Administrative Assistant Manager

Monica Knight

**** * **** *, **** Valley City, UT 84120

Ph: 801-***-****

Email: ******.********@*****.***

Summary

Excellent organizational and time management skills along with the ability to prioritize together with managing multiple tasks.

Skills

Benefit administration

Vitals

Anatomy and Physiology

Medical records

Recruitment

Knowledge of Practice Fusion and WRS

Record keeping

File and record management

Back ground check and drug testing

E-Verify, I-9, W-4

Word, Excel, Outlook, and Power point

Medical terminology

Marketing

Service orientation

Clerical

Coordination

Experience

Sacred Circle Healthcare – Salt Lake City, UT Jun 2015 – Nov 2018

Human Resource Manager

Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.

Created organizational filing systems for records, and correspondence.

Adhered to all federal and state guidelines and managed benefits for over 53 employees.

Served as a representative in various clinic and community functions to further enhance the company image and development of additional business.

Recruited local and tribal talent for full-time and part-time positions.

Directed and controlled various programs, including 401K, medical, dental, vision, accidental, and optional insurance programs.

Monitored and handled all employee claims, including performance-based and harassment incidents.

Manage and maintain iSolved, E-Verify, and eBenefits.

Implemented the new-hire by incorporating employee handbook, new hire paperwork, I-9, W-4, benefit initiatives while resolving questions and processing related documents with the employee folder (hard copy) and electronic files (scanning).

Answering phones and directing calls to the appropriate staff.

Liaised between Confederated Tribe of the Goshute Reservation division and Sacred Circle Healthcare to improve communications.

Created various forms and reports in Excel and Word.

Office Manager and Receptionist

Monitor the facility to ensure that it remains safe, secure, and well-maintained.

Prepare and review operational reports and schedules to ensure accuracy and efficiency.

Set goals and deadlines for the department.

Acquire, distribute and store supplies.

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

Receive payment and record receipts for services.

Transmit information or documents to customers, using computer, mail, or facsimile machine.

Schedule appointments and maintain and update appointment calendars.

Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

Take orders for merchandise or materials and send them to the proper departments to be filled.

Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.

Medical Records

Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.

Release information to persons or agencies according to regulations.

Process and prepare business or government forms.

Plan, develop, maintain, or operate a variety of health record indexes or storage and retrieval systems to collect, classify, store, or analyze information.

Process patient admission or discharge documents.

Integra Pain Management – West Valley City, UT 2008 – Nov 2010

Line Lead

Completed projects and work assignments on time in a deadline-driven environment.

Cleaned equipment after each shift with appropriate products to maintain functionality. Organized work to meet demanding production goals.

Planned, scheduled and delegated daily work.

Read and followed standard operating procedures.

Oversaw the production process and managed the production schedule.

Monitored product standards and quality-control programs.

Maintained quality assurance and customer satisfaction objectives.

Collated components for assembly. Made sure that products were produced on time and are of good quality.

Assisted machine operators with finished pieces. Performed preventative maintenance to maintain optimal productivity.

Trained staff of six direct labor employees to perform assembly and manufacture of product.

Education

Salt Lake Community College Jan 2016 – Dec 2018

Continuing education for Associates Degree

Everest College Oct 2014

Diploma in Medical Administrative Assistant

National Center for Competency Testing ID Number 909064

High School Diploma Jun 1998

Highland High

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