Human Resources Manager

William L. Hoffmann

**** ******** ***** **** ** Sykesville, Maryland 21784

443-***-**** *********@*****.*** www.linkedin.com/in/billhoffmann1

SUMMARY

An accomplished, results oriented, forward-thinking human resources professional with strong background, achievement, and expertise in: Talent Acquisition, Talent Management, Recruiting, Recruitment Management, Performance Management, Hiring/Staffing, Turnover and Retention, Employment Solutions, Sourcing/Hiring Strategies, Vendor Management, Staffing Metrics, Budgeting, Employee Relations, Training and Development, Onboarding Programs, Brand Ambassador, etc. A results-driven leader, utilizing negotiation and interpersonal skills to form a strong foundation of employee, organizational, and customer cohesiveness. Possesses an aptitude for developing strategies and implementing solutions to produce both qualitative and quantitative results for a workforce to operate at maximum proficiency.

EXPERIENCE

MCDONALD’S CORPORATION, Chicago, Illinois

Sr. National Recruitment Manager, 2005-Present

Direct full-cycle recruitment for all corporate positions (i.e. Marketing, Communications, IT, Accounting, Consumer Business, Human Resources, Operations, Finance, Construction/Real Estate, Administrative, etc.) for 22 regional offices throughout the United States, as well as full-cycle recruitment for all management positions for approximately 1000 corporate/franchise restaurants throughout the United States. Implement new talent acquisition strategies to improve hiring process and retention for high volume quality hiring. Build relationships and establish credibility with officers, stakeholders, business partners, directors, and operations to forecast/ project needs, discuss market trends and hiring strategies, etc. Develop, allocate, and manage all hiring strategies and programs to attract top talent and increase brand awareness. Develop and manage national management referral program, national veterans/military recruitment program, hiring days, advertising/ internet job postings, diversity initiatives, corporate intern/college management trainee programs, social media recruitment, background checks, assessment selection tools, job fairs (virtual), accelerated advanced candidates program, store recruitment programs.

Recognized as number-one recruiter in country for nine straight years for number of hires and in turnover/retention percentages.

Consistently achieved top two in country for eleven straight years for number of hires and in turnover/retention percentages.

Recognized with Human Resources Excellence and Leadership Awards for the most impactful HR Business Partner. Recognized as top performance and results achieved in US Human Resources.

Direct, manage and coach a team of recruiters and coordinators to execute strategic hiring efforts, support management staffing for corporate/restaurant positions, and ensure maximization of ROI, saving both time and money.

Supervise and oversee multiple talent acquisition projects, including streamlining hiring processes and reshaping employee hiring policies, new hire onboarding programs, staffing metrics, market trends, succession planning with business leaders, recruitment and interview training, employee engagement programs, branding, and new initiatives.

CINTAS CORPORATION, Baltimore, Maryland

Regional Human Resources Manager, 2000-2005

Oversaw entire HR Functions for manufacturing/ distribution facilities. Established the “Meticulous Hiring Process” program for all positions. Performed full cycle recruitment for all positions (i.e. Plant/Distribution, Administrative, Sales, Drivers, Management, etc.). Prepared and planned Human Resources budget. Implemented plans with management to reduce turnover and improve retention. Planned orientation program and executed exit interviews, as well as 30, 60, and 90-day new-hire interviews. Promoted company culture. Negotiated, administered, and managed benefits and compensation programs/packages. Served as a coach and manager in conflict resolution, investigations, employment law, labor relations, and overall employee relations. Administered, updated, and counseled on policy/procedures to ensure company and legal compliance. Enforced federal and state government regulations, such as FMLA, ADA, EEO, FSA, FSLA, EEOC, etc. Trained employees on safety programs. Managed workers’ compensation, auto liability, and unemployment claims. Worked on succession planning. Utilized performance management. Supervised and managed an administrator and a management trainee.

Maintained best retention and lowest turnover in Mid-Atlantic Region, with number-one ranking out of 18 operations for four consecutive years.

Improved overall turnover by 63% in three years.

Saved over $800,000 in recruiting costs.

Reduced health insurance costs by 27% while retaining quality and cost-effective benefits.

EDUCATION

VILLANOVA UNIVERSITY, Villanova, Pennsylvania

B.S., Business Management, 1994

THE KISKI PREP SCHOOL, Saltsburg, Pennsylvania

Post Graduate High School, 1990

CERTIFICATIONS

Professional Human Resources (PHR) Certification, 2005

Meticulous Hiring Certification, 2001

CIR Certification, 2014

SHRM Certification, 2016

AFFILIATION

Society for Human Resource Management (SHRM)

Villanova Football Player- First Team All Atlantic Ten Conference, Punter & Placekicker, Junior & Senior Years

COMPUTER SKILLS

Windows, Microsoft Office Suite, PeopleSoft, HRIS, Applicant Tracking Systems- Kenexa, BrassRing, Taleo

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