Experienced Business Analyst / Scrum Master with * + years of experience. Seeking to use my people-leadership, analytical and problem-solving skills to effectively contribute to the company’s success.
PROFILE SNAPSHOT
An accomplished Scrum Master / Business Analyst / Quality Analyst Professional with exceptional written and verbal communication, people skills
Hands on experience in gathering requirements, creating business process flows and user guides
Out of the box thinker and problem solver; ability to work creatively and analytically in a problem-solving environment
Liaised between business end users and development team, to effectively refine the Sprint Backlog
Gathered and documented client requirements, business needs and project objectives, via feedback sessions and customer meetings. Created and maintained backlog and story cards in Jira
Conducted retrospective at the end of each sprint and incorporated the learnings into subsequent sprints which resulted in team’s velocity increase by 25%
Created system test and user acceptance test cases and performed end to end testing
Conducted daily stand-ups, seamlessly collaborated with 8 members to achieve daily objectives and resolved impediments.
Liaised between Business and IT during UAT phase to ensure UAT is completed on time and released moved to production successfully
AREAS OF EXPERTISE
Agile Project Management
Communications Management
Training materials preparation
Requirements gathering & analysis
System /User acceptance testing (UAT)
MS-Office, HP-ALM, SQL Server
Client Relationship Management
Knowledge of P & C & Life Insurance New Business Domain
People Leadership
Scrum Master
Infinite Solutions July 2015 – Oct 2016
Led a Scrum team of 8 members
Conducted daily sprint ceremonies effectively and helped the team resolve impediments
Conducted retrospectives and incorporated learnings in to subsequent sprints
Managed and delivered 6 projects successfully and effectively with teams working in multiple locations
Worked with business users and developed product backlog
Utilized agile scrum practices to help the team increase their velocity by 60% within the first year of agile adoption
Conducted Requirements gathering sessions with IT & Business stakeholders and captured requirements
Identified efficiencies and process improvements and made recommendations to leadership team. Recommended changes resulted in process improvements, allowed the team to complete the work with quality, resulting in 15% cost savings
Captured dependencies, worked with respective stakeholders to complete them as per sequence
Business Analyst:-
Translated business concepts, discussion points gathered from requirements sessions in to comprehensive business requirements
Created Business Process flows, wireframes, swim lanes, mapped scenarios, thus steering the team toward capturing missing requirements
Created story cards with clear acceptance criteria, mapped them to relevant test cases and test data
Demonstrated strong analytical skills, including the ability to explain what the issue/data means and recommend a course of action based upon the issue/data
Captured meeting minutes, action items, risks/issues/dependencies, follow-up with respective stakeholders to complete them on time
Analysed IT defects and improved requirements gathering sessions in subsequent phases of the project
Created Knowledge Management materials (user guides) for the benefit of the team
Quality Assurance Analyst July 2015 – Oct 2016 & Feb 2011 – July 2014
Worked with IT team, reviewed services between interfacing systems and ensured the services and the data elements captured in the services can be mapped to business processes
Created test plan, data plan, test cases in Quality Center (HP ALM)
Performed test execution and log defects in Quality Center (HP ALM)
Lead defect triage meetings which eliminated defect tossing between teams
Created User acceptance test cases for Business to perform acceptance test
Created risk management framework, templates to manage risks/issues
Delivery Consultant (Business Analyst)
NRI Services Online June 2008- Sep 2010
Worked with the founding partners and created business workflows
Created various personas, workflows for these personas to perform customer experience based testing
Collaborated with stakeholders across the organization for business and technology alignment
Created requirements specifications document and business workflows for the IT team
Created detailed test cases and workflows for testing the web based application
Played as functional consultant for the IT team
Performed UAT on behalf of the founding partners
Researched and developed content for the website
EDUCATION
Degree
Year
Institute/University
CSM
2018
CPrime Inc
MBA-Finance
2001
Madras University, India
B.Com
1999
Madras University