Derrick Eric Scholz

480-***-**** ac771g@r.postjobfree.com

Objective Experienced, results-oriented professional with exceptional abilities in

internal and customer relations seeking to obtain a position where skills, experience and knowledge will be developed for future leadership within a professional company.

Skills Resourceful and efficient problem solver who is motivated to exceed position requirements. Skills include:

Skills in Citrix, Finance Management Information System, Oracle JD Edwards, Microsoft Office, Word, Excel, Outlook, Skype

Requesting for price quotes, soliciting for bids, vendor research, and preparing bid specifications

Excellent in gaining knowledge of sources of supply, market and price trends for a variety of materials, supplies and equipment

Monitored and facilitated training for agencies on procurement policies and procedures

Secure product samples, photos, and descriptions for departments

Developing outstanding customer relations and customer service

Accurate and timely generation of cases and orders

Train new employees and explain protocols clearly and efficiently

Supported customers with online billing and account issues

Excellent customer service skills and personable demeanor

Capable of performing work independently, efficiently, quickly and who consistently exceeds performance standards

Report and documentation of all purchase orders and contracts

Ensured program compliance with applicable policies and procedures

Preparing Requests for Direct Payment

Selected and notified customer or vendor of bid award or payment

Monitoring vendor and customer compliance with contracts

Skill in utilizing public relations techniques when responding to requests and inquiries

Excellent skill in establishing and maintaining effective working relationships

Excellent knowledge of utilizing vendor source listings

Executing payments in a timely manner

Excellent knowledge of computer hardware, software and peripherals

Work ethic and focus necessary to work in a busy office setting

Amend, cancel or close purchase orders

Experience Processor I January 2017 to December 2018

Nationwide Insurance

Issued Excess, Property, and Casualty policies

Compiled past and present policies for agents, claims and legal departments

Sent completed inspection reports to agents

Processed and mailed legal notices such as insurance cancellations, non-

renewal, and conditional renewals to insured.

Processed endorsements for policies

Support Analyst June 2014 to October 2015

Education Management Corporation

Provided Tier One technical support to students, staff, and faculty of Argosy University, South University, Brown Mackie College, and the Art Institutes.

Researched issues on various computer systems and databases to resolve customer issues and inquiries

Received "outstanding" ratings on performance reviews each year, with top marks in teamwork, customer service, communication skills and technical problem-solving

Support Analyst November 2013 to June 2014

Tech One IT

Provided tier one technical support as a contractor to Education Management Corporation.

Displayed courtesy and strong interpersonal skills with all customer interactions

Assisted in software installations

Diagnose, troubleshoot and resolve a range of software, hardware and connectivity issues. Excel in asking probing questions and researching, analyzing and rectifying problems

Enter all data into computer system for future reference

Buyer April 2010 to June 2012

Navajo Nation Purchasing Department, Window Rock, Arizona

Purchased mass products and services in accordance with established Navajo

Nation Policies and Procedures

Trained Navajo Nation programs on Navajo Nation procurement policies and

Procedures Knowledge of Navajo Nation Procurement processes and procedures

Skills in FMIS Oracle JD Edwards EnterpriseOne

Worked with federal and Navajo tribal funds

Assisted vendors on enlistments onto Navajo Vendor Source Lists

Ensured vendors meet all specifications and requirements

Office Assistant July 2009 to April 2010 Navajo Nation Purchasing Department, Window Rock, Arizona

Set up and maintained filing systems

Organized and coordinated meetings, conferences and travel arrangements

Arranged and confirmed appointments

Organized internal and external events

Liaison with internal and external contacts

Handled and distributed incoming mail, requisitions, and contracts

Photocopying and printing various documents

Handled phone and email enquiries

Corporal August 2004 to February 2011 United States Marine Corps

As a Marine Non-Commissions Officer, led Marines with judgment, dependability, initiative, decisiveness, tact, integrity, enthusiasm, bearing, unselfishness, courage, knowledge, loyalty and endurance

Army and Marine Bulk Fuel Course 821-1391

Helicopter and tactical vehicle fuel

Joint Service Achievement Medal

Iraq Campaign Medal

Global War on Terrorism Service Medal

National Defense Service Medal

Armed Forces Reserve Medal

Selected Marine Corps Reserve Medal

Sea Service Deployment Ribbon

3 Letters of Appreciation

Enlisted Professional Military Education Corporals Course

Operational Risk Management

Public Speaking

Mentor and counsel subordinate Marines

Joint Operations

Fire Team Leader

Squad Leader

Acting Platoon Sergeant

Education Training to You INC, Phoenix Arizona

2014 Completed Project Management Training

Dine College, Tsaile, Arizona

2003-2005 Completed 84 towards Associate’s Degree in Liberal Arts

Ganado High School, Ganado, Arizona

Graduated 2002

References References are available on request.

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