Customer Service Manager

Meeraa Bhambure

******.********@*****.***

Mobile : 425-***-****

To Seek a Challenging, Creative & Growth Oriented career where my Skills & Knowledge are utilized To the Fullest.

PROFESSIONAL SNAPSHOT

Total 14 + years of experience in law career includes working as law officer in financial institutions.

3 years of experience as a lawyer in the District Court with expertise in handling matters related to Land Laws, Search Reports, Document Registration, Legal Notices and Lease Deeds etc.

1 year in scheduled bank (Law officer) Responsible for matter related to legal correspondence with head office, Court appearance in Debt Recovery Tribunal, Legal Consultations with bank’s lawyers, etc.

9.5 + years working as Manager - Legal, responsible for all legal matters for zone as well as Loan Processing and Banking Operations.

Expertise in business analysis of proposals for loan processing.

Expertise in credit analysis.

Expertise in mortgage documentation.

Expertise in back office administration.

Expertise in loan recovery documentation procedures.

Expertise in data analysis from individual banking database.

Expertise in Audit compliances.

WORK EXPERIENCE

1) Saraswat Bank Ltd. Law Officer/Manager Legal Jan 2005. To Sept 2014

Saraswat Bank is an urban co-operative banking institution based in Maharashtra, India and operating as a co-operative bank since 1918. In 1988, the Bank was conferred with "Scheduled" status by Reserve Bank of India. It is Asia’s largest co-operative banking institution.

Maintenance and updating of call back registers, Drafting Filling and attending cases before Hon. Arbitration Authority, obtaining interim orders.

Drafting and pleading recovery matters before Hon Arbitration Authority

Obtaining awards and to take further action as SRO such as issue of Demand Notices, Attachment

Orders, Disposal of movables attached.

In few cases, negotiate/discuss with the defaulters who approach for repayment under OTS.

Finalizing OTS amount in consultation with Dy. GM.

Drafting of OTS notes and follow up after sanction of OTS note till closure of account.

To support branches in legal matters.

Search And Title Verification of Properties for financial assistance.

Documentation and processing of Various Loan Proposals.

Drafting and issuing notices under Securitization Act.

Taking possession of the properties under Securitization Act, and disposal of the same.

Issuing Vehicle seizure orders, Sale of seized vehicles.

Continues follow up of overdue and NPA accounts of various branches for Recovery purpose.

Preparing various NPA statements.

All assignments related to Recovery Procedure allotted from time to time.

Processing as well as sanctioning the Loan proposals under all retail Loans Schemes including the Housing Loan proposals.

Complete Documentation and other formalities for the disbursement of the said retail loans.

Title Verification of the properties to be mortgaged along with documentation for executing mortgages in banks favour.

Audit management

Data compilation

General Administration of department

2) The Sangli Bank Ltd. Law Officer May 2003-March 2004

The Sangli Bank Ltd was a Public Company incorporated on 29 October 1948. It is classified as Indian Non-Government Company. This is now amalgamated with ICICI bank, ICICI Bank Ltd. is India's largest bank by market capitalization and the second-largest in terms of total assets. My responsibilities includes.

Maintenance and updating of call back registers.

To support branches under Pune region in legal matters – 55 Branches

Search And Title Verification of Properties for financial assistance.

Maintenance of written off account’s records

Follow up of overdue and NPA accounts of various branches for Recovery purpose.

Preparing various NPA statements.

All assignments related to Recovery Procedure and Legal Dept. allotted from time to time.

Attending cases at DRT Pune as well as at Civil Court Pune, obtaining interim orders, co-ordination between bank and panelled Advocates

3) Lawyer in District court Self Employed Since March 2001 to May 2003

Independent Practice in matters related to Family Laws, Negotiable Instruments Act., DRT (Debt Recovery Tribunal), Land Laws, and appearance before competent authorities.

Search and Title Verification for the properties.

Drafting and executing various kinds of contracts, agreements along with the registration process.

Tools & Skills:

Microsoft Word

Microsoft Excel

Microsoft Power Point

Soft Skills:

Team Building

Leadership

Communication skills

Team work

Time Management

Problem Resolution

Customer Service

PERSONAL DETAILS

Date of Birth 15th November 1975

Gender Female

Nationality Indian

Qualification Bachelor of Legislative Laws (Symbiosis Law College, Pune

University in year 1999, India)

Bachelor of Social Law (ILS Law College, Pune University in year 1996, India

Postal Address 1296 Kapiolani Blvd, #802, Honululu, Hi 96814

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