Customer Service Assistant

Professional Summary

Skills

Experience

Noemi Mendez

***** ******* ******, ********* ****, CA 92234 - 559-***-**** - **********@*****.*** Hard working team member who drives high sales in both slow and busy shifts. With background in Hospitalities and General customer service. Maintains an orderly and neat work floor at all times.

Goal-oriented, customer satisfaction.

Bilingual Spanish and English Customer and Personal Service Monitoring

Food Beverage Assistant 11/2014 to 05/2018

Hard Rock Hotel - Palm Springs, CA

General customer service in the food and beverage department. Create, maintain, and enter information into databases. Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Schedule and confirm appointments for clients, customers, or supervisors. Order and dispense supplies.

Customer Service

Assist Chefs and food & beverage Managers with paperwork such as schedules, purchase orders, inventory.

Cover staff shifts from time to time in Food Running, Serving, Food Expediter, and Room service.

Email guest with reservations for the restaurant/pool cabanas. Cashier 12/2003 to 01/2005

The Home Depot - Rancho Mirage, CA

Provide customers with product location or information according to requirements. Education

Processed payments by check, cash, debit, credit and maintain accurate drawers. Monitor self-checkout system, provide assistance and intervention where required. Cashier 08/2000 to 01/2002

Vally Meat Market - Coachella, CA

Welcome and greet customer daily

Proceed payment transactions by check, cash, debit or credit, maintained accurate drawers. Handel money orders and assist with Western Union process. Clean and do my cash drop reports.

Certified: 2001

Delouxe Cosmetology School - Indio, CA

Nail tech

Makeup Artist

Hair dresser

Barber

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