Cynthia Norman

***** ****** ********** **** #******, Temecula, CA 92589 Phone: 619-***-**** Email: ac75vu@r.postjobfree.com Executive Administrative Assistant III/Data Entry/Manager/Supervisor Administrative support, several years of professional experience with the ability to multi-task effectively and efficiently working in a fast-paced environment demanding strong organizational, technical, and interpersonal skills. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects. Highly trustworthy, ethical, discreet, and experienced in managing special projects at the senior management level. Served as primary point of contact and liaison between management, departments/offices/medical centers and other outside agencies. Excellent written and oral communication skills, problem resolution abilities, and a high level of confidentiality. Can master/input any new computer application(s)/software efficiently. Also eagerly interested in new career opportunities and experiences. Professional Experience

University of California Irvine, Irvine, CA Department of Chemistry (1985-2011) Administrative Assistant III-Curriculum Coordinator/Data Entry and Faculty Assistant, Student Supervisor

• Broad range of clerical duties to include answering telephones, taking and routing messages, greeting and assisting visitors.

• Prepared and archived correspondence merged mailings and set up/scheduled meetings/travel for faculty and lecturers.

• Maintained/archived and created budget records (travel receipts etc.), files and forms.

• Prepared drafts and routine advanced correspondence including letters, memoranda, and reports within proscribed deadlines.

• Designed and updated website regarding chemistry information each quarter.

• Revised reports within proscribed deadlines.

• Detail oriented and skillfully proofed/edited technical scientific data (chemical equations, math symbols and terminology); biology, physics, and chemistry, in research papers, reports, exams and correspondence using technical computer skills.

• Prepared budget pages and expense reports for contract research proposals.

• Utilized various types of office equipment to include intercommunications system, computer, fax and copier. Faxed or emailed reports that support campus scheduling calendars for academic planning.

• Collaborated with Administrative Analyst to resolve problems and suggested program improvements.

• Ordered, stocked, maintained office equipment and supplies using invoices and purchase orders. Also purchase textbooks and lab supplies from vendors. Inventoried, distributed mail, textbooks and lab supplies for all teaching Faculty (Drs.), Lecturers and TA’s for departments.

• Created and maintained informational lists (microsoft excel data entry spreadsheets) that contained gathered pertinent information for hundreds of Graduate Teaching Assistants (TAs) each quarter.

• Data entry input of all Drs./TA course assignments into the campus on-line Electronic Schedule of classes (ESOC), which is utilized for other campus units such as for Office of Institutional Research (OIR), Web Rosters, Faculty, Lecturers. TA evaluations and scheduled appointments.

• Liaison for OIR and ESOC Registrars office, coordinated and prepared spreadsheets.

• Prepared hiring procedural forms for undergraduate, postdocs and Professors (Drs.). Responsible for the preparation of confidential materials for academic personnel dossiers (bibliography, curriculum vitae, addendum to biography, etc.).

• Worked on Faculty, Postdoctoral/Graduate recruitment projects (put together hiring packets and on-line application processes.

• Faxed or emailed reports that support campus academic planning, strategic decision-making, enrollment management, and program assessment. OIR collects, analyzes, and interprets a wide variety of data about UC Irvine and its external environment for the purposes of assessing institutional outcomes, measuring institutional performance against strategic planning goals, comparative analysis with peer institutions, and reporting to campus constituencies and external agencies.

• Designed website regarding chemistry information each quarter.

• Detail oriented and skillfully proofed/edited technical scientific data (chemical equations, math symbols and terminology); biology, physics, and chemistry, in research papers, reports, exams and correspondence using technical computer skills.

• Prepared budget pages and expense reports for contract research proposals.

• Served as a liaison with administrative units (contracts and grants) and Department offices.

• Provided research and instructional support for faculty (Drs.) and/or lecturers in the Department of Chemistry.

• Prepared manuscripts, proposals, course materials for classes (syllabus, quizzes, midterms and finals), journal articles, reviews, surveys and questionnaires on research results.

• Prepared and transcribed scientific grant research proposals for major scientific research organizations such as: National Institutes of Health, National Science Foundation, Rockwell and several other scientific organizations. Resulting in

$100,000+ revenues for the Chemistry Department, depending on the grant approved. UC Irvine Coalition of University Employees, Manager/Supervisor, President and Negotiator (2000-2011)

• Human Resources contract writing, regarding benefits, employee relations, arbitration negotiations, grievance policies and procedures according to labor laws pertaining to university (campus, hospital and lab) employees. Take minutes for negotiations, arbitrations & Board meetings.

• Leased a new office as a consulting liaison between Human Resources and employees.

• Worked closely with labor law attorneys. Conducted employee relations investigations.

• Recruited (job postings), interviewed, hired and trained staff (orientation, implementation and development activities) for retention.

• Trained staff to understand HR, employee campus and hospital benefits, compensations and contracts/policies.

• Designed and presented Power Point presentations to supervise staff.

• Supervised staff catering and conference room schedulings.

• Monitored, directed and trained staff to prepare sap excel data spreadsheets of all employees, paid bills, maintained budget expenses and other computer programs.

• Prepared monthly/quarterly expense reports using quickbooks and/or other computer software.

• Elected Statewide Executive Eboard Member.

Charles Drew Medical School, Carson, California Intern in Medical Technology) (1984-1985)

• Worked and trained in hospital Labs: Prepared, labeled and cultured specimens in Urology, Biochemistry, Blood Bank, Immunology, Microbiology, Parasitology, Histology labs.

• Worked closely with nurses and doctors.

• Interned Clinical Chemistry, Analytical Procedures, Automation and Instrumentation skills acquired with: Spectrophotometers, Gel Filtration, Chromatographer (Gas), Immunochemistry System (ICS), Automated Clinical Chemistry System (ASTRA-8), Immunoassay Technique (EMIT), Therapeutic Drug Monitoring (TDM CP-5000), SMA-II, Automated Clinical Analyzer (ACA), Colorimeter, Flourometer, Osmometer, Potentiometer, Electrophoresis, Coag-a-mate, ELT-8, Automated Bacterial Detection System (BACTEC), Electrolytes, PH, and Blood Gas Analyzers. Skills

Proficient (26+ years) in a variety of technical and basic MAC and/or PC application programs (MacEquation, ChemDraw, Microsoftword, INTUIT Quickbooks, Quicken, Excel (Functions: Vlookup, Pivot Tables, IF, Macros and more), Power Point, Eudora, Outlook, Adobe, Access, Data Entry programs, website design and many more). Proposal writings. Education and Training

University of California, Irvine, Irvine, CA

Bachelor of Science (B.S.)

Major: Biological Sciences

Several years of studies in Organic and Inorganic Chemistry courses and labs, Physics, Calculus, Statistics, Biochemistry, Molecular Biology and Immunology, etc. Charles Drew Medical School, Carson, California

Medical Technology Intern: Medical Technology Certificate, American Society of Clinical Pathologist (ASCP), Licensed Phlebotomist, Scientific Instrumentation Workshop Certificate, National Accrediting Agency for Laboratory Sciences

(NAACLS)-Registered, Internship in medical labs such as: Biochemistry, Medicinal Clinical Chemistry (Special and General), Histology, Microbiology (Serology, Mycology, and Parasitology), Hematology, Phlebotomy, Blood Bank, Urinalysis and Coagulation. Prepared specimens for each lab above and maintained quality control. University of California, Irvine, Personnel Action Form (PAF) Workshop PAF Certification.

University of California, Irvine, Supervisory Workshop Supervisory Workshop Certificate.

Human Resources Negotiation Skills and Certification Several years writing experience in negotiating medical centers and campus employee contracts. Extracurricular Activities/Hobbies:

Taught a couple classes in Immunology for inner-city, and community youths. Calvary Chapel (member of the Worship Community Choir), Swimming aerobics. Piano

REFERENCES References upon request.

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