Executive/Sr Administrative Assistant

Diane Morin

*****.******@*****.*** 201-***-**** linkedin.com/in/diane-morin-ea

High Performing Executive Assistant

Efficient and Organized Professional Maintain Highest Level of Customer Satisfaction

Interact Professionally with Internal Departments and External Partners

Energetic, self-motivated professional, ensuring efficiency and attention to detail in all office organization tasks. Excel at multi-tasking in fast-paced environment, with commitment to customer satisfaction. Extensive experience with Fortune 500 and global companies, supporting various levels of executives and management in a broad array of responsibilities.

Office Management Client Support Presentation Development Reporting & Documentation

Technical Skills

Proficient user of MS Office Suite (Word, Excel, PowerPoint, Access, Outlook, OneNote,

Sharepoint, Visio); Excel Dashboards, Executive Reports, SAP reporting; Skype for Business

Professional Experience

WINCO I DWL INDUSTRIES, Lodi, NJ Oct 2017 – Oct 2018

Sales Coordinator: Vice President of National Sales for U.S. & Canada, Four Regional Directors

•Direct support to Vice President of National Sales U.S. and Canada and team of Regional Directors.

•Direct point of contact for 25 Dealer representatives for concerns, issues, support.

•Generated trending sales reports to Dealers to review with their customers, comparing YTD vs YA sales and action plans to achieve goals. Prepared same for VP and Directors to review with account representatives at trade shows and conferences.

•Produced and maintained a Master Directory of all Dealer representatives’ (25) territory accounts (3000+) with key market data. This provided criteria for various internal projects and roll-outs.

•Generated monthly and quarterly sales reports. Coordinated calendars of VP of Sales, Regional Director, and Dealer representatives to schedule monthly and quarterly reviews for said reports to discuss opportunities and gaps.

•Created and processed sample product orders for Sales Directors, account representative’s post-industry shows/conferences, and prototype products for specific customer requests. This allowed customers to view and test a product, with potential to include as a standard stock item.

•Supported Vice President of Marketing providing up-to-date customer contact information to be used for marketing initiatives, roll-outs, mass mailings.

•Supported Category Vice President: provided specific category sales reports to identify opportunities and gaps. On a monthly basis, requested and obtained Dealer feedback regarding sample orders shipped to their accounts.

•Monitored and maintained Dealer groups’ budgets for product samples on quarterly basis. Encouraged full use of these budgets to maximize their selling power with customer accounts.

UNILEVER, Englewood Cliffs, NJ

Senior Sales Analyst, Customer Operations and Retail Excellence 2005 – 2017

Negotiated pricing and delivered profit managing $26M in annual sales of discontinued inventory due to

graphic/package/variant changes, or excess quantities, by providing discounts to liquidation retail customers.

Reduced donations 20%+ annually by restructuring monthly selling process and driving process improvements in line with Corporate and Supply Chain waste reduction goals.

Ensured influential interaction with cross-functional teams, including Supply Chain and Finance, developing strategic exiting decisions for liquidation inventory.

Diane Morin *****.******@*****.*** Page Two

UNILEVER (Continued)

Restructured manual process in Excel of multiple inventory reports into one master report utilizing Microsoft Access tool on a monthly basis.

Demonstrated strong interpersonal and negotiation skills with Secondary Market customers.

Provided monthly financial forecast and corrective action recommendations, compiled from customers’ budgets, gaps, overall inventory levels, and trend analysis data.

Validated weekly commission submissions per contracted agreements, running reports in SAP using contracted rates, then processed for payment.

Managed markdown deductions submitted by Retailers, validating claims and approving for payment.

Served as Team Lead for Distribution Center system upgrade. Empowered Warehouse Managers and Customer Service on tasked actions and new challenges.

Sales Administration Analyst, Sales Operations 2001 – 2004

Prepared communications for North America (NA) Field Sales team and Sales Broker Agents, with attention to detail in regarding new marketing strategies, plans, and news.

Supported Trade Marketing, Consumer Promotions, and Customer & Financial Services, distributing communication to North America Field Sales team and Sales Broker Agents.

Restructured, updated, and maintained Sales Directory for NA Field Sales and Sales Broker Agents, providing up-to-date contact information and role changes.

Liaised with 3rd-Party printing / fulfillment / storage vendor, ensuring sales material and product samples were continuously available for NA Field Sales, Sales Broker Agents, Trade Marketing, and Consumer Promotion for customer sales calls.

Worked directly with Vendor’s IT department, updating and enhancing website and database for Intranet users.

Liaised between 3rd-party fulfillment vendor and carrier trucking company, tracking undeliverable orders, and routing invoices to appropriate Brand managers.

Updated and maintained Sales Operation’s web page on Sales Xchange.

Monitored, revised, and published all Sales Policies and Procedures per individual owner's updates and changes.

Served as core member of Fulfillment Implementation Team and Sales Xchange Team, monitoring timeliness of updates and changes.

Additional Related Experience

BESTFOODS, INC., (Purchased by Unilever - 2000), Englewood Cliffs, NJ

Administrative Assistant III: Director of Government Sales

Oversaw creative advertising for promotions, working closely with agencies.

Direct contact for Military Broker and Broker Agents, discussing promotion plans and budget allowances.

Prepared promotion plan calendars which outlined specific Brand items' promotional dates for the upcoming year, utilized Broker and Broker Agents for establishing timing of orders for Military Commissaries.

Initiated distributor contracts and renewal contracts and ensured were signed and returned within required timeframe.

Updated on monthly basis GRS reporting tool, tracking yearly budget and consumer spending.

Maintained department reports and files for historical reference during new promotion planning sessions.

Interfaced with Marketing departments on promotions, validating and approving promotional invoices.

Education / Professional Development

Taylor Business Institute, Certified Administrative Assistant / Word Processing, Paramus, NJ

St. Peter's College, Accounting Courses, Englewood Cliffs, NJ

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