Customer Service Administrative Assistant

Marnisha Clerk

**** **** ***** *** #****

Las Vegas, Nevada

C: 314-***-****

*************@*****.***

QUALIFICATIONS:

Flexible and adaptable, skilled problem solver.

Ability to learn new tasks quickly and efficiently.

Compassionate and caring with the ability to establish rapport with patients and staff.

Exceptional communication skills both written and oral.

Passionate and positive team player driven to improve customer relationships and provide exceptional customer service.

Excellent multitasking and problem solving skills in a competitive and busy working environment. EXPERIENCE:

Heritage Care Center

Caregiver March 2017 – October 2015

● Attend to the daily living needs of the patient including assist with clothing changes, ambulatory movements, ensuring overall health and safety.

● Assist with feeding and preparation of meals.

● Assisted with housekeeping needs including making beds and laundry duties.

● Provided medication reminders to patient.

● Goodwill of Southern Nevada

Partner People Services File Clerk August 2016 – October 2016

● Sorted, organized, and maintained office records accurately. Updated existing records and added new records

● Checked all incoming materials for accuracy and filed accordingly.

● Sorted and distributed mail to different departments

● Prepared copies, faxes, and printed important documents

● Sierra Nevada Job Corps

Med Admin Assistant/Student Employee January 2015 – January 2016

● Performed medical front office duties including greeting customers, scheduling appointments in MediSoft, answer phones and respond to client questions.

● General office clerical support duties inlcuidng filing, typing correspondences, transcribing recorded orders and reports.

● Analyzed submitted reports, and filed patients’ medical history by alphabetical order, terminal order and consecutive orders Information Needed

● Federal Express

Sorter/Packer December 2013 – June 2014

● As part of a team, pull packaged items from conveyer belt for sorting and delivery preparation.

● Process packages for outgoing shipment, prepping items, stacking pallets in accordance with shipment details to meet daily quotas.

● Maintain a clean and safe work environment ensuring all safety standards are met. VOLUNTEER:

● Boys and Girls Club of Memphis

● Assisted with member sign in and sign out; Monitored activities; Assisted with meal preparation

● FCCLA Club

● Assisted with fund raising events; Performed clean up duties in local areas; Attended monthly meetings, contributing ideas.

EDUCATION:

● Sierra Nevada Job Corp – Medical Administrative Assistant

● Kirby High School --High School Diploma

CERTIFICATIONS:

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● Certified CPR February 2015 to Present

BLS for Healthcare Providers April 2015 to Present Job Readiness Training

Certificate of Completion - St. Louis MO January 2012 to January 2013

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