Urmi Khan

347-***-****

ac75tj@r.postjobfree.com

QA/Manual/Automation

Objective

To find a position in a cutting edge organization that will utilize either or all of my software quality analytical and management knowledge for both automation and manual testing. For the last 6+ years in my QA career, I am proving my experience and skills to reach my organizational goals by using software/tools like Selenium, Cucumber, Jira, UFT, HP ALM, etc.

Professional Summary/Expertise

Expertise with state of art testing tools including, Selenium Web driver, HP Unified Functional Testing (UFT)/HP QTP, HP ALM/Quality Center, Serena Business Manager, Jira and Confluence.

Strong knowledge and experience applying QA best practices, techniques, and tools (both custom and off-the-shelf) in a fast-paced, iterative Software Development Life Cycle (SDLC) & Methodology.

Experienced in fast-faced environments and various methodologies – Waterfall and Agile.

Ability to identify Test Objectives and use them to design and develop manual and automated Test Cases as appropriate to validate Positive and Negative conditions.

Able to work closely with Developers to refine tests and identify, document and assist in resolution of defects before software is released.

Experience in designing Test Plans, defining Test Cases, developing and maintaining Test Scripts, Analyzing Bugs and interacting with development team members in fixing the defects.

Proficient in Functional, Regression, Smoke, Black box, Boundary, System Integration (SIT), User Acceptance (UAT), Security, Load, Stress, and Performance testing.

Proven skill in writing VB scripting, and developing automation scripts using UFT.

Experience in testing Web-based and Client-Server applications in Windows, and Mac environment.

Substantial experience in writing and executing Test cases and Test Scripts, mentoring customer's staff, working with overall team to meet project goals.

Experience in Database testing (Backend Testing) and good understanding of Relational Database Management Systems (Oracle, MySQL, SQL Server).

Ability to work with Business Analysts, Developers and other Team Members in complex testing projects and in the overall enhancement of software product quality.

A positive attitude, while maintaining the highest level of professionalism to meet the expectations of corporate culture.

Self-motivated, energetic, effective interpersonal and teamwork skills with proven abilities to work with a diverse team of individuals with different needs and objectives.

Computer & Technical Skills:

Operating System/Languages

Windows XP, Vista & Windows 7, 8,

Mac OS

Defect/Test Management

HP ALM/QC, Jira, Serena, TFS

Browser & Network Protocol

Internet Explorer, Firefox, Chrome

Safari,TCP/IP, Telnet, HTTP, FTP

Testing Tools

Selenium WebDriver,HP Unified Functional Testing (UFT), SoapUI

Programming Language

Java, VBScript, JavaScript

Testing Framework

TestNG, Cucumber/BDD, Junit

Project Framework

Hybrid, Data driven, POM/Maven

Databases/Languages

MySQL,MS Access 2000, TOAD,SQL server

IDE

Eclipse, MS Excel, MS Word, MS PowerPoint/notepad++

Version Control

GIT/ SVN

CI tools

Jenkins

Professional Experience

Sr. Software QA Engineer, SiriusXM Satellite Radio, NY January 2017 – Present

Responsibilities:

Designed, documented, and executed comprehensive Manual & Automated test suites to validate new/changed functionalities within various applications from various Project Artifacts.

Lead and developed testing approaches, Test Strategy, Test Plan, Test Cases, Test Scripts that meet system requirement and project milestone.

Performed Manual Testing by using Quality Center (QC) and Serena Business Manager to define and write requirements, test cases, design steps and logging defects.

Defined and executed QA Strategy & Plan for assigned features/functionality within product releases.

Re-evaluated the testing artifacts to adjust for new information, changing risks, shifting priorities and schedules, and communicated test results, issues and risks to team members.

Identified defects throughout Software Development Life Cycle (SDLC) by following both technical & business specs, and helped developers to reproduce & ensure defects are fixed.

Performed Functional, Regression, Smoke and User Acceptance Testing (UAT) to support project scope and quality goals.

Attended in Daily Stand Up meetings, and managed short term testing of Sprints & Test Deliverables.

Prepared, maintained, and reviewed QA Test Documentation, Metrics and Artifacts to ensure compliance with quality assurance standards and requirements.

Design and develop test cases, test scenario, updated status reports, documented test results based on logs and requirements.

Adding requirements to Requirement traceability in requirement module of HP ALM.

Raise bug in Jira.

Developed automated test scripts using Selenium and Java in Eclipse

Worked on test automation framework based on Page Object Model, TestNG and Selenium WebDriver to reduce code and better maintenance.

Use Git as code repository and Jenkins for CI tool.

Use UNIX command to verify server log file in Linux server.

Use SoupUI tool for web service testing to validate account creation, adding subscription and changing payments option etc.

Validate xml response like HTTP status code and response node.

QA Engineer, UPS, Paramus, NJ April 2014 –Nov 2016

Responsibilities:

Analyzed Business and System Requirements and interacted with users and developers.

Reviewed business manuals and requirement document (BRD) in order to summarize system-specific business rules and other operating conditions.

Wrote Test Plans from a variety of documentation including Requirements, Vision, Use-case and User Help/Tutorial documentation.

Created Test plan, Test scenarios, Test scripts and Test cases, corresponding to the test requirements in order to maximize verification coverage of system variables.

Prepared and executed Test Plan, Test Strategy, Test Cases, Test Scripts and Procedures using requirements provided by the business and other technical staff.

Performed Manual, Functional, Regression, Positive and Negative testing.

Experienced in high collaboration with software development teams to assist in the reproduction and resolution of defects by following Bug Life Cycle (BLC) using Quality Center.

Analyzed Business Requirement Specification (BRS), Software Requirement Specification (SRS) and User Requirement Document (URD).

Developed Test Plan and Test Approach artifact with resource requirements and time estimates.

Designed and developed Test Scenario/Test Cases/Test steps for various Business Services/methods covering both positive and negative testing requirements.

Added requirements to Requirement traceability in requirement module of HP ALM.

Performed Peer review of the bugs and mentored & trained the new team members. Reported the bugs and the test results in ALM.

Wrote SQL queries to perform Backend Testing.

Involve on BDD project and writing feature file based on BRD and implementing on step definition class.

Using Gherkin syntax to design feature file like Given, When, Then, Background etc.

Performed Data driven testing to validate the components displayed on the website using Selenium.

Performed black box testing, database testing, and web-based testing on several test phases. Developed components for each transaction used in the test script or scenario by using Selenium.

Working on Hybrid Automation Frameworks using Selenium.

Writing automation script using Java, WebDriver and TestNG.

Involved in using Maven build tools to manage framework dependency jar files.

Involved in using Apache POI to read data from external sources to feed locators into the test script.

Used GitHub as a source repository system to share code within the office as well as with the team in overseas.

Used Jenkins for continuous integration tool during the build process.

Used Selenium grid for cross browsing and parallel testing

Working on agile methodology and attending all different meeting.

CableVision, Bethpage, NY

Sr. QA Analyst July 2012 – Feb 2014

Responsibilities:

Designed, documented, and executed comprehensive Manual & Automated test suites to validate new/changed functionalities within various applications from various Project Artifacts.

Developed testing approaches, Test Strategy, Test Plan, Test Cases, Test Scripts that meet system requirement and project milestone.

Performed Manual Testing by using Quality Center (QC) and Serena Business Manager to define and write requirements, test cases, design steps and logging defects.

Re-evaluated the testing artifacts to adjust for new information, changing risks, shifting priorities and schedules, and communicated test results, issues and risks to team members.

Identified defects throughout Software Development Life Cycle (SDLC) by following both technical & business specs, and helped developers to reproduce & ensure defects are fixed.

Performed Functional, Regression, Black Box, Smoke and User Acceptance Testing (UAT) to support project scope and quality goals

Involve on Selenium Web Driver project where written Java as coding language, TestNG as testing framework and maven as project building tool.

Pushed code into GitHub and ran nightly basis from JENKINS.

Reported the status of test planning, defects and execution activities, including regular status updated to the project team using quality metrics.

Performed Backend Testing and validation using SQL queries on oracle by SQL Developer.

Tested and overcame challenges while testing in Scrum and Agile methodology, attended weekly/regular releases, maintained agile requirements and system specifications.

Supported Sprint activities by determining the number of test cases needed to verify the software being developed off the Sprint Backlog.

Attended in Daily Stand Up meetings, and managed short term testing of Sprints & Test Deliverables.

Prepared, maintained, and reviewed QA Test Documentation, Metrics and Artifacts to ensure compliance with quality assurance standards and requirements.

Demonstrated creativity and initiative to improve product test coverage and effectiveness by working and leading onsite and offshore team members.

Apple Bank, NY

QA Analyst April 2011 – June 2012

Responsibilities:

Analyzed Business and System Requirements and interacted with users and developers.

Reviewed business manuals and requirement document (BRD) in order to summarize system-specific business rules and other operating conditions.

Created Test plan, Test scenarios, Test scripts and Test cases, corresponding to the test requirements in order to maximize verification coverage of system variables.

Performed Manual, Functional, Regression, Positive and Negative testing.

Analyzed Business Requirement Specification (BRS), Software Requirement Specification (SRS) and User Requirement Document (URD).

Designed and developed Test Scenario/Test Cases/Test steps for various Business Services/methods covering both positive and negative testing requirements.

Mapped system requirements with Test cases, ensured traceability of Test Cases back to the Business Requirements using QC.

Executed the test cases, reported defects and provided test cases execution status for the required cycle.

Used HP Quick Test Professional (QTP) to automate function for the web application. Analyzed the functionality needs to be automated based on the manual test cases and estimated time and efforts for the required functionality.

Scheduled the script execution, published results and reported defects as required in Quality Center.

Performed Backend testing using My SQL to verify that the data are accurate in database and form server.

Extensive SQL statements executed to verify that the data on GUI are accurate database tables.

Communicated defects encountered during regression test and followed-up with developers until all issues were resolved.

EDUCATION : Bachelor of Computer Information’s System (CIS).

Baruch College, the City University of New York (CUNY)

Zicklin School of Business.

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