KATIA JOHNSON

**** ******** **, *****, ** ***** 703-***-****

ac76rh@r.postjobfree.com

US Citizen, Tri-Lingual (English/Spanish/Portuguese)

Personable, energetic, reliable and result oriental associate with several years of diverse business processes experience in sales, customer service, supervisory and project management experiences seeking an opportunity to apply my skills as Business Analyst.

EXPERIENCE

JAN 2012 – PRESENT (PART-TIME)

ASSISTANCE PROJECT MANAGER, ECEL Construction

Assist project manager processes construction projects to satisfy customer's material, schedule, and our internal financial requirements.

12/13/2016 – PRESENT

SALES ASSOCIATE, MetroPCS

Be knowledgeable with MetroPCS’s products, promotions and plans. Listen and gather customer’s requirements and be able to provide expert advice on cellular devices and data plans that meets their budget.

APRIL 2007 – FEBRUARY 2014

SALES ASSOCIATE, New York and Company

Skilled in a range of retail operations (stocking, merchandising, inventory management, customer transaction and check-out process. Ability to prioritize tasks in a high-volume environment. Setup and display merchandize to maximize customer appeal and logical flow that help maximize sales. Offered product expertise and assist them when needed.

OCTOBER 2012 – OCTOBER 2013

SALES ASSOCIATE, DSW Shoes

Be knowledgeable with DSW Shoes’ products and promotions. Listen and gather customer’s requirements and help them select the best shoes that meets their needs. Manage and stock store inventories.

MARCH 2010 – SEPTEMBER 2012

STORE SUPERVISOR, America!

Meet or exceed established store sales and daily performance goals. Manage inventory and assist in executing floor changes, sales and promotional events. Reconcile daily cash receipt and make bank deposits. Assist in the training store staff on selling practices, deliver authentic customer service and meet sales goals.

OCTOBER 2008 – FEBRUARY 2010

SALES ASSOCIATE, JC Penny

Maintained showroom and area organized merchandise placement for easy of shopping and maximize sales revenue. Handle all purchase transaction plus help market and process line of credit application for customers.

EDUCATION

SEPTEMBER 2006

BACHELOR OF ART IN BUSINESS ADMINISTRATION

UNIVERSITY OF BRASILIA

KNOWLEDGE, SKILLS AND ABILITIES:

Proficient in Microsoft Products, like Excel, Word, and Outlook

Good functional and working knowledge of computers and cellular mobile technology

Self-motivated and proactive

Winning can-do attitude

Ability to multi-task