CURRICULUM VITA

DETAILS

Name :Megha Dhanaji More

Mobile : 086********

Email : ac765d@r.postjobfree.com

Specialization: Diploma(Computer Technology).

CAREER OBJECTIVE

Seeking a position to utilize my skills and abilities in the Technical field that offers professional growth while being resourceful, innovative and flexible.

EDUCATIONAL QUALIFICATION

I have completed diploma in Computer Technology from Software dept. from MSBTE.

Degree

Passing Year

University

Institute

Percentage

Diploma

Computer technology

2013

Mumbai University

Terna Polytechnic, koperkhairane

59.03%

S.S.C

2010

Mumbai University

Terna Vidyalaya, koperkhairane

81.9%

SKILLS

Ambitious, hard working, target oriented and very good team player.

Proactive attitude.

Good communication, relationship-building and interpersonal skills

PROFESSIONAL EXPERICES

Organization:- D-Voise SSV BROADBAND PVT. LTD

Duration:- 7th September 2014 to 18th Aug 2015

Designation :- Technical Helpdesk

Role-

1.Handling Call to customer and resolve broadband related issue.

2.Resolve the payment issue though mail, call.

3.Call to customer give the confirmation for internet speed, Data.

Organization:- Wipro Infotech

Client:- Axis Bank

Duration:- 15 September 2015 to Till Date

Designation :- MIS Executive

Role-

1.Maintain the Daily, Weekly, Monthly Report.

2.Maintain the resource data and mapping to Reporting Manager.

3.Maintain the Hunting line Data.

4.Making presentations for reviewing on daily and monthly basis(SLA Report).

5.Create the shift schedule for employee.

6.Coordinate with various Service Provider and collect the data every Month.

7.Assign the alerts to particular service providers.

8.As per customer requirement provide the various aspects like graph, dashboard, pivot table etc.

9.co coordinating with other departments for the data to analyze and present the same for the improvement

10.Making the Circle wise report to monthly basis and share the same to Circle head.

OTHER QUALIFICATION

Typing:- English Typing (Speed-30WPM)

LANGUAGES KNOWN

Language Known: English, Hindi, Marathi.

HOBBIES & INTERESTS

Listening to music, Reading Books, watching TV

DETAILS

Name : Megha Dhanaji More

Address : ss1, room no:-710,sec.:-4, Koperkhairane, Navi Mumbai

DOB :31 May 1994

Nationality : Indian

Marital Status: Single

I hereby declare that the above information produced by me is true to the best of my knowledge.

Megha D. More

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