RAYMOND PATTERSON

**** **** ******, ***. ** • Bronx, New York 10469

646-***-**** • ac75ht@r.postjobfree.com

EDUCATION:

**/**** *** **** **** College of Technology/CUNY, Brooklyn, NY

Bachelor of Technology in Computer Systems

Associate in Applied Science in Computer Information Systems

Concentration: Networking and Security

08/2013 TCI College of Technology, New York, NY

Associate in Applied Science in Networking Technology

Concentration: Networking Technology and Security

Relevant Courses

MS Windows Server Environment, MS Windows Networking Infrastructure,

Supporting MS XP Professional, Networking Fundamentals, Designing Security for MS Windows Network, Internetworking with Cisco Routers

TECHNICAL

SKILLS:

Hardware

PC, Hard Drive, RAM chips-memory modules (temporary storage), CPU (Central Processing Unit), works with chipset, Motherboard, memory and other components

Software

Microsoft Word, PowerPoint, Excel and VMware, Metasploit, Nmap and Zenmap

Operating Systems

Windows 7/ 8/10, Mac OS, Windows Server 2003/2008 R2, Linux

Networking

Security: Kali Linux, Application of DNS, DHCP and Active Directory services on Windows Server 2003 and 2008, setting up VPN for Windows 2008 server with connecting client. Configuring Cisco Routers IP addresses on all interfaces

EXPERIENCE:

08/2015 – 02/2018 Crotona International High School, I.S. 313 School of Leadership Development,

Bronx Early College Academy (BECA)

DOE Computer Technology Specialist

Configure wireless devices to access DOE network; add printers to school network.

Troubleshoot Mac OS X and Windows hardware and software problems; install software.

Networking Administrator in school for Chrome Books; create school domain emails.

Provide technical support for 500+ users and ensure maintenance of windows workstations.

Creating Ghost images of Mac and Windows computers prior to upgrades.

Provide support for use of Smart Board and installation of Smart Notebook.

Install Lenovo LanSchool Management software on to give network support for teachers.

Configure LanSchool software to enable collaboration and monitoring of students by teachers.

Set up technical requirements on computers and install Certiport exam software for testing.

12/2012 – 7/2015 Split Rock Rehabilitation and Health Care Center, Bronx, NY

Switchboard Operator

Answer, Transfer and Direct incoming calls, Administrative Logins

Responsible for safeguarding/maintaining appropriate entries and exits of Residents

04/2011- 08/2011 Jay Shapiro Computers, New York, NY

IT Intern

Troubleshoot home and office computers in networking environment

Diagnosed hardware problems and Optimized computers

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