIFICATIONS
QUALIFICATION INSTITUTION COMPLETION DATE
Diploma: Marketing Management Vaal University of Technology 2014- Completed Major Subjects: Marketing
Consumer Behaviour
Personal Selling
Quantitative Techniques
Advertising and Sales Promotion
Marketing Research
Sales Management
(Grade 12) Subjects: English
Sepedi
Mathematical Literacy
Business Management
Economics
Tourism
EMPLOYER Capitec Bank
POSITION Service Consultant
PERIOD 01 January 2016 till current
INDUSTRY Banking
SUMMARY OF DUTIES
SALES AND MARKETING
Sell Capitec products and services at every possible opportunity
Effectively implement sales/promotional plans
Participate in marketing/promotional activities through assisting the acquisition tem with branch take-on. EMPLOYMENT HISTORY – Capitec Bank
CURRICULUM VITAE OF BOITUMELO ALINA MAKGOBA
- II -
Accumulate, capture & follow-up on client information for marketing. CLIENT SERVICE
Welcome potential, new and or existing
Explain product range and associate Client Service procedures
Resolve client queries pro-actively by following up within 24hours GATHERING CLIENT INFORMATION
Receive relevant documentation from clients
Open and maintain savings accounts
Process client enquiry requests
PROCESSING TRANSACTIONS CASHIER
Issue short-term and term loans
Bulk Deposit transactions
Float Balancing
CREDIT APPLICATION PROCESSING
Determine clients maximum credit limits according to credit policy
Determine pay dates of companies communicate with HR
Accurate calculation of Nett take home pay
OFFICE MAINTENANCE
Placement of display boards and maintain posters
Ad Hoc administration including filing.
MS Excel figure capturing, report writing and reconciliation EMPLOYER Twisp
POSITION Sales Assistant
PERIOD September 2015 till December 2015
INDUSTRY Sales
SUMMARY OF DUTIES
Greeting and serving customers.
Advising and assisting customers.
Handling complaints or forwarding serious issues to the manager on duty.
Conducting customer transactions.
Replenishing the supply of stock on the shelves.
Assisting with store deliveries.
EMPLOYMENT HISTORY – Twisp
CURRICULUM VITAE OF BOITUMELO ALINA MAKGOBA
- III -
EMPLOYER The Young Designers Emporium (YDE)
POSITION Retail Operational Graduate Internship
PERIOD March 2014 to September 2015
INDUSTRY Sales
SUMMARY OF DUTIES
Ensure that all targets are met in order to achieve department service levels
Offering face to face assistant
Admin
Front office knowledge and creative eye for merchandise Matrix Key
1 Appropriate training only
2 Limited practical experience
3 Solid practical experience
4 Extensive practical experience
5 Specialist expert experience
SKILLS MATRIX
SKILL EXP. IN YEARS SKILL LEVEL LAST USED
Communication 3 4 Current
Problem solving 3 4 Current
People/staff management 3 4 Current
Presentation 2 4 Current
Performance Management 3 5 Current
EMPLOYMENT HISTORY – The Young Designers Emporium
CURRICULUM VITAE OF BOITUMELO ALINA MAKGOBA
- IV -
Jennifer Strydom
Capitec
Manager
Tel : 012-***-****
Tigere Katupira
Twisp
Tel : 081-***-****
Christina Baloyi
YDE
Tell : 012-***-****
REFERENCES