Customer Service Sales
Resume:
YOLANDA REYES
Las Cruces,New Mexcio 88011 *****.*********@*****.***
OBJECTIVE
Dynamic, outgoing, and personable team member seeks a position as a Leasing Professional.
SUMMARY
●Strong record of performance in meeting goals for leasing, resident retention, NTV, and issue resolution.
●Extensive background includes experience in event planning, working with VIPs, customer service, sales, and administrative support.
●Bilingual with the ability to communicate professionally with English and Spanish speaking clients.
●Flexible fast learner who adapts quickly to new situations, works well in a team setting, and can be counted on to attain desired results.
●Excellent organizational and time management abilities – accustomed to handling multiple ongoing activities in a fast paced and time sensitive environment.
●Technical skills include typing, Microsoft Office (Word, Excel, and PowerPoint), E mail, InDesign, Internet research, multi line telephone systems, and the use of modern office equipment.
EXPERIENCE
KidKare Dentistry, Las Cruces, New Mexico 10/17-Present
Front Office, patient placement, history taking, vitals, assisting providers, scheduling, answering phones,collecting payments, verifying insurances.
Childtime Learning Center, Virginia Beach, Virginia 10/16- 6/17
Teacher’s Aid – Assist Teacher and reinforce the instruction taught in the classroom to students.
Include going over lessons with students individually, answering questions or posting assignments.
BG Staffing, San Antonio, Texas 06/17-9/17
Leasing Consultant - Woodhill Apartment- Work with property owners to find good tenants for the property and marketing duties, assist in maintenance request and customer service needs. Type up
Contracts, collects rent.
KNIGHTVEST MANAGEMENT, San Antonio, Texas 3/16-6/17
Leasing Consultant – Consistently meet performance goals leasing and resident retention for residents of the 599 unit Promontory Pointe complex.
●Provide property tours, assist prospective residents with filling out applications, verify employment, credit, and references.
●Handel move in and move out and coordinate with maintenance to resolve maintenance or service issues.
BG STAFFING , San Antonio, Texas 3/15 – 3/16
Assigned as a Leasing Agent to the following properties:
●UAG Properties – Showed properties to prospective tenants, handled collections, and resolved disputes that included evictions, payment demands, and deposit demands.
●Tarantino Properties – Initially worked as a Temporary and hired full time from April 2015 until the property was sold in February 2016. Completed all employment verification, credit checks, and reference checks for applicants.
REMAX ELITE , San Antonio, Texas 5/14 – 3/15
Sales Agent Assistant – Multifaceted functions included answering a multi line telephone system, setting appointments, and greeting customers who came to the office.
●Prepared sales documents and provided information to customers on status of their transactions.
ANTERRA , San Antonio, Texas 8/13 – 12/13
Leasing Agent – Conducted property tours to prospective residents of this 324 unit property, provided information on property amenities, and assisted with completion of leasing applications.
●Worked with current residents and completed renewal applications.
●Consistently met performance goals for resident satisfaction and productivity and won formal
recognition as Top Leasing Agent for two months.
RICHARD SOTO, CPA , San Antonio, Texas 3/13 – 7/13
Administrative Assistant – Managed a multi line telephone system, answered caller questions, and set appointments.
●Received and distributed mail, maintained client files, delivered documents, and operated fax/copy equipment.
●
THE ROOMSTORE , San Antonio, Texas 1/12 – 12/12
Sales Associate – Quickly established a leadership position as a Top Sales Associate . Developed a high level of customer comfort, identified customer needs, and provided them with choices that met their expectation and budget.
BEXAR COUNTY BUDGET DEPARTMENT , San Antonio, Texas 9/08 – 1/12
Office Assistant – Answered a multi line telephone system and directed callers to the appropriate office.
Additionally . . .
●Prepared general and confidential correspondence, maintained office documents, and operated fax/copy machines.
PLATINUM ARTIST MANAGEMENT , San Antonio, Texas 6/01 – 10/11
Event Coordinator – Part time position that involved setting up entertainment and political events. Traveled with artists and production company and handled scheduling of all support services that included food, transportation, and hotels. Additionally . . .
●Worked as a Makeup Artist and prepared entertainers for appearance in videos, photo shoots, and other promotional material.
●Assisted with setup of sound systems and completed sound checks. ● Hosted VIPs and ensured meeting their special requests.
HARLANDALE INDEPENDENT SCHOOL DISTRICT, San Antonio, Texas 2001 – 2003
Substitute Teacher – Taught all subjects to students in grades K through 12.
OLYMPIAN UNIVERSITY OF COSMETOLOGY, Las Cruces, New Mexico 6/06 – 9/08
Admission Representative – Worked with prospective students and provided information on available courses and schedules. Additionally . . .
●Prepared enrollment documents, set up student files, and assisted students with applying for financial aid or student loans.
●Conducted tours of the school and answered questions on curriculum and available courses.
YOLANDA’S DAY CARE , Las Cruces, New Mexico 8/89 – 5/00
Owner/Manager – Managed day to day operations that provided day care services for children ranging in age from infant to toddlers.
●Prepared meals and ensured compliance with state regulations for day care operations.
●Created and supervised age appropriate activities.
●Hired and trained staff.
●Worked with parents to provide information on their child’s performance with recommendations for activities to supplement day care programs.
EDUCATION
Graduate of Las Cruces High School, Las Cruces, New Mexico.
Professional Development :
●John Pier Beauty College, Diploma in Cosmetology
●Westmore Academy of Arts, Diploma as a Makeup Artist
●Blueprint Reading, Hughes Aircraft Company
REFERENCES AVAILABLE ON REQUEST
Contact this candidate