Cosmetologist, Customer Service, Sales, Product Development

Leslie Maya

**** *. ******* *****

Peoria, Arizona 85381

602-***-****

Email: ************@*****.***

I am an enthusiastic and motivated individual with 23 years of experience in the hair

industry, business management, and product development. Diverse and adaptable, I am able to

function in any business environment. I am looking to involve myself with a company that will

allow me to leverage my knowledge and experience in a new, challenging environment.

Professional Experience

Henkle Consumer Goods Scottsdale, AZ

October 2009- July 2018 Independent Contractor for Beauty Products Research and

Development

• Salon testing using accurate test methods to evaluate hair products

• Training buyers, beauty bloggers, and celebrity stylist on product use

• Conduct presentation workshops for marketing, sales and packaging show casing the

scientific development and live demos.

• Confirmation of formulas; benchmarking, claims testing and performance results

• Lab development and testing documentation

• Work with the R&D team on formulas, batches and viscosity structures

• Head Stylist for promotional events and launch parties

• Launch release meetings including but not limited to model selection, planning, and

execution

Shear Styles Salon Glendale, AZ

February 2007- Current Master Stylist

• Develop and maintain business relationships with a personal touch

• Specializing in all innovative color, cuts, and styling techniques

• Creative styling for everyday looks or special events

• Offering the highest standards in customer service

• Maintain standards of sanitation and sterilization

• Inventory

• Continual education to stay on trend with current looks and techniques

Additional Skills

• Outstanding customer service skills and ability to build and maintain relationships

• Strong verbal and written communication skills

• Ability to function and multi-task in a high paced environment

• Excellent organizational skills, problem solving and time management

• Lab & Safety Training

• Principals of Good Documentation Training

• GMP Training

Education

Phoenix Academy of Beauty Cosmetology License 1996

Bumble & Bumble Educator 2003

*I also have a variety of training certifications pertaining to both the hair care industry

and corporate compliance

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