ANDREA LATRICE CUSHENBERRY

**** **** **** #***

Nashville, TN 37214

m: 615-***-****

ac75t0@r.postjobfree.com

PROFESSIONAL SUMMARY

Vision-driven change agent with career-long record of operations, technical development, and inventory management success for leading organizations

Proven talent for aligning business strategy and objectives with established retail support and operations management paradigms to achieve maximum operational impacts with minimum resource expenditures. Growth-focused thought leader with expertise spanning business operations, technical development, inventory management, retail support, cross-functional team leadership, process optimization, financial operations, sales, employee training and development, technology solutions, merchandising, scheduling, and project management. Exceptionally dedicated professional with keen interpersonal, communication, and organizational skills, as well as budget management, customer service, and resource allocation expertise. PROFESSIONAL EXPERIENCE

ARAMARK CORPORATION, NASHVILLE, DEC 2007 TO MAY 2018 RETAIL TECHNOLOGY SUPPORT MANAGER

Played a key role as Area Support Manager for 16 Tennessee state wide business owners. Experienced Multi-Unit Manager

Resolved technical issues by serving as point of contact for technical assistance for TN & KY facilities within Aramark Corporation/Correctional Services.

Furnished training on corporate computer software for both small business owners and Davidson & Shelby County Tennessee Finance departments.

Oversaw weekly reconciliation of accounts receivables, payroll, and sales invoices. Achieved consistent average annual bulk sales of $750K including electronic equipment sales. Sales profits exceeding $400K

Managed Trust Fund Financial sites in order to ensure monthly reconciliation with bank statements.

Supervised hourly direct report in Memphis, TN to service Memphis Clients in technical & system support.

Aligned objectives and bridged communications with Tennessee Business Enterprises and Tennessee Division of the Blind regarding corporate, regional, and district needs for communication.

Ensured effective results for clients and vendors by identifying effective business strategies.

Bolstered strategic relationships with clients and maintained outstanding customer rapport.

Charted the successful development of financial and business planning and new business development.

Earned recognition as Campus/College Recruitment Champion for District and District Retail & Technical Support Champion. TARGET CORPORATION, NASHVILLE, NOV 2002 TO AUG 2007 SALES FLOOR EXECUTIVE (HARDLINES/SOFTLINES)

Contributed to 25-34% of total store business in softlines area by achieving retail sales of $51M per fiscal year.

Assessed 12 stores in areas of hardlines, softlines, and price accuracy as part of District Assessment Team for Nashville market.

Orchestrated and oversaw new store opening in Spring 2007.

Recruited, hired, trained, and oriented new team members while overseeing 150+ employees as part of Hardlines Store Leadership Team.

Coordinated uniforms for all Nashville stores and oversaw corporate, metro schools, and vendor execution while serving as Nashville District School Uniform Coordinator.

Leveraged guest services and merchandising in four key departments to drive sales, resulting in departmental sales of $20M per fiscal year.

Pioneered store expenses, including accounts payable, budget controls, and donations to social and civic organizations.

Spearheaded visual merchandising efforts, including softlines and execution of major seasonal transitions. GAP INC., GALLATIN & GOODLETTSVILLE, TN, JUNE 2000 TO OCT 2002 INVENTORY MANAGER – INVENTORY MANAGEMENT SYSTEMS/OUTBOUND DEPARTMENT

Maintained successful inventory in order to drive business results. Fostered relationships with upper management to coordinate facility workflow.

Established associate development & work flow as well as team mentoring and development practices.

Developed, planned, and implemented Inventory Management Systems.

Headed daily associate departmental informational meetings.

Determined labor costs and department budget in line with corporate and facility annual budget.

Troubleshot and entered inventory levels into corporate database in order to coordinate and execute new store openings. ASSISTANT STORE MANAGER

Analyzed sales trends and performance in $2M dollar retail location.

Outperformed sales goals on a consistent basis (Forecast & LY) while maintaining high level of customer service.

Trained new associates on merchandising, displays, customer service, and sales techniques.

Completed projects associated within Division of Responsibility-Visual Merchandising.

Streamlined and orchestrated daily operations, including store open/closing, stock level monitoring, loss prevention, and promotional events such as Family Day & Gap Card Release. Configured weekly staff schedules.

Maximized business opportunities by creating a consistent coaching environment. EDUCATION AND CREDENTIALS

BACHELOR OF LIBERAL STUDIES (B.L.S.) IN EDUCATION, 1998 Western Kentucky University, Bowling Green, KY, USA Outstanding Graduate Award, May 1998

ADDITIONAL CREDENTIALS

Management Certificate, American Management Association (AMA), 2001 RELEVANT TRAINING

Performance Management – Coaching & Corrective Action Appreciating Differences & Managing Inclusion

Harassment-Free Workplace

Maximizing Management Relationships

Leading in a Union-Free Workplace

Retaining Talent

The Challenge of Change

Thinking & Speaking on Your Feet

Planning & Organizing Your Time

Career & Strategic Planning

AWARDS AND HONORS

Outstanding Leadership Award, ARAMARK Corporation, 2009

Target Golden Contribution, Softlines, 2006, 2007

Operational Excellence Award, Gap Inc., 2000 PROFESSIONAL AFFILIATIONS

Urban League Young Professionals of Middle Tennessee

20/20 Alliance of Middle Tennessee

R.H. Boyd Society – United Way of Middle Tennessee

Young Leaders of Middle Tennessee, 2006

NextUp Junior Board Member, Martha O’Bryan Center, Nashville ADDITIONAL INFORMATION

Languages: English

Technical Proficiencies: Windows 7, Microsoft Office Suite, Kronos, IOS, Adobe Office, Log Me In Rescue Remote Support, Max Forecaster/Scheduler WMS-Warehouse Management System, Merchandise Pipeline, SCAN, Core Warehouse/Inventory Management References Available Upon Request

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