Customer Service Data Entry

***** **** **. ****** **** Lancaster, Huezo CA ***36

661-***-**** ***********@*****.***

EDUCATION

California State University Channel Islands

Bachelor of Science in Health Science May 2018

EXPERIENCE

Dignity Health, St. Josephs Hostpital and Medical Center Intern December 2017

Created excel data worksheets to improve transportation methods for patients Collaborated with a team to develop data entry methods Accommodated directors with database updates and programming issues Assisted with creating community health organization flyers, models, administration projects, and patient rounds

St. Francis BBQ

Server December 2014 - December 2017

Assisted with inventory checklists

Assisted with interviews and hiring for new staff members Trained new staff members on cash register systems (POS) Attended to customers for food and drink orders

Woodranch Bar and Grill

Server February 2018 - Present

Utilized customer service skills to provide excellent service Handled guest complaints to the guests satisfaction Skillfully anticipated and adressed guest’s needs

Effectively worked together with team members

SKILLS

Proficient in Microsoft Word, Excel, SPSS. Working in the service industry has taught me excellent customer service and time management skills. It has given me the ability to communicate to a guest in a professional and accomodating way. I will be able to apply these skills to not only pa- tients but to collegues as well. Additionally, my Bachelor’s degree in Health Science represents my ability to research and record scientific data.

COMMUNITY INVOLVEMENT

Ride on Theapeautic Horseman August 2016 - December 2016 Alzheimer’s Associatoin January 2017 - August 2017 Health Science Club August 2016 - May 2018

Biology Club August 2017 - May 2018

REFERENCES

Brian Gonzales: General Manager of Woodranch 661-***-**** Mel Johnson: Owner of St. Francis 805-***-****

Carol Mack: Internship Director, Professor in Health Science 805-***-****

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