Office Assistant

Katelyn Craft

(A) ***** Helena Blvd Apt #* New Prague, MN 56071

( C ) 952-***-****

SKILLS

● Skilled problem solver

● Superior organization ability

● Goal-oriented

● Staff training and development

● Employee relations

● Familiar with Atlas, Microsoft Excel and Word, and Google WORK HISTORY

LifeForce Family Chiropractic - Chiropractic Assistant and Office Assistant October 8th, 2018 to December 27th, 2018

As a Office Assistant;

● Greeted patients and supplied them with their proper forms.

● Answered patient phone calls politely and redirected phone calls promptly.

● Scheduled patients for their next appointments

● Entered data efficiently into the software

● Expressed the cheerful work environment and treated all patients and employees with common courtesy

As a CA;

● Wrote down detailed notes on how the doctor adjusts the patient

● Greeted patients with a smile as they walk into the room and directed them to their corresponding tables

● Reminded patients of their upcoming appointments and events that the office has going on

Denny’s 5th Avenue Bakery, Bloomington, MN - Retail Sales Associate June 2017 - July 2018

● Greeted customers in a timely fashion while quickly determining their needs.

● Recommended merchandise to customers based on their needs and preferences.

● Handled all customer relations issues in a gracious manner and in accordance with company policies.

● Used time efficiently when not serving customers to get the job done

● Trained new sales associates when they became a new member.

● Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.

● Built relationships with customers to increase likelihood of repeat business. Green Mill, Bloomington, MN - Hostess

August 2016 - March 2017

● Verified all deliveries against invoices and completed shortage and overage reports.

● Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.

● Set performance expectations and provided honest feedback.

● Assisted co-workers whenever possible.

● Set dining tables according to type of event and service standards.

● Consistently provided professional, friendly and engaging service.

● Maintained complete knowledge of restaurant menu, including daily specials. EDUCATION

John F Kennedy High School - High School Degree

September 2014 - June 2017

ACCOMPLISHMENTS

● Managed more than 10 customers during a high demanding rush in 15 minutes or less. All customers left the store fully satisfied and impressed.

● Supervised team of 6 staff members.

● Was thrown into receptionist duty without being fully trained and I was able to do my task very well

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