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Customer Service Manager

United States
January 12, 2019

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Christopher J Angel **** Sunglow Drive Redding, CA 96001 Phone: 530-***-**** Email:


My primary objective is to gain a position with a company that is team and goal oriented and whose core values and community match both my morals and vision. My secondary objective is that after demonstrating my capabilities, my hours and responsibilities / duties will increase and lead to either a career or long term employment.

Ability Summary

Excellent customer service Attention to detail Positive professional attitude Friendly and approachable Enjoy working with others Can work in fast paced environments Safety is priority Can keep an agenda

Employment History

Facilities Team Member

08/2017- Currently Employed, Neighborhood Church of Redding 777 Loma Vista Drive Redding, CA

My duties include but are not limited to: vacuuming, mopping, dusting, window cleaning, bathroom cleaning, office cleaning, trash removal, set up for events, tear down after events, organize volunteers, situational management and conflict resolution, prepare the church to be service ready, assist pastors in anything they need. PHONE 530-***-****


04/2017 - Currently Employed, Madaynes Eatery and Espresso 1970 Eureka Way Redding, CA

My duties include but are not limited to: washing and cutting vegetables and meat, preparing all specialty sauces, prepping proper amount of portions for the next business day, wash and put away all dishes, operate flat top grill, dress and prepare outgoing entres, janitorial duties. PHONE 530-***-****

Produce Clerk

04/2017 - 08/2017 Food Maxx 1330 Churn Creek Redding, CA

My duties included but were not limited to: Greeting customers as they entered, stocking fruit and vegetables on to the sales room floor, constructing displays, culling fruit and vegetables, marking down product, assisting and recommending products to customers, receiving orders and stocking them in the back, conflict resolution. PHONE 530-***-****


01/2016 - 12/2016 The Sun Valley Group 3160 Upper Bay Road, Arcata, CA

My duties included but were not limited to: General Labor, digging drainage ditches, repairing and replacing fences, trash and debris pick up and removal, peeling tulip bulbs, planting tulip bulbs in the field and on an assembly line, preparing and packaging bouquets of flowers on assembly line, picking and crop tending, preparing solution for flowers to go into, assisting in box making and warehouse organization, crate removal and dumping. PHONE: 800-***-****


10/2014 - 01/2015 Carlton Christmas Trees 37764 State Highway 299 E, Burney, CA

My duties included but were not limited to: Operating chain saw, bumping knots on trees; tying down cargo on to freighter using straps and chains; setting chokers on trees, and de- limbing trees in a man cage; assisting in loading and unloading of cargo on to freighter and trailers; driving cargo from landing to yard, and performing pilot services. I also went with a small crew to Las Vegas to retrieve merchandise from major casino clients such as: Caesars Palace, and The Aria Casino / Resort. PHONE: 530-***-****


08/2013 - 10/2013 Mc Donalds 37443 Enterprise Drive, Burney, CA

My duties included but were not limited to: Cleaning parking lots by removing debris, emptying trash and scrubbing sidewalk / drive - thru to remove any and all spills or oil stains; washing both inside and outside of windows with solution, scrub and squeegee; sweeping, mopping and scrubbing bathroom toilets, sinks and walls, washing bathroom mirror and replenishing toiletries; cleaning front and back of restaurants by using a scrub broom with solution to remove spills / stains and then using a shop- vac to vacuum up the solution; cleaning all floor drains and removing any clogs and stains with hands and scrub brush; Checking fry oil and operating oil filtration system to clean oil that was deemed "OK" to cook with; draining all oil and cleaning the fryer with solution and scrub brush then hauling oil to designated oil receptacle; assist in receiving by unloading delivery truck and placing merchandise in designated areas; sweep and mop freezer; check all dates of perishable items and replenish and pull to front as needed. PHONE: 530-***-****


08/2011 - 03/2012 Express Employment Pro 3001 Bechelli Ln, Redding, CA

My duties included but were not limited to: Assisting Gable Demolition by removing all flooring down to the sub floor and by removing all drywall, insulation and framework and sorting the waste in piles according to material; replacing and repairing drywall damaged by water; commercial litter and waste removal; also was contracted as a secret shopper to drive from Chico to Mt. Shasta Ca with a printed itinerary that allowed me to enter designated businesses with the intention to attempt to purchase alcohol and tobacco without any identification, and to give a pass or fail card to the individual servicing me on based on if I was carded or not. PHONE: 530-***-****


01/2011 - 05/2011 Burrito Bandito West 3365 Placer St, Redding, CA

My duties included but were not limited to: Greeting each and every client with a positive / friendly attitude and a welcoming smile; engaging clients respectfully and with eye contact so that I could properly receive and remember their order; working in a fast paced confined environment (serving line) while exhibiting exceptional customer service and uncanny attention to detail; in charge of replenishing toiletries and sweeping / mopping restroom, scrubbing toilet, cleaning mirror, and litter removal; assisted in proper decontamination of dishes and eating utensils; deep cleaning of entire restaurants including the patio area and receiving area; litter removal of entire restaurants and scrubbing and washing of windows; aided in food preparation. PHONE: 530-***-****

Collection Agent

03/2009 - 12/2009 First Source Advantage LLC 205 Bryant Woods South, Buffalo, NY

My duties included but were not limited to: attempt by all civilized means necessary to collect on any and all outstanding and delinquent debts for Fortune 500 companies such as Target and Barclay's Bank; researching a national database in order to search out and locate current client contact information such as address and phone numbers by using records of previous addresses, known associates, family members, and employment / credit history; exercise integrity by handling sensitive clientèle identification information to assign a point value to accounts based on their credit score/ history and rate their probability to pay; negotiate settlement terms and conditions for monetary compensation for all outstanding and delinquent accounts placed under my direct supervision and care by either a one time, monthly or bi-weekly allotment. PHONE: (716) 564 - 4400

Education and Training

Currently enrolled at the Shasta Builders Exchange. Just completed Electrical 1A

Completion Date Issuing Institution Location Degree Received Course of Study

01/2004 Burney High School Burney, CA High School Diploma College Prep

Occupational Licenses & Certificates

NCCER Electrical Trainee

Certification Title Issuing Organization Completion Date

Aviation Electronics USN 12/01/2007

Honors & Activities

Member of Courtside Ministries

Serve as usher at Neighborhood Church

Head Coach for Neighborhood Kids Sports Camp

Facilities Volunteer at Neighborhood Church Volunteer at the 30th annual One SAFE Place crab feed at the Shasta District Fairgrounds

Graduated Aviation Electronics "A" School from NAS Pensacola in Pensacola, Fl 2007

Detailed References

Matthew Drake, Assistant Facilities Director

Neighborhood Church Redding, CA 96002 530-***-**** Ext. 742

Supervisor reference known for 1 year(s).

David Bottum, Facilities Director

Neighborhood Church Redding, CA 96002 530-***-****

Supervisor / Personal reference known for 1 year -

Tim Hawkins, Worship Pastor

Neighborhood Church Redding, CA 96002 (405) 290- 8925

Personal reference known for 1 year -

Ahab Alhindi, Entrepreneur

Owner of Madaynes Eatery and Espresso Redding, CA 96001 (530) 945- 5533

Personal reference known for 1 year -

Preston Allen Coy, Manager

Madaynes Eatery and Espresso Redding CA 96001 (530) 410- 7141

Personal reference known for 1 year -

Nick Wyzkiewicz, Assistant Manager

Madaynes Eatery and Espresso Redding CA 96001 724-***-****

Personal reference known for 1 year -

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