SKILLS
Passionate, Motivated, Proven Leadership Skills, Strong Communication skills, Organized, Time Management, Risk Mgmt and Fire, Life, Safety skills, positive energy. Highest Level of Customer Service. I will delegate prioritizing based on required deadlines. I thrive working in a fast paced, team environment and welcome challenges that allow me to find solutions
EXPERIENCE
Davis Partners June 2017 to May 2018
Property Manager – Commercial Industrial and Office
● Operations of approx. 1 million square feet of Office and Industrial product throughout the Inland Empire
(Institutional, Private Equity, Pension Fund and Private ownerships)
● On boarded and supervised the operation and maintenance of newly acquired commercial real estate joint venture portfolio with the Teachers Pension Fund in San Bernardino and Riverside Counties consisting of office, retail, industrial and flex product from acquisition
● Prepared annual operating and capital budgets
● Performed lease negotiations for new and expiring tenants
● Performed construction management of tenant improvements
● Reviewed, verified, and approved all project expenses, and processed all invoices related thereto
● Negotiated cost effective service contracts
● Reviewed cash flow statements for accuracy and explain variances in income and expenses
● Collection of receivables, monitoring customer payments to rapidly identify potential problems and take appropriate steps to minimize financial injury
● Provided tenants/vendors with assistance relative to building and operational issues
● Regularly performed project inspections to ensure maintenance and safety remains at an optimum level
● Investigated and prepared accident and/or property damage claims for Risk Management and insurance providers
CIM GROUP - Montclair Plaza May 2015 to June 2017
Assistant General Manager – Commercial Retail Facilities & Operations
● Facilitate general day-to-day operations to include ongoing major development/transition of the 1.35 million square foot Regional Commercial Retail Mall known as Montclair Place
● Supervised Engineering staff of 4, Security staff of approximately 10, and a Janitorial staff of approximately 20
● Annual operating, capital budgets and quarterly re-forecasts reporting
● Monthly financial statements and report to senior management on the status of the property, leasing activity occupancy rates, lease expirations, projections and other matters
● Balance the required operating standards of the asset with the ability for strong financial cost control and revenue enhancement in order to meet owner NOI goals
● Various ownership reports to include reviewed cash flow statements for accuracy and explain variances in income and expenses
● Develop and maintain relationship with both tenants and City of Montclair Officials, as well as law enforcement fire department, and public safety organizations
● Maintain rent roll stacking and space roll over charts
● Oversight of Landlord work and tenant construction to include collaboration with Tenant Construction Coordinator on TI and new store projects
● Managed all property capital project enhancements to common areas, both budgeted projects and emergency repairs
● RFP bidding process, analysis and recommendation for the Asset Manager
● Maintain vendor contracts and monitor vendors for compliance with contract documents and specifications
● Resolve all operational items related to the property while maintaining a high level of customer service
● Lease audits to ensure tenants are in full compliance with lease provisions
● Daily property/retail store inspections to ensure maintenance and safety remains at an optimum level
● Review, resolve, and respond to all property related issues in conjunction with the Property Management of establishment.
● Collaborate Director of Marketing to budget, plan and implement all mall related and tenant events
● Maintain tenant/vendor insurance records/requirements, verifying compliance with Lease/Contract standards
● Investigations and preparation of incident reports and/or property damage claims for Risk Management and insurance provider, in addition to identifying and mitigating of any future potential incidents by collaborating with the Director of Security
● A/P and researched outstanding invoices and past due balances
● Monthly staff meeting with entire mall staff and working closely with the local PD, FD and Director’s of all departments to include Security/Janitorial/Engineering to include active shooters, annual fire, life and safety inspections
● Attended weekly development meetings with director of development and GC's to mitigate negative impact on tenant and guest experience or interfere with daily operations of the mall in any way
● Receivables, monitoring customer payments to rapidly identify potential problems and take appropriate steps to minimize financial injury
● Directly interface with government officials and other stakeholders to protect and advance the best interests of the company and the asset
COMCAST/ NBC Universal June 2014 to May 2015
Area Manager – CityWalk Operations
● Managed day-to-day operations of CityWalk office space, retail stores, quick food, nightclubs, and sit down restaurants.
● Performed Energy audits and worked with the Chief Engineer to obtain the Energy Star designation and LEED Silver for the property.
● Tenant assistance relative to property and operational issues, requests and events while maintaining a high level of customer service.
● Work closely with local law enforcement and City government with regards to operations of CityWalk
● Operational support for all CityWalk departments to include: Tech, Parking, Corporate Security, Entertainment, Marketing, Legal, Risk Management, Creative
● Lease audits to ensure they are administered and tenants are in full compliance with lease provisions.
● Manage third party vendors
● Regular property inspections to ensure maintenance and safety remains at optimum levels.
● Reviewed, resolved, and responded to all property related issues in conjunction with the proper department.
● Improved the overall street presentation to include tenant venues, common areas, landscaping and garages. Page 2 of 4
● Collaborate with Corporate Security with sharp focus on preventing incidents and effectively handling those that do occur.
● Proper management of budgets within span of my control. Normandy Real Estate/Broadway Real Estate Dec 2009 to Feb 2014 Sr. Property Manager –
10 Universal City Plaza
● Managed a 787,000 sf Class A high rise office building with a daytime population of approximately 2,000 employees and visitors.
● Responsible for effective cost control and revenue enhancement in order to meet client NOI goals
● Managed and supervised an Engineering staff of 5, Security staff of 15, and a Janitorial staff of 20.
● Assist in the preparation of annual operating and capital budgets and quarterly re-forecasts. Participated in the preparation of financial statements and reported to senior management on the status of the property, leasing activity occupancy rates, lease expirations, projections and other matters.
● Preparation and recommendation of various ownership reports, reviewed cash flow statements for accuracy and explain variances in income and expenses.
● Collect receivables, monitoring customer payments to rapidly identify potential problems and take appropriate steps to minimize financial injury.
● Tenants assistance relative to building and operational issues, requests and events while maintaining a high level of customer service.
● Perform lease audits to ensure they are administered and that tenants are in full compliance with lease provisions.
● Property risk management inspections to ensure maintenance and safety remains at optimum levels.
● Reviewed, resolve and responding to all property related issues in conjunction with the Property Manager.
● First line interface with contractors (Parking, Janitorial, Security, and Landscaping). Prepared vendor contracts monitor vendors for compliance with contract documents and specifications.
● Budget, plan and implement tenant events.
● Maintain tenant/vendor insurance records verifying compliance with Lease/Contract standards.
● Investigate and prepare accident and/or property damage claims for Risk Management and insurance provider.
● Process accounts payable, prepared and coded all invoices for approval and researched outstanding invoices and past due balances.
● Maintain rent roll stacking and space roll over charts.
● Conduct annual fire, life and safety inspections and testing.
● Tenant construction projects and capital project enhancements. Equity Office Properties Jan 2006 – Dec 2009
Assistant Property Manager – 10 Universal City Plaza
● Assisted GM in tasks listed above
CarrAmerica Realty Corporation Sept 2001-Jan 2006
Assistant Property Manager
Administrative Assistant
● Assist Sr. Property Manager in the management and operations of 545,000 sf of class A high-rise, mid-rise and campus style office throughout Los Angeles
● Provide tenants/vendors with assistance relative to building and operational issues, requests and events.
● Ensure that leases are properly administered and that tenants are in full compliance with lease provisions.
● Interact and support other internal departments, to include, accounting, leasing, lease administration, and construction
● Property inspections to ensure maintenance and safety remain at optimum levels.
● Attend annual budget meetings, review and approve final budget with Property Manager
● Coordinate and attend annual financial review meetings and site tours.
● Review and analyze all pre-closing schedules for new acquisitions and oversee system setup for new entities.
● Maintain tenant/vendor insurance records verifying compliance with Lease/Contract standards Page 3 of 4
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● Investigate and prepare accident and/or property damage claims for Risk Management and insurance provider.
● Process accounts payable, prepared and coded all invoices for approval and researched outstanding invoices and past due balances.
● Maintained security card access system.
● Vendor contracts, conducted annual fire, life and safety inspections and programmed security access systems. HQ Global Workplaces Oct 1998 –Sept 2001
Administrator
● Daily operations and management of 20 executive office suites
● Responsible for preparing monthly billing, daily deposits
● Perform client account audits and reconciliations
● Interface with clients on multiple levels, including client specific phone programming, client account setup, client orientations, as well as fulfilling any operational or administrative needs.
● Interface with vendors, including the ordering services, reconciliation of invoices, and coordinating services with clients.
EDUCATION & PROFESSIONAL DESIGNATIONS
RE Salesperson License – State of California Department of Real Estate - Scheduled to take state exam for re-activation.
RPA designation; Building Systems I & II, Environmental Health and Safety, Law & Risk Management, Budgeting & Accounting, Ethics is Good Business, and Fundamentals of Real Property Administration Real Estate Investments and Finance. – Building Owners and Management Institute (BOMI) Real Estate Principles, California Real Estate Practice & Property Management - Real Estate Trainers Efficient in Microsoft Word, Excel, Powerpoint and multiple accounting softwares to include Yardi, MRI and Kardin Page 4 of 4