Experienced Business Analyst / Scrum Master with * + years of experience. Seeking to use my people-leadership, analytical and problem-solving skills to effectively contribute to the company’s success.

PROFILE SNAPSHOT

An accomplished Scrum Master / Business Analyst / Quality Analyst Professional with exceptional written and verbal communication, people skills

Hands on experience in gathering requirements, creating business process flows and user guides

Out of the box thinker and problem solver; ability to work creatively and analytically in a problem-solving environment

Liaised between business end users and development team, to effectively refine the Sprint Backlog

Gathered and documented client requirements, business needs and project objectives, via feedback sessions and customer meetings. Created and maintained backlog and story cards in Jira

Conducted retrospective at the end of each sprint and incorporated the learnings into subsequent sprints which resulted in team’s velocity increase by 25%

Created system test and user acceptance test cases and performed end to end testing

Conducted daily stand-ups, seamlessly collaborated with 8 members to achieve daily objectives and resolved impediments.

Liaised between Business and IT during UAT phase to ensure UAT is completed on time and released moved to production successfully

AREAS OF EXPERTISE

Agile Project Management

Communications Management

Training materials preparation

Requirements gathering & analysis

System /User acceptance testing (UAT)

MS-Office, HP-ALM, SQL Server

Client Relationship Management

Knowledge of P & C & Life Insurance New Business Domain

People Leadership

Scrum Master

Infinite Solutions July 2015 – Oct 2016

Led a Scrum team of 8 members

Conducted daily sprint ceremonies effectively and helped the team resolve impediments

Conducted retrospectives and incorporated learnings in to subsequent sprints

Managed and delivered 6 projects successfully and effectively with teams working in multiple locations

Worked with business users and developed product backlog

Utilized agile scrum practices to help the team increase their velocity by 60% within the first year of agile adoption

Conducted Requirements gathering sessions with IT & Business stakeholders and captured requirements

Identified efficiencies and process improvements and made recommendations to leadership team. Recommended changes resulted in process improvements, allowed the team to complete the work with quality, resulting in 15% cost savings

Captured dependencies, worked with respective stakeholders to complete them as per sequence

Business Analyst:-

Translated business concepts, discussion points gathered from requirements sessions in to comprehensive business requirements

Created Business Process flows, wireframes, swim lanes, mapped scenarios, thus steering the team toward capturing missing requirements

Created story cards with clear acceptance criteria, mapped them to relevant test cases and test data

Demonstrated strong analytical skills, including the ability to explain what the issue/data means and recommend a course of action based upon the issue/data

Captured meeting minutes, action items, risks/issues/dependencies, follow-up with respective stakeholders to complete them on time

Analysed IT defects and improved requirements gathering sessions in subsequent phases of the project

Created Knowledge Management materials (user guides) for the benefit of the team

Quality Assurance Analyst July 2015 – Oct 2016 & Feb 2011 – July 2014

Worked with IT team, reviewed services between interfacing systems and ensured the services and the data elements captured in the services can be mapped to business processes

Created test plan, data plan, test cases in Quality Center (HP ALM)

Performed test execution and log defects in Quality Center (HP ALM)

Lead defect triage meetings which eliminated defect tossing between teams

Created User acceptance test cases for Business to perform acceptance test

Created risk management framework, templates to manage risks/issues

Delivery Consultant (Business Analyst)

NRI Services Online June 2008- Sep 2010

Worked with the founding partners and created business workflows

Created various personas, workflows for these personas to perform customer experience based testing

Collaborated with stakeholders across the organization for business and technology alignment

Created requirements specifications document and business workflows for the IT team

Created detailed test cases and workflows for testing the web based application

Played as functional consultant for the IT team

Performed UAT on behalf of the founding partners

Researched and developed content for the website

EDUCATION

Degree

Year

Institute/University

CSM

2018

CPrime Inc

MBA-Finance

2001

Madras University, India

B.Com

1999

Madras University

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