I am an experienced former business owner excelling in many areas. Business/Office Management, Third Party Collections, Collection Manager, Skip Tracing Specialist, Investigations, Professional Client Service, Customer Service, Cash Collection, Full Charge Bookkeeper, Communications, Optimization, Organization, Marketing, Sales, Team Development and Management.

I bring extensive business knowledge, work ethic, determination, honesty and integrity as well as professionalism with me at all times. Well versed in Microsoft Office and Excel, PowerPoint. Highly knowledgeable with Peachtree (Sage50) software and experience with QuickBooks. Excellent Verbal and Written Skills. Internet, Computer and Open Source Skills. Proficient with all office equipment.

WORK EXPERIENCE:

7/18-Present JLJ Research & Recovery

Collection Specialist/Skip Tracer

Locating valuable assets and individuals for various industries, so that the client may achieve their objectives. Clients include Contract, Real Estate, Collection, Attorneys, as well as Individuals.

Freelance work allows for the pursuit of other endeavors while assisting my existing clientele with 99.3% effectiveness and accuracy.

1/16-7/18 Point A RV Park

General Manager

Responsible for all aspects of the business. I was the Manager for Customer Relations, Full Charge Bookkeeper, Office Management, Collections. Sales and Marketing. Maintenance for Facility and grounds. Human Resource Manager and team Leader for seven employees. Refurbished the park buildings, grounds and RV sites, heightening the consumer comfort and overall experience as well as increasing profitability.

3/2-1/16 Extreme Enterprises, Incorporated Tucson, AZ

Executive Vice President

Responsible for all daily activity in this extensive repossession business, encompassing cars, trucks, heavy equipment, aircraft and Real Estate. While working two jobs when forming this company, business started with one client and grew to gross over 4 Million dollars per year. We served over 350 clients, including the Department of Homeland Security, operating as their agents after all narcotic seizures. Similar contract with Counter Narcotics Alliance of Pima County. It became the largest Repossession Business in the southeast portion of the state. Exceptional performance along with creative Sales and Marketing resulted in extensive company growth. As the business evolved, we then began to transport seized, as well as repossessed vehicles to auction sites throughout the state. Cataloging, storage and returning personal property became an integral part as well. Led, managed and trained over 25 employees with 15 pieces of both heavy and light equipment, while performing my other duties: Skip Tracing, Collection, Repossessions, Transportation, Human Resources, DOT Files and Filings. In addition, I was the Full Charge Bookkeeper to include Accounts Receivables, Accounts Payable, Billing, Payroll, Taxes and General Ledger Entries, Bank Reconciliation and year end closing for the company.

4/02-5/03 Compass Bank Tucson, AZ

Collections Repossession Skip Trace Specialist

As the only Skip Tracer Compass Bank employed in the nation, I significantly improved their default rate on auto loans, as well as collected hundreds of thousands of dollars in their Dealer Services Division. Recovery rate of 98%, whether through payments (set) or repossession, my abilities resulted in a bonus of over $5,000 in my first month while at Compass Bank. My exemplarily work ethic, knowledge and drive continued to provide additional compensation throughout my time there. I only reason I left Compass Banks employ was to start my own Asset Recovery business.

12/99-4/02 Master Lease Incorporated Commerce City, CO

Lead Collection Manager Trained and maintained 6 collectors, while Collecting and repossessing heavy equipment. Skip Tracing in order to acquire all pertinent information needed to establish customer relations and the whereabouts of leased equipment. Collecting payments and making arrangements, in addition to Repossession, helping Master Lease to remain financially solvent and increase profitability. Repossessed equipment was then re-leased adding additional revenue.

EDUCATION:

5/79-5/82 Colorado State University

Major in Psychology/ Minor in Animal Science

One semester short of Bachelors Degree due to health reasons

5/76-5/79 Air Academy High School

General Studies High School Diploma

SKILLS:

Outstanding Customer Service Relations

Accomplished Collection Specialist

Superb Skip Tracer

Exceptional Management Knowledge

Skillful Full Charge Bookkeeper

Excellent Verbal & Written Communications

ACTIVITIES:

I enjoy outdoor activities, golf, music, church and College Football. I volunteer with animals, both pets and wildlife as well as disabled adults when I can. Family and friends observe my extensive patience and compassion for others.

I am very passionate about my work. “A job worth doing, is worth doing right the first time”.