IT Officer

MUHUMUZA PIUS

Tel Contact no.: +*** (0-757******

Email Address: ************@*****.***

Nationality: Ugandan National ID No. CM89018107ZQQE. Linkedin Profile: https://ug.linkedin.com/in/muhumuzapius/ Personal Summary

Currently specializing in content & telematics quality assurance, I works as a Technical manager in charge of coordinating technical operations at a fleet & telematics mobile asset management company to define but a few, fleet management Installations and maintenance, fleet information management & auditing. I value myself as an enthusiastic IT professional with sound technical and theoretical knowledge of IT service operations, with the ability to adapt to various roles and responsibilities and also ensure that set business objectives and goals are met while learning and unlearning skills as to when it's required. Beyond having a solid sense of self- discipline, a strong work ethic, a rational mind, outside work, I'm active in Rotary activities, also an avid reader who loves blogging. My passions stretch through all things ICT, digital Marketing, creative arts & design, mobile & web solutions, psychology, philosophy and extreme sports. Work Experience

Content & Telematics Quality Assurance Officer at Smartwatch Solutions Ltd. (August 2017 – Present.)

Apart from being a content and telematics quality assurance officer, I also double as the Technical Department Manager in-charge of planning, monitoring and coordinating Installations, Maintenance projects among other things.

Other roles include;

Supervising all staff within the technical department.

Active fleet management tech support for client companies.

Planning, coordinating as well as conducting In-house and client trainings on technical fleet matters and product knowledge.

Routine auditing and quality assurance of content, office software as well as fleet management systems.

Providing technical advice on relevant technology trends to adopt by the company as well as offering fleet technical support to company clients.

Fleet management systems administration on both desktop and mobile e.g. software setup, monitoring, configuring within the company and the company's clients. Achievements

Gained top level management experience both leading a team of vibrant technicians as well as making timely technical, customer and business oriented decisions.

In-depth understanding of various fleet management operations, software, policies and other technologies.

Gained a well of Quality assurance and control experience as well as information auditing and keeping.

Improved my communication skills at all levels (top-level, mid-level, and low-level). Graphic/Web Content Officer at Smartwatch Solutions Ltd. (May 2017 – April 2018)

Oversee operations within the graphics & web content department.

Creation, Publishing and management of company content both graphics and literature.

Web administration of all company website.

Social media management and administration.

Creation, setup, managing and monitoring of company social media platforms.

Come up with branding and marketing material as well as plans and marketing schedules for the company. Page 1

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Achievements

Improved my visual communication, concept development and other creative design skills.

Developed and polished my design skills with industry accepted software like Adobe suite.

Further improved my photography skills

Built a solid understanding of design coordination and communication of design concepts between teams. Social Media Intern at Jumia Travel. (April 2016 - September 2016 ) Responsibilities

Managed & monitored Jumia Travel’s social media platforms (Global and Uganda).

Coordinated the development of creative materials, mostly graphics content, interviews and blog articles.

Worked in close relation with the online marketing team and regional PRs while creating and sharing online content to increase brand visibility and involvement.

Assisted community managers across several regions and coordinated with local teams to improve

Jumia travel's social media activity.

Develop new tools and processes to scale the Jumia Travel's campaign coverage for their multiple social media.

Analyzed organic performance and worked to improve the quality and creativity of Jumia Travel’s online communication.

Coordinated the blog activity in collaboration with Jumia Travel's PR Department.

Conducted social media coverage at events with the Jumia Travel PR of Uganda to help provide social media coverage at all company events.

Achievements

Polished and solidified my PR as well social media management.

Became an even better team player.

Built a strong communication skill-set for both company and public audiences. IT Support Technician at BAWN Group. (January 2015 - February 2016) Roles and duties

I carried out systems administration duties like installing software, fixing hardware, managing software issues, email configuration, operating office internet and client accounts setting.

Web administration, content management, graphics design and social media communication for the company.

Documenting of CMS User manuals for client websites upon completion of development.

Data Entry and supervising of data entrants outsourced to client companies. Achievements

Gained knowledge in use of software like Adobe suite, Microsoft Dynamics Nav, CMS: Drupal

& Wordpress.000

Developed solid content publishing skills as well as software documentation skills.

Improved my software and web-development skills.

Got company exposure to visual communication and creative design. Systems Administrator Intern at Agency for regional Development. (June 2012 - August 2012) Duties

Administration, Monitoring, and maintaining the organization’s website as well as graphics design, and content development for the marketing team.

I was tasked with carrying out routine maintenance and repairing on all hardware, software at the organization, carry out installations, software updates where necessary as well as .carry out backups and archiving for all organizational documents and files.

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Education

Bachelors of science, Information Technology, 2009 – 2013 at Uganda Martyrs University, Nkozi.

Certificate course, Computer Networking (CCNA), 2009 – 2009 at Makerere University.

Uganda certificate examination at Mbarara High School.

Uganda Advance certificate Examination at St.Josephs Vocational School, Mbarara. Honors and Awards

Mix Telematics Fleet Manager Certificate and Badges

Yali Online course certificates.

Barclays Ready to work Certificate

Fundermentals of digital marketing by Google(coordinated by Blu Flamingo)

Bachelors of Science(Information Technology)

Activities

Political debate club (O ’level)

Interact club, Debate club, Entertainment club, Wildlife club present, among others. (A ‘level)

Rugby team captain (O ‘level)

Basketball team (A ‘level, University, FUBA)

UMUCS (Uganda Martyrs University Computer Society)

Rotary: Currently a member of the Rotaract club of Kololo. References

This information is available upon inquiry along with any other supporting information for clarity of all facts share above. I’m available for further questions and more interaction via Email and Telephone contact

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