WANDA SICKLES

**** ******** ****, *******, ***** 76021

817-***-****

ac75q4@r.postjobfree.com

Geographical Preference: DFW, Texas

OBJECTIVE

I am a highly motivated, and flexible professional with demonstrated abilities looking for a full-time permanent or long-term contract position.

SIGNIFICANT WORK EXPERIENCE

Bank of America Consultant August 2016 – February 2018 QA Consultant IV – ITSM UAT End to End Testing

• Ensured all testers had required materials for UAT, Regression, and End to End testing.

• Facilitated coordinated testing sessions for My Technology Portal and WorkIT Mobility reporting progress to management.

• Reviewed IRIS stories and ensured scripts were created for testing the changes.

• Worked with testers to create scripts ensuring stories were successfully tested before production deployment.

• Requested access for testers in lower level environments.

• Performed as UAT testing lead for Remedy BAU releases.

• Helped our team manage production certification once a release is deployed to production. Bank of America, Addison, Texas February 2011 – April 2016 AVP, Production Services Lead – Mortgage Technology Release Management

• Reviewed and approved production Remedy change requests for standards compliance.

• Performed impact assessments for projects to ensure there are no deployment conflicts.

• Monitored Oracle testing dashboard reports to ensure all project test scripts have been loaded in Quality Center/ALM and they are on track to meet published testing milestones.

• Reviewed and approved TestNet requests so application teams could promote code changes to resolve critical defects during code freeze and before their releases are deployed to production.

• Created and maintained Infopath forms to track deliverables for projects.

• Provided support in the release management control room one weekend per month to support application teams by joining triage calls and if needed providing approval for production fixes.

• Wrote stories and created test scripts that were uploaded and manually executed in Quality Center/ALM to test our production application using Agile methodology.

• Opened defects in Quality Center/ALM for issues found during application testing. Bank of America Consultant, Addison, Texas July 2010 – February 2011 Release Manager

• Creation of the Integrated Release implementation plans for application teams.

• Managed release change requests and ensured required approvals were obtained.

• Assisted developers with Endevor packaging of software changes and creation of detailed task schedules for each of our scheduled releases.

Bank of America, Addison, Texas September 1996 – December 2009 AVP, Analyst II Batch Scheduling

• Reviewed, analyzed, and implemented scheduling changes to 27 different CA7’s using Endevor and Changeman to support the organization’s application systems.

• Implemented scheduling changes to 3 Autosys platforms using Maximo and Peregrine Service Center.

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• Built and maintained 44 CA7 base calendars and performed mass resolution of schedules.

• Performed on-call duties providing technical support for all scheduling platforms.

• Performed self-audits on all scheduling procedures in support of internal and external audits including Sarbanes-Oxley.

EDUCATION

Associate Degree Business Computer Programmer, Dallas County Community College SOFTWARE

CA-7, CA-11, JCL, Endevor, Netman, TSO/ISPF, Autosys, Peregrine Service Center, Maximo, Changeman, Endevor, MS Word, MS Excel, MS PowerPoint, MS Project, Remedy, Nexus, SharePoint, TestNet, Webex,, SDLC, Quality Center/ALM, Agile, Test Center, IRIS, JIRA, Skype for Business

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