JILL KIRBY **** Lamar Ave Odessa to *****
************@*****.***
PROFILE SUMMARY
Qualified and tenacious professional armed with broad-based background and skills in the areas of administration and medical assistance. Highly organized and effectively manage critical projects while delivering the highest quality possible. Adept at coordinating meetings and conference calls planning itineraries and designing detailed spreadsheets. Focused on ensuring efficient office operations through effective management methods. Displays outstanding ability to plan, coordinate, and implement practices and procedures to bring significant improvements in processes towards the successful attainment of goals. Determined to implement earned skills for rapid growth and development.
HIGHLIGHT
Relationship Development
Administrative Skills
Intellectual Skills
Strategy Implementation
Communications Skills
Training and Development
Attention to Detail
Human Resources
Problem Solving
Good Time Management
Interpersonal Skills
Teamwork
EXPERTISE AND QUALIFICATIONS
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Administrative: Adeptly handle administrative matters including screening calls, managing calendars, planning meetings, making travel arrangements, composing documents and organizing offices for efficiency.
Communications: Interact professionally with all levels of staff and maintain the highest level of confidentiality; known for tact and diplomacy in handling sensitive issues.
Computers: Expert user of Microsoft Office; quickly learn and master new technology.
Monitoring: Monitoring/assessing performance of other individuals, or organizations to make improvements and take corrective action.
Multitasking: Juggle multiple tasks and responsibilities while remaining composed and meeting deadlines.
Relationship Management: Conflict resolution, motivating rapport. SELECTED EXPERIENCE
Personal Care Assistant Frances Tillery, Odessa, Texas February 2017 – Present
Delivered the highest standards of one-to-one care to meet any individuals need.
Monitored and provided written report changes in client's physical and/or mental condition.
Prioritized and managed monthly hours by maintaining a weekly schedule of services for home care.
Assisted with medication management and maintained active communication with clients and facilitated staff associates.
Assisted with vital outside home and in-home appointment. Care for client’s home while she is away 5 months a year. Branch Office Administrator Edward Jones, Euless, TX March 2012 – February 2017
Maintained calendar of financial advisers, senior executives, and checking their schedules prior to fixing client appointment.
Contacted existing corporate clients to invite them for a face-to-face meeting with the company's financial advisers to help them set financial goals for their organization.
Pro-actively connected with prospective clients to set or confirm appointments to provide information about company's financial services.
Performed daily administration duties, including overseeing client appointment schedules, and processing deposits or transactions.
Updated client data records in the database by implementing latest tools and systems to increase branch efficiency.
Followed up with over 400 clients each quarter to verify that they were satisfied with their account performance. Medical Assistant Dr. Hembree, Odessa, Texas January 2007 – January 2010
Referred problems to technologists, specialists, supervisors, managers and pathologists as needed.
Supported and assisted with diagnostic procedures, and entered information in patient records and charts.
Obtained information about clients' medical history, drug history, complaints and allergies.
Attended required training, education and meetings. Maintained a clean, healthy and safe environment.
Report significant information and changes in patient condition to nurse supervisor.
Taught patients how to properly insert and remove contact lens. EDUCATION
Medical Assisting American Commercial College of Texas, Odessa, TX 2005