Technical Software

Byron L. Windsor

Phone: 321-***-**** Email: *************@*****.***

Address: **** ****** **** ****, ***. 103, Tampa, FL 33610

Technical Artist (3D Generalist)

Summary of Qualifications

Highly accomplished and results-driven technical support professional with 8+ years of experience in various facets of systems administration, computer networks, installations, troubleshooting, and repair operations. Adept at collaborating with all levels of personnel and management to achieve business and technical solutions while demonstrating diverse knowledge of electronics and test equipment. Currently seeking a technical artist/3d generalist position by demonstrating the following key strengths:

IT/Technical Support

Project Management

System Installation/Repair

Problem Analysis/Diagnosis

Process Improvement

3D Design/Teaching

Troubleshooting/Repair

Information/Facility Security

Server Setup/Configuration

Information Technology

Team Collaboration/Leadership

Customer Relations/Support

Issue Tracking/Resolution

Hardware Maintenance

Software Upgrades

Core Competencies

Exceptional problem solving, communication, organizational, and time management skills.

Responsible for setting up, installing new software upgrades and maintaining associated hardware/equipment.

Full lifecycle experience in scoping, designing, developing, deploying, and supporting enterprise-scale business applications and business intelligence software.

In-depth knowledge of many web applications, database platforms, and several operating systems.

Unique competency in translating business issues into technical solutions including technical leadership and coordination, and ensuring customer needs are met.

Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while initiating efficient customer support initiatives.

Professional Experience

Abyss Logic, Inc. Owner, Entertainment Company. Jan 2008-Present

Tesinc Telecommunications Company. Feb 2018 - Present

Hillsborough County Schools Tech support. Nov 2015 -Jan 2016

Converges Technical help desk. Feb 2016 – Dec 2016

Museum of Science and Industry 3D Software Summer Camp Teacher. May 2014 – Aug. 2014

Community Education Partners Teacher Aide. Jan. 2007 – Jun. 2008

International Academy of Design & Technology Team Lead Jan 2013 - Mar 2013

U.S. Army Honorable Discharge April 2002 - April 2006

Education & Development

IDAT/Stafford Brown, B.A. in Fine Arts, Game Production (Feb. 2014)

Technical Proficiency

Windows OS, MS Office (Word, Excel, PowerPoint)

Flash, Photoshop, Aftereffects, Illustrator, Premier

Autodesk Maya, Zbrush, PlayStation Mobile Studio,

Unreal Engine 4/UDK, C++, C#, Python, Action Script3,

PHP, Substance Painter, Substance Designer, GIS

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