Customer Service Sales

Ruben J. Noriega

************@*******.*** / Bilingual Fluent in Spanish 702-***-**** cell / Glendale CA 91205 I am a very well educated, professional individual, who would be an excellent asset to your company. I've personally been in the commercial print industry, with an outstanding reputation for 35 years. I have letters of recommendation upon request, serving the customer's needs in mind, with excellent communication skills. I've been serving the customer with excellent customer service, with years of experience, background, qualifications and knowledge.

I am very knowledgeable of high-end printing & digital presses which are my forte. My family & mentors taught me the importance of excellent customer service, which has proven efficiently to a profit of $12.2/ Million. I all so possess the knowledge to oversee a staff of 50 to 100 employees under my super vision, with additional managers and supervisors to oversee production. I am a very business oriented, detailed, structure individual, multitasking, with exceptional high standards & very strong work ethics. My managerial skills are to the highest quality. Understanding the production, service that we are providing the customer or vendors, and responsible for health insurance, fire department safety regulations & osha. Do, to economic reasons the company closed the doors in 2006. Seeking a position as a Plant Mgr., General Mgr., Customer Service Manager or Client Relation, Customer Service Production or Manufacturing, Warehouse Manager, Management, Operations or Traffic Coordinator. Specialized Experience in the Print Industry, Advertising Agencies, Movie & Music Entertainment Industry, Marketing and Corporate World, Hotel Resort Las Vegas, Nevada, Health Insurance, Automobile Industry, Cosmetics & all Commercial Printing, Digital and Mailing, Promotional Products. Lithograph, Sheet-Fed & Heat Set Web, Flexo-Graph, UV Coating, Wide4mat & Full Digital and Manufacturing, Fulfillment, Packaging, Distribution, Full Bindery Service & Die Cutting, Mailing & Freight and Purchasing, Buyouts, Negotiation with outside vendors on the best service cost effective. United Parcel Service, Fed-Ex, LTL Freight, Oversea freight & manifest, ship number, infrared x-rays & delivery. Summary Of Qualification :

35 Years of Experience in the Commercial Lithograph & Publication Industry, Executive Experience in all aspects of Administrative, Management, CSR, Sales, Estimating and Scheduling, Coordinating, Production & Operations & Press Check, Quality Control, Shipping and Receiving, Inventory, Finishing, E-Commerce, overseeing all employees and staff members and warehouse experience within the company, part & sku, item numbers and handheld RF Scanner and pre-trip inspection on all company vehicles. I had the privilege to work with the biggest companies in the industry do to my years of experience, background, qualification & knowledge.

All my printed materials were printed on these high-end quality presses below with a computerized console except the Harris 4 color press. 1. Heidelberg Speed Master Computerized Console with Extended Delivery 2. Komori Lithrone Computerized Console with Extended Delivery 3. Akiyama Bestech Computerized Console with Extended Delivery 4. Harris 25x38 4/color

5. Digital Presses Indigo, Xerox Nuvera, HP, Vutek, Xerox Docu Tech. 6. Mark Andy 4120 6/Color + UV Coater Flexo Press, Pressure Sensitive Labels / Jet Press Envelope 1/color to 5/color Level Of Education :

Montebello High School, 2100 W. Cleveland Ave, Montebello, Calif - Diploma 1980 Southwestern Police Academy, 900 Otay Lakes Rd., Chula Vista, Calif - AA Degree 1986 Certified, Fire Arms, Mace, Baton, Health & Safety, CPR, Scuba Diver PADI, Black Belt Martial Arts Computer Learning Center, 3130 Wilshire Blvd, Los Angeles, Calif - AA Degree 1996 (Computer Skill Since 1996 ) Camino Real Truck Driving School, 13674 Valley Blvd, City of Industry, California – Class A License 2009 W/Endorsements Forklift, Electric Pallet-jack, Cherrypicker – Certified 2009 Glendale Adult Community College, 1122 E. Garfield Ave, Glendale, California – 2015 Certification Excel On Line Courses Starting January 2018

Lean Six Sigma

Logistics

Excel

Computer Skills :

Microsoft Outlook, E-Mail Application, Calendar, Task Manager, Contact Manager, Note Taking, Journal Web Browsing, Skype, Chat, Audio & Video, Microsoft Word / Excel / PowerPoint / Photo-Shop / PDF / Tiff / Jpeg / Word Doc. Vehicle Driving Experience 41 Years

1. Ford E350 1 Ton Cargo Van – 15 Years Deliveries, Loading & Unloading & Using A Dolly Class C. 2. Mitsubishi Box Truck 24' W / Liftgate – 5 Years Deliveries & Loading & Unloading, Dolly & Electric Pallet Jack, Class C. 3. Freightliner Box Truck 28' W / Liftgate – 5 Years Deliveries & Loading & Unloading, Dolly & Electric Pallet Jack, Class C. 4. Freightliner & Volvo Semi 53 Footer - 3 Years OTR, Estimated Mileage 300,000.00 Load & Unloaded Semis, Class A. Work History

Arc Documents Solutions, 1981 N. Broadway, Walnut Creek, CA 94596 On-Site Mgr., OCE 550 Smith Group JJR. Architectural Firm, Letter of Recommendation / 01-201*-**-**** Eureka Lithograph, Ron Gonnella President, 323-***-**** . 3019 Vail Ave., Montebello, CA 90040 Customer Service Production Mgr. / Company closed the doors. / 10-201*-**-**** 4Over Printing, 877-***-**** .5900 San Fernando Rd., Glendale, CA 91204 Customer Service Production Wide4mat Dept. / Call Center / Software Windsurfer / 09-200*-**-**** Received 75 letters of recommendation from customers do to my professional, excellent customer service & high standard ethics. Finishing, Banner Stands, Grommets, Car Magnets, Corrugated Plastic, Heat Seal Banners, Flatbed, Inside Sales, United Parcel Service. Trend Offset Printing, Tanya Day Mgr., . 562-***-**** . 3701 Catalina St., Los Alamitos, CA 90720 Customer Service Production & Mailing, Blow in Cards, Polybag, Heatset Web / Soft Ware Pro-Graph / 08-200*-**-**** Responsible of 50 publications monthly from start to completion & communicating with all staff members & vendors. Las Vegas Color Graphic,702-***-****. 4265 W. Sunset Rd. . Las Vegas, NV 89118 Customer Service Production & Wide4mat Dept. & Mailing & Representing 5 Sales Representative / 08-200*-**-**** Customers :

Harrah's Entertainment, New York New York, Bellagio, Wynn Resort, Encore, El Cortez, Silverton Casino, Station Casino, Lund & Massive Advertising, R&R Partners Advertising, Brown & Partner Advertising, South Point Casino, Jerry's Nugget Casino, Nevada Power, MGM Corp. & MGM Direct, SKG Advertising, El Cortez Hotel. Desert Rain Label Co., Ruben Noriega Mgr. 702-***-**** . 1632 W. 11th St. Los Angeles CA Plant Mgr., Sales, CSR Production Mgr., 2nd Pressman Mark Andy 4120 6/C + UV / Lost Contract / 06-199*-**-**** Customer :

Arrowhead Water, Ozarka Water, Calistoga Water, Arizona Water, Lady Lee Water, Pressure Sensitive Labels. G&N Lithograph & Publication, Ruben Noriega Mgr. 702-***-**** . 1632 W 11th St., Los Angeles CA Plant Mgr., Sales, CSR, Press Feeder / Call Center / Family Business / Sold Co. / Sales $2.2/Million @ One Time. / 06-198*-**-**** Estimating, Scheduling, Coordinating, Buyouts, Fulfillment, Packaging, Manufacturing, Distribution, Shipping & Receiving, Purchasing, Finishing, Press check, Quality Control, Cutting, Corrugated Boxes, UV Coating, Die Cutting, Foil & Embossing, Stacking & Wrapping & Banding, oversee the whole company and staff members, sales, Dummies & Mockups, Die line, Color Proofs or Digital Proofs, Wide4mat, Mailing, Cutter, Plate Maker.

Customers :

Warner Brother Pictures, Universal Pictures, Mexican Home Videos, Capitol Records, American Honda Motors USA, Acura, Motorcycle Division & Power & Tool Division, Arrowhead Waters, Air Quality Management, Arco Petroleum, Transamerica Insurance, Ketchum Advertising, Rubin Postaer & Associates, Daily & Associates and Crane Morley, Domestic & International Printing. Director Of Purchasing :

Gan's Ink, Walter Lawrence Ink, IMI Ink, Toyo Ink, Roller Wash or Blanket Wash, Alcohol, Plates, supplies for the entire company including maintenance repairs, Zellerbach Paper, Unisource, Nationwide, Butler, Cal Paco, Kelly, inspection on fire extinguisher & osha & safety. Warehouse Management, Shipping & Receiving, Dispatching, Delivery Receipt, Stacking, Palletize, Banding, Wrapping, Load tags.

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