Customer Service Accounting

MAILEE SAE YANG

**** ******* ****** ***** *** WI 54303

Cell: 920-***-**** Email: ******@*******.***

SUMMARY OF QUALIFICATIONS

• Proficient in Microsoft Office: Word, Excel, PowerPoint

• Competent to work independently, as well as a team leader

• Excellent customer service provider

• Assessing situations/conflicts

• Able to work with multiple departments

• Fluent in the Hmong and Thai language

• Basic knowledge of payroll

• Basic knowledge of accounting procedures

EDUCATION

Northeast Wisconsin Technical College, Green Bay, WI 54303 Associate Degree: Accounting GPA : 4.0 Expected May 2019

• Member of Phi Theta Kappa

• Study Abroad – Thailand – January 2018

• Relevant Coursework: Accounting Intermediate, Accounting Personal Tax, Accounting Business Tax, Accounting – Payroll, Accounting Computer – Ledger, Accounting – Applying QuickBooks, Accounting Cost, Accounting Computerize Tax, Government Accounting, Accounting Auto App – Sage50.

EXPERIENCE

AK Pizza Crust, Green Bay, WI 54313 2014 – 2015

Line Lead Assistance, Quality Assurance Assistance

• Team lead supervise line workers

• Solve daily problems

• Trainer/Train new employees and temporary workers

• Quality check pizza crusts

• Organize and palletize pizza shipping boxes

• Track and wrote reports of issues

ACCOMPLISHMENTS

• Started my own line of dresses for girl toddlers 2016 - Current

• Certified seamstress 2012

COMMUNITY INVOLVEMENT

Cook

Hmong Center of Green Bay Green Bay, WI 2017

Hmong Pilgrim Lutheran Church Green Bay, WI 2015

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