Executive Assistant Management

Shirley Saenz

***** ********* *****, ********** *******, TX 76227

940-***-**** cell

**************@*****.***

Skilled Executive Assistant with 30 years of experience in office management/administration, supporting multiple senior level executives. Experienced in a fast-paced environment requiring a high degree of organizational ability, strict confidentiality, excellent time management and a high level of interpersonal and communication skills. Trustworthy and ethical with a positive work attitude and a focus on details, results, and problem solving. Consistently present a high profile, professional demeanor with a "can do" attitude.

Summary of Qualifications

Strong communication, organizational and interpersonal skills

Ability to multi-task and handle diverse duties in fast-paced environment

Concentrated expertise in calendar management, travel and meeting arrangements

Experience in project management and presentation development skills

Effectively interact between internal corporate departments

Professional Experience

Bank of America - Plano, TX 2015 – September 2018

Executive Assistant to Managing Director/Head of Mortgage Product Strategy

Provide administrative and operational support for key executive.

Performs diverse, advanced and confidential administrative support. Relieve management of administrative duties while managing a number of different objectives in order to be successful together.

Manage all proxies and delegate approvals where necessary, including: Workday, Performance and Talent Management, Timekeeping, MyLearning, Outlook Email and Calendar, Sharepoint, Concur, Ariba/eRequest.

Organize and assist with business reviews, site visits, town halls, daily meetings, organization charts, distribution groups, vacation calendars, meeting minutes, WebEx, recordkeeping, communication and training.

Assist Mortgage Product Strategy Team where needed, ie travel, expenses, etc.

Adapt and manage through organizational changes at Bank of America.

Bank of America, Plano, TX 2004 – 2015

Executive Assistant to Managing Director of National Operations

Poise and discretion required for interaction with all levels of the corporation including senior, divisional and regional management throughout the United States.

Maintained a complex calendar, scheduled meetings, arranged travel and submitted expense reports.

Prepared correspondence and reports, maintained files and expedited requisitions for the purchase of furniture, equipment and supplies.

Planned off-site meetings and managed costs to a budget.

Screened calls, mail and emails.

Set-up meetings and catering.

Create/update Organization Charts.

Reed Engineering – Dallas, TX 1998 – 2004

Executive Assistant – Environmental Department

Assist a team that consisted of hydrogeologists, environmental scientists and marketing director.

Preparation of environmental, wetland and asbestos reports in presentation format.

Assistance to the Marketing Director for preparation of Reed Engineering marketing materials and newsletter.

Other duties included monthly invoicing, arrangement of business travel/itineraries and special event planning.

Coordination of Environmental Department to work closely with other lines of business both internally and externally.

Acted as backup when necessary to assistant the Engineering Department.

Liaison with the building’s property manager.

Memberships/Awards

Lead Administrator for North Texas Bank of America Corporation Community Volunteer Leadership Team – 3+ Years

President’s Volunteer Service Award from President Barack Obama – 2017

President's Volunteer Service Award from President Donald Trump - 2018

Notary Public – 25 Years

Education

Dallas Baptist University, Dallas, TX

Bachelor of Business Science, May 2001

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