Customer Service Sales

Monica Abhay koshta

Flat No.A*** Dwarka Sai wonders near louts hospital

Pimple saidghar

Email: *******@*****.***

Mobile: 916-***-**** 2.6 Year Experience

Career Objective

Seeking a position to utilize my skills and abilities in the Customer service Industry

That offers Security and Professional growth while being Resourceful, Innovative and

Flexible.

Qualification

S.S.C passed from Maharashtra state board in the year 2000.

H.S.C passed from Mumbai University in the year 2002.

Bachelors of arts (B.A) from Mumbai University in the year 2006.

Done basics of computer from Keerti computer.

Strengths

Good communication skills.

Self motivated.

Strong interpersonal skills

Positive attitude.

Work Experience

Worked as Team Leader at Trident communication for City Bank credit card for 2 year from 19 may 2006 to June 2008.

Job Profile

Handing Customer’s issues on telephone.

Handling customer Calls related to any issues e.g. City bank credit card about their documents

Also handling the team of seven people making them sell credit on phone see that they are achieving targets.

Coordinating with city bank asking for database for calling clients.

Managing the docboys for sending them on calls for getting work done.

Selling city bank credit card to customer.

Worked with Oriental sales Pvt. Ltd. As a tally caller for 6 months

Job Profile

Making calls to client and convince them to convert prepaid to postpaid connections.

Also handing customer queries for regarding bills.

Personal Details

Husband Name: Mr. Abhay Koshta

Date of Birth: 28 AUG. 1983

Marital Status: Married

Languages Known: English, Hindi, Marathi and Gujrati.

Date:

Place: Pune (Monica Koshta)

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