Customer Service Maintenance

Rodney Edwards Jr

Baltimore, MD ***** ~ 443-***-**** ~ *****************@*****.***

PROFESSIONAL SUMMARY

Stellar customer service professional able to perform at fast pace to maintain a steady flow of business. Prepared to handle customer complaints and issues while maintaining accurate account records.

Mase and handcuffs certification.

Goal oriented, team player and reliable.

Willing to take on new challenges and acquire new skills.

Able to achieve goals and objectives with minimal supervision.

PROFESSIONAL EXPEREINCES

Stripper/ Manufacture ~ Deli Brands of America

February 2017 to Present ~ Baltimore, MD

•Receive and prep all of the meats received in the warehouse throughout the week.

•Complete large orders of the meats by weight for the next warehouse department.

•Ensure area is sanitized for the next shift.

Sanitation Lead Tech ~ Aramark

November 2016 to February 2018 ~ Hunt Valley, MD

•Supervised the warehouse production line to ensure they operate efficiently.

•Trained and supervised about 20 new hires employees.

•Performed a weekend blender cleaning after production is finished for the week.

Porter ~ Capital Building Management Company

October 2014 to February 2017 ~ Pikesville, MD

•Kept facility clean on a daily basis.

•Pulled all trash and kept hallways cleaned and hazardous free.

•Assisted the maintenance team by performing work orders ticket.

•Performed landscaping for the property; cutting the grass, laid down mulch and used landscape tools daily.

Carpet Tech ~ Home Services

May 2014 to July 2014 ~ Baltimore, MD

•Cleaned carpets for Maryland and Virginia residents.

•Removed dirt, mold, paint and tough stains from carpets our using special equipment.

•Knowledge of a variety chemicals, cleaning products, and techniques.

Floor Tech/ Janitorial ~ ABM

August 2012 to April 2014 ~ Towson, MD

•Overall floor care maintenance throughout the school to include routine and special strip and wax projects.

•Assisted with keeping the grounds clean and removal of trash.

Surveillance ~ Larry Flynt’s Hustler Club

August 2011 to February 2013 ~ Baltimore, MD

Monitored over 200 cameras in and out the building to watch for theft and cash flow of the club.

Watch the safety of the workers and guest that are on our grounds.

Kept stats on Microsoft word and Microsoft excel on productivity of the club on a daily basis.

EDUCATION

High School Diploma ~ New Era Academy ~ Baltimore, MD

Customer Services Certificate ~ Goodwill Industries of the Chesapeake

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