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Administrative Assistant Manager

Fairfield, California, United States
January 16, 2019

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Nathan Calloway

Administrative Assistant

** ***** ***.,

Fairfield, CA 94533


Computer Literacy


Learns quickly and retains information

Adaptable to fast paced environments

Time awareness and management

Positive and energetic personality

Values integrity and honesty

Enjoys building rapport

Efficient organizer

Critical thinker


Karan Chhabra, 415-***-****

Consultant Care Associate @ Pyramid

Milagro Almendarez, 510-***-****

Mentor/Trainee @ Essex

Brittany Boyce, 925-***-****

Manager @ Bank of America

Pyramid Consulting, Inc. (Contracted for Kaiser Permanente)

Administrative Assistant IV, Napa-Solano Counties (November 2017 - October 2018)

Support the Kaiser Permanente Napa Solano Medical Staff Services Manager in special projects across the service area; developing and audit electronic process system for Credentials and Privileges and manage and coordinate skills, tasks, projects and service requests through the Graduate Medical Education- Podiatric and Family Medicine Residency Programs and Continuing Medical Education Departments.

Essex Property Trust, Inc.

Assistant Manager & Leasing Agent, San Ramon, CA (May 2016 - December 2017)

Responsible for supporting the Property Manager with daily administrative, community development and accounting operations. Supervise the leasing team by driving sales through exceptional customer experience, provide coverage when needed. Promote customer satisfaction through implementing strategies for resident retention. Communicate business opportunities with team to deliver maximized results. Demonstrate strong leadership skills through coaching and mentoring employees.

Bank of America

Executive Office Manager, East Bay Region (September 2014 - May 2016)

Responsible for supporting the Regional Operations Manager across the service area; Developed, supported and focused on the banking centers. Also responsible for operational excellence procedures, customer service expectations, sales goals and all servicing efforts. Assist in training new sales associates. Execute and communicate store product knowledge, services and coaching opportunities. Deliver and exceeded expectations during supervised segments.

Bank of the West

Administrative Assistant & Office Manager, San Ramon, CA (April 2011 - September 2014)

Responsible for supporting the Executive VP Operations Manager across the service area; administrative, support and focused on all servicing objectives and efforts. Manage, coordinate and schedule all meetings, appointments and travel arrangements. Manage supply inventory and orders and other routine housekeeping items to maintain the department efficiency. Assist in special projects, complex service requests, inquiries via Outlook as requested.

Select Staff Services (Contracted for Bank of the West)

Contractor, Walnut Creek, CA (October 2010 – April 2011)

Placed on 3 separate assignments for our client- Bank of the West in their Collection, Risk Insurance and Consumer Product Servicing Departments. Assignments were specifically related to administrative, operations and servicing. Lead by example and model behavior that reflects the company’s core values. Appropriately manage all projects and assignments in a timely manner and took ownership for my part in the team’s dynamic. Assist in building a strong recommended referral for the agency.

Skyline High School

High School Diploma, Oakland, CA

Performing Arts Academy member, T.A. and P.A. Director’s Assistant

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