Nicole Duncan
**********@*****.***
Skill Highlights
MS Office proficiency, Concur Expense tool, PeopleSoft, Workday, Salesforce, Avature
Experience
Candidate Experience Coordinator
January 2017 – Present
Cisco Systems, Inc. – RTP, NC
Ensures every candidate and new hire has an exceptional experience while pursuing a career at Cisco. Schedule interviews for job candidates: arrange virtual or in-person meetings. Partner with recruiters to get offers approved, created, delivered, and returned. Assist in tracking all applicants, referrals, background checks, reference checks, re-hire and partner eligibility, assisting with immigration responsibilities and coordinating relocation efforts. Facilitates new hire process collecting employment documents, track new hire data entry, and ensure all new hire activities are accurately completed. Liaise with hiring managers to ensure they are preparing for new hire day one start. Build an effective partnership with aligned recruiters to assist them in attracting the best talent to Cisco.
Project Coordinator
June, 2016 – January, 2017
Cisco Systems, Inc. – RTP, NC
Managed calendars and Prepared expense reports for senior managers. Organized and planned monthly events for team of 60. On-boarded new hires (reimage laptop, obtain badge, order materials, cube space). Maintained Mailer lists and users for the following tools: SmartSheet, Box, and Wiki Central. Assist in setting up All-Hands Meetings in RTP (Catering, WebEx and/or Telepresence). Ordered Materials via I-Procurement.
Executive Assistant
November 2015 to May 2016
General Electric - Cary, NC
Supported the Global Operations Executive for Industrial Solutions business and provides backup support for GM
Executive Assistant. Planned international and domestic travel. Scheduled interview slates and coordinated new hires.
Maintained office seating plan. Organized all logistical details for in-house and off-site meetings, events and training. Scheduled and prioritized meeting requests, including teams in global locations. Prepared presentation material at an executive level. Updated and maintained organization chart.
Sr. Executive Assistant
December 2013 to April 2015
Fidelity Investments - Durham, NC
provided administrative support for Senior Vice President and assigned group: calendar management, travel planning,
and presentation development. Assisted team with systems access, issue reporting, billing and expense reporting.
Managed workflow for team supported and achieved individual productivity goal of 25% client billable projects.
Executive Assistant/Project Coordinator
December 2011 to November 2013
Lenovo - Morrisville, NC
Managed complex calendars. Arranged extensive international and domestic travel. Prepared and reconciled monthly
Expense reports and corporate card reconciliation. Supported Project Managers in coordination of activities,
provisioning, environment setup and logistics for training. Maintained and documented reports on the projects status.
Scheduled and tracked team projects, training, travel.
Benefits Executive Assistant
April 2008 to June 2011
Credit Suisse - Morrisville, NC
provided administrative support to Senior Executive and team. Scheduled meetings and conferences. Arranged travel, expense reports, accounts payable and billing processes. Supported recruitment staff: scheduled interviews, background and pre-employment screening, arranged candidate travel and on-boarding coordination for new hires. Prioritized and managed multiple projects simultaneously, with effective follow through.
Operations Executive Assistant
April 2005 to April 2008
Credit Suisse - Morrisville, NC
Performed comprehensive administrative support and services for the Senior Executive. Facilitated communication for
the division. Managed calendar and division meetings. Coordinated travel plans. Responsible for supplies and
purchasing management. Prepared expense reports and reconciled corporate card.
Executive Assistant
March 2001 to December 2003
State Street Bank - Quincy, MA
Managed calendar and scheduled quarterly and annual meetings. Coordinated complex travel arrangements.
Communicated and interacted effectively with all levels of management, clients and vendors. Prepared reports,
Presentations and correspondence. Performed special projects as assigned.
Travel Department Administrator
April 1994 to December 2000
Fleet Bank - Boston, MA
Managed corporate credit and calling card programs. Administered automobile reimbursement program. Prepared
financial management reports and generated monthly budget forecast. Reconciled accounts payable and receivable and
expense reports. Managed operation and maintenance of office equipment. Maintained business supplies and cost
records. Setup and trained new employees voicemail, email systems.
Community Banking Group Administrative Assistant
April 1992 to April 1994
Fleet Bank - Boston, MA
Scheduled meetings, seminars and conferences. Created and updated monthly reports. Arranged travel
accommodations. Coordinated United Way solicitation meetings Supervised part-time staff.
Loan Center Administrative Assistant
April 1990 to April 1992
Fleet Bank - Boston, MA
Composed internal and external correspondence. Prepared management reports and financial data. Researched
potential clientele industry background. Acted as liaison between clients and Loan Officers
Education
Graduate Human Resource Management Certificate
University of Phoenix – Phoenix, AZ
Bachelor of Science: Business Management
Northeastern University - Boston, MA