Executive Chef Customer Service

William A. Serra

************@*******.***

home 908-***-****

cell 908-***-****

Linden N.J.

OBJECTIVE

Highly motivated results driven Executive Chef seeks position within stable, career oriented company to leverage over 20 years of strong managerial experience, quality assurance, strong leadership, strict adherence to sanitation standards with a special strength in food, labor and indirect financial control.

PROFESSIONAL EXPERIENCE

DEC 2015- APRIL 2018 Unidine Long term care facility

Executive Chef

Supervising staff of 20 employees

Purchasing food and controlling inventory

Follow and execute company designed menu

Implemented puree program

Plan and execute many different catering events including different themes

SEPT 2014 – DEC 2015 Culinart Dining Services PF Labs Totowa, NJ

Chef Manager

Developed Menus

Purchasing

Food Production

Cash handling

OCT 2003- SEPT 2014 Aramark Services PSE&G Training Center Edison, NJ

Executive Chef

Developed cycle menus for newly designed kitchen trained staff

Maintained safe workplace

Stayed under budget while increasing sales annually

Responsible for daily purchasing

Kept a consistent inventory

JULY 1987 – SEPT 2003 Wood Dining Services Allentown, PA

2002 – 2003 Merck Whitehouse

Production Chef

Purchasing Manager

Floating Chef

2000 – 2001 Cendant Parsippany, NJ

Executive Chef

Opened major account with population of 1100 people generating over 1 million dollars in sales

Annually. Supervised staff of 13+ employees

Responsible for all purchasing

Created all menus and daily specials

1999 – 2000 Lucent technologies Liberty Corner, NJ

Executive Chef

Managed account with population of 1200 people

Developed 6 week cycle menus and daily specials

Supervised staff of 14 employees

Compliant with all health and sanitation codes

Followed food production systems

Generated 100% score on Lucent Technologies Customer service in September 1999

Conducted monthly safety in services for all employees

1993 – 1999 Lucent Technologies Basking Ridge, NJ

Executive Chef

Overall supervision of kitchen staff corporate catering and 2 satellite units for 2000 people generating over 1.5 million dollars in sales

Responsible for primary menu planning and purchasing

Trained and motivated kitchen staff

Kept food cost within budget

Scored highest customer satisfaction score of all Lucent Technologies sites in New Jersey

Able to develope Sous Chef into Executive Chef position

1987 – 1993 AT&T Communications Bridgewater, NJ

Sous Chef

Principal assistance to Executive chef

Responsible for assisting in daily food production

Development of Heartland Signature Concept

Worked all stations

PT work

2000-2001 Westwood Catering Garwood N.J.

2005-2006 Westwood Catering Garwood N.J.

2013-2014 Line Chef Central Blue Clark N.J.

2014-2016 Galloping Hill Golf Club Kenilworth N.J.

EDUCATION

Linden High School, High School Diploma

National Restaurant Associations Food handling Certificate, 1996

Executive Certified Food Service Sanitation Certificate, June 1998

Constructive Discipline Performance Certificate, May 2000

ServSafe Certification, June 2007, 2112 May 2017

AWARDS

1Leadership award for Excellence, Wood Dining Services, July 1992

2Outstanding “Defined” Business Dining Unit, Wood Dining Services, May 2000

3Pineapple Pin Award 1991

4 Servsafe certified

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